Business Details
27 Years
experience
Emergency
services
Trusted IT Services & Computer Repair Solutions
Computer Answers is a trusted managed IT services provider and computer repair company serving clients across New York and beyond. Since our inception in 1999, we have delivered high-quality IT products, software development, and electronics repair services to residential and commercial clients nationwide. Our expertise spans database development, web design, POS software, mobile app development, and comprehensive computer repair solutions, including iPhone, tablet, and laptop repairs. We prioritize customer satisfaction through free diagnostics, rapid repair services, and personalized technical support tailored to individual and business needs. Our team of skilled professionals combines over 15 years of hands-on experience with cutting-edge technology to address complex technical challenges while maintaining competitive pricing.We specialize in custom software development, cybersecurity consulting, and cloud-based solutions designed to streamline operations and enhance productivity. Our commitment to innovation is reflected in our proprietary content management systems, e-commerce platforms, and mobile applications built for scalability and security. With multiple convenient locations and extended hours, we ensure accessibility for all clients. Our dedication to transparency, ethical practices, and long-term client relationships has established us as a leader in the IT solutions industry. We continuously evolve our services to meet emerging technological demands while maintaining the personalized approach that has defined our success.
Services
Software Development
Database Management
Web Design
iPhone Repair
Computer Training
Data Recovery
POS Software
Mobile App Development
Cybersecurity Consulting
eCommerce Solutions
Details
- Year established: 1999
Highlights and features
- We offer free diagnostics and repairs while you wait
- Our team has over 15 years of electronics repair experience
- We provide customized software development solutions
- We operate 7 days a week with extended hours
- We maintain transparency with no hidden fees
Services
Software Development
Our custom software development creates tailored solutions for business automation. We specialize in Windows, Mac, and web-based applications with database integration. Our developers use C#, VB.NET, and PHP to build scalable systems for inventory management, accounting, and communications. Projects include standalone and distributed applications with cloud hosting options.
iPhone Repair
We offer comprehensive iPhone repair services including screen replacements, battery changes, and water damage recovery. Our technicians handle models from iPhone 4 through X Plus with same-day service options. We use genuine parts and provide warranties on all repairs performed at our New York locations.
Data Recovery
Our data recovery specialists handle hard drive failures, RAID array corruption, and accidental deletions. We support Windows, Mac, and Linux systems with both physical and logical data extraction. Services include off-site backups, SQL database recovery, and Apple data restoration with high success rates.
Web Design
We create responsive websites using HTML5, CSS3, and JavaScript frameworks. Our designs focus on accessibility, SEO optimization, and cross-browser compatibility. Services include front-end development, back-end programming with PHP/MySQL, and integration of e-commerce functionality for retail and business clients.
Computer Training
Our computer training programs cover Windows 10 optimization, Microsoft Office mastery, and internet security practices. Classes maintain small sizes for personalized instruction with experienced IT professionals. Curriculum includes spreadsheet management, document creation, and safe browsing techniques for individual and business users.
Questions
What IT services do you offer for businesses?
We provide network support, cloud services, POS software development, database management, and cybersecurity consulting for businesses.
Do you repair Apple devices?
Yes, we repair iPhones, MacBooks, iMacs, and iPads including screen replacements, battery changes, and water damage recovery.
Are your software development services customizable?
Yes, we specialize in fully customized software solutions tailored to specific business requirements and workflows.
What are your service hours?
We operate seven days a week from 9 AM to 9 PM at most locations with extended availability in New York City.
Do you offer computer training for individuals?
Yes, we provide hands-on computer classes covering operating systems, office software, and internet security fundamentals.
Reviews (7)
Cheryl Haines
Apr 07, 2022
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This is the best place for all types of computer repairs! The customer service I received from Mansor Kane was above and beyond expected. You won't be disappointed - his knowledge, friendly attitude and willingness to help was outstanding! Thank you so much, Kane!
Orlando Diaz
Feb 24, 2022
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This is a hidden Oasis for computer repairs. I've taken 3 laptops and they brought them back to life at a reasonable price. In this day and age where electronics are disposable, they find a way to repair what others simply tell you to get a new one. I'm an old school guy and hate to keep buying new stuff. I have a Panasonic Toughbook they were able to install Windows 10, add a second battery and upgrade the RAM to 16 GB.
They also rescued an old Mac Book pro with a blown up battery. Installed new battery, cleaned the hard drive and installed the new IOS operating system. On my professional side they are a lifeline for my business. I have a network of 16 terminals and they help me out pretty fast every time I have a hardware or software problem. These guys are truly Masters in the art of computer repairs. I'm glad I live close to them.
They also rescued an old Mac Book pro with a blown up battery. Installed new battery, cleaned the hard drive and installed the new IOS operating system. On my professional side they are a lifeline for my business. I have a network of 16 terminals and they help me out pretty fast every time I have a hardware or software problem. These guys are truly Masters in the art of computer repairs. I'm glad I live close to them.
Max Winter
Feb 14, 2022
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They took several days to not fix my laptop. Wasted A LOT of work hours hoping for a simple fix that I did not get. They promise one thing and deliver another. I was at least refunded but I'll never get that time back. Nothing worse than people who don't respect your time
J. H. Lowery
Feb 05, 2022
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I have nothing but positivity because everytime I have come there, my problems are solved, I get great customer service, their work is top notch and I find their prices more than reasonable. I will gladly return there before I head to the geek squad.
Andrea Canedo
Dec 11, 2021
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Best customer service experience I've had in a long time. Unfortunately, I didn't get the workers name who helped me, but I came in with a failed MacBook Pro charger and the person working was quick to address the issue for me. I was in and out of the store in 10 minutes with a perfectly efficient charger. Thank you again for being so kind and professional.
Cheyenne Cohen
Nov 21, 2021
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Incredibly kind and professional and quick service, could not have had a better experience getting help wiping a computer. Best Buy told us 2 days, and we were able to get fixed day of. Such reasonable pricing, lovely communication. Thank you so much for making a hard day easier! Will definitely recommend to anyone with computer issues.
K. Phillips
Nov 18, 2021
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Although I really liked the person who initially helped me, unfortunately the refurbished laptop I purchased was not functional (I used it for about 20 minutes and then it crashed - and every time I turned it back on the screen flashed on and off). So I immediately returned it and was assured that the person who processes credit cards would be in the next day. I stupidly didn't double check my account until a few weeks later, and realized I wasn't refunded.
I didn't receive a single voicemail or email from them after the return, and I even have documentation from them confirming I returned the laptop. They've given me the runaround since then, stating the laptop was totally fine and they will not refund me. They won't return my calls or messages, even after one employee assured me I would hear from the owner soon. I've had to open a dispute with my credit card company to try to get my money back. It's wild because I was actually going to have my other laptop repaired with them, which would have probably cost more than the refurbished laptop did! Super super sketchy - be careful!
I didn't receive a single voicemail or email from them after the return, and I even have documentation from them confirming I returned the laptop. They've given me the runaround since then, stating the laptop was totally fine and they will not refund me. They won't return my calls or messages, even after one employee assured me I would hear from the owner soon. I've had to open a dispute with my credit card company to try to get my money back. It's wild because I was actually going to have my other laptop repaired with them, which would have probably cost more than the refurbished laptop did! Super super sketchy - be careful!
