Business Details
21 Years
experience
Trusted IT Services & Solutions in Frankfurt
Agape Computers has been delivering comprehensive IT solutions since 2005, specializing in Managed IT Services and VOIP Systems for businesses, educational institutions, and libraries. Our strategic partnerships with leading technology vendors enable us to provide cutting-edge infrastructure solutions tailored to unique organizational needs. We prioritize developing technology strategies that align with business objectives while maintaining industry-standard security protocols. Our team conducts regular business reviews to ensure ongoing alignment with evolving technological landscapes. With expertise in structured cabling, network optimization, and disaster recovery planning, we help organizations maintain operational continuity through reliable technology frameworks.Our commitment to innovation is demonstrated through our implementation of fiber optics, wireless solutions, and cloud-based storage systems. We maintain transparent communication throughout our engagement process, ensuring clients understand the technical solutions we implement. Our 24/7 support team provides rapid response to technical emergencies while maintaining documented procedures for system maintenance. Through our vendor partnerships, we deliver cost-effective technology solutions that scale with business growth requirements. Our focus remains on creating stable, secure environments that support long-term organizational success.
Services
Managed IT Services
VOIP Phone Systems
Structured Cabling
Disaster Recovery
24/7 Support
Details
- Year established: 2005
Highlights and features
- 24/7 technical support with rapid response protocols
- Vendor partnerships with Fortinet, WatchGuard, and Ubiquiti
- Business Continuity Disaster Recovery planning expertise
- Structured cabling and fiber optics implementation specialists
- Established in 2005 with proven industry experience
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of business technology infrastructure. We handle network security, software updates, and system optimization to ensure operational continuity. Our proactive approach prevents downtime through regular system checks and performance optimization.
VOIP Phone Systems
We implement scalable VOIP solutions that integrate with existing business systems. Our phone systems feature call routing, voicemail-to-email, and mobile integration capabilities. Implementation includes network assessment to ensure optimal call quality and system reliability.
Structured Cabling
Professional installation of Category 6 cabling, fiber optics, and wireless access points. We ensure compliance with industry standards for data transmission speeds and network reliability. Our solutions support current and future bandwidth requirements with scalable infrastructure design.
Disaster Recovery
Comprehensive Business Continuity Disaster Recovery (BCDR) planning with automated backups and rapid system restoration. We implement cloud-based and hybrid solutions with guaranteed recovery time objectives. Regular testing ensures data integrity and system availability during emergencies.
24/7 Support
Around-the-clock technical support for urgent system issues and maintenance requests. Our support team provides remote diagnostics and resolution with escalation protocols for complex problems. Service level agreements guarantee response times for critical business operations.
Questions
What IT services do you specialize in?
We specialize in Managed IT Services, VOIP Phone Systems, Structured Cabling, and Business Continuity Disaster Recovery solutions for businesses and educational institutions.
Do you offer emergency technical support?
Yes, our 24/7 support team provides emergency assistance with guaranteed response times for critical system failures and urgent technical issues.
How do you ensure network security?
We implement multi-layered security solutions including firewalls from Fortinet and WatchGuard, regular vulnerability assessments, and industry-standard encryption protocols for data protection.
Can you upgrade existing phone systems?
Yes, we assess current infrastructure and implement VOIP upgrades that maintain compatibility while adding modern features like mobile integration and cloud-based call routing.
What disaster recovery options are available?
We offer cloud-based backups, hybrid solutions, and on-premise storage options with guaranteed recovery time objectives tailored to business continuity requirements.
Do you work with educational institutions?
Yes, we specialize in technology solutions for schools and libraries including network infrastructure, classroom technology integration, and educational software implementation.
Reviews (2)
Cowboy
Jan 08, 2022
Report
I have been coming to Agape for a long time. Justin is awesome. He can answer any question. This trip was to upgrade to an SSD drive and add more RAM to my gamming system. Technically it would have been in and out in 2 days but I work late so I just cant get to them in time.
Carmen Jones
May 16, 2021
Report
Came in with a Lenovo laptop with a startup issue - wouldn't start when turned on and wouldn't turn off. I paid $75 to check it out and hear him tell me that it will overheat if it's not on a hard surface the problem still persisted. I finally just googled it.