Business Details
24 Years
experience
Your Trusted IT Partner in Clarksville, TN
Founded in 2002 by Matt Ingram, our company began as a home-based computer service provider and has evolved into a specialized IT solutions firm. Over two decades, we transitioned from retail operations to focused managed IT services, serving small businesses in Clarksville, Tennessee and surrounding areas. Our expertise spans cybersecurity, network management, and disaster recovery, with a commitment to mitigating digital risks through comprehensive strategies. We prioritize client education, transparent communication, and practical technology solutions tailored to business needs. While closing our retail operations in 2022, we maintain select managed service clients, emphasizing quality over quantity.Our team combines deep technical knowledge with real-world experience, having supported critical business operations through evolving technology landscapes. We specialize in Microsoft 365 integration, endpoint security, and proactive network monitoring, using industry-tested tools to ensure system reliability. Our approach balances technical excellence with approachable customer service, addressing both immediate issues and long-term IT strategy. With hands-on experience from early internet infrastructure to modern cybersecurity challenges, we provide continuity-focused solutions for business technology needs.
Services
IT Services
Cybersecurity
Network Monitoring
Disaster Recovery
Endpoint Management
Server Management
Email Security
Remote Support
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of experience in small business IT solutions
- Our comprehensive cybersecurity strategy protects against modern threats
- We provide personalized service with transparent communication
- We conduct free initial consultations for all prospective clients
- We implement proven products and services in our own operations
Services
Endpoint Management
Our endpoint management service protects business devices through continuous monitoring and threat detection. We implement Zero Trust security frameworks to prevent unauthorized access while maintaining operational efficiency. This solution includes automated updates, vulnerability assessments, and rapid response protocols for suspicious activity.
Disaster Recovery
We design customized disaster recovery plans to ensure business continuity during system failures. Our approach combines cloud backups with physical storage solutions, achieving recovery time objectives tailored to client operations. Regular testing verifies data integrity and restoration speed for critical business systems.
Network Monitoring
Our 24/7 network monitoring service identifies performance issues and security threats in real time. Through SIEM technology implementation, we track system logs, detect anomalies, and provide proactive maintenance to prevent operational disruptions for small business clients.
Server Management
We optimize server performance and security through comprehensive management services. This includes configuration updates, resource allocation, and security hardening for both physical and cloud-based server environments. Regular maintenance ensures consistent uptime for business operations.
Email Security
Our email security solutions protect against phishing attacks and malware distribution through advanced filtering systems. We implement DNS filtering and content scanning to block malicious communications while ensuring legitimate business correspondence flows uninterrupted.
People
Matt Ingram
Founder
With over 20 years in IT services, Matt transitioned from early internet infrastructure work to founding Ingram Technology. His experience spans server management, cybersecurity, and practical technology implementation for small businesses.
Questions
What IT services do you specialize in?
We focus on managed IT services including cybersecurity, network monitoring, server management, and disaster recovery solutions for small businesses.
Do you serve businesses outside Clarksville?
We primarily serve Clarksville, TN and surrounding areas, with travel fees applying for locations beyond our immediate service zone.
Are emergency IT services available?
We do not offer emergency services but provide scheduled support through our managed service plans for proactive system maintenance.
How do you handle data security?
Our security approach combines Zero Trust architecture, endpoint detection, and SIEM monitoring to protect business data across all client systems.
Can you help with Microsoft 365 implementation?
Yes, we specialize in optimizing Microsoft 365 environments, including training on underutilized features like Microsoft Lists for improved productivity.
Videos
Reviews (6)
Kenneth Nance
Mar 23, 2022
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Absolutely hands down the very best place in Clarksville for computer service and repair. Great customer service and prices.
Mark Lawry
Mar 12, 2022
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Geek Squad (and over the years I've loved Geek Squad) told me it would take 3 to 5 weeks to change out my laptop's keyboard. Ingram Computer Services ordered the parts and changed it out in 5 days. Quoting me a lot less than G.S. Works like a champ.
Toby Smith
Jan 27, 2022
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Janice and Matt are amazing! We came in for some computer questions and they were extremely knowledgeable and helpful. No running around or upselling just straight honest advice and work. Looking forward to any future interactions.
Josh
Dec 05, 2021
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Brought my HP computer in that was out of commission for roughly over year, wouldn't power on or take a charge even when tried with a new battery, I thought I had blown the battery or fried the motherboard, but I took it to Ingram Technology, the lady who was at the counter was super nice and helpful, and let me know there was NO DIAGNOSTIC FEE! Had a solid line of communication from Matt through the website.
He told me it was only a bad power jack, but later upon further investigation, found the USB/AUX port had become corroded and prevented the laptop from turning on. No extra charge was added, and got my computer back up and running in good & reasonable timing! If you need your computers fixed, Ingram Technology is the best all-around! Will be back if I need anything else fixed!
He told me it was only a bad power jack, but later upon further investigation, found the USB/AUX port had become corroded and prevented the laptop from turning on. No extra charge was added, and got my computer back up and running in good & reasonable timing! If you need your computers fixed, Ingram Technology is the best all-around! Will be back if I need anything else fixed!
Tnpirate
Oct 25, 2021
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Good service is difficult to come by, but its easy to find at Ingram Computer Services! Wonderful service, great communications, enjoyable personalities. Very Happy with the Results Matt & Janet provided. Sincerely, James
Katy Phillips
Aug 16, 2021
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The power button on my Dell laptop wouldn't depress so my computer wouldn't turn on. Brought to Ingram as I saw the reviews online and couldn't have been more pleased with the service and price. Thank you so much to Janice and Ben for getting me back in business! I'll be back for any and all computer hardware needs!