Business Details
31 Years
experience
Your Trusted IT Partner for Managed Services & Cybersecurity
At ACES, we have built a legacy of protecting businesses through comprehensive IT solutions for over three decades. As a family-owned company, we prioritize your business's security and operational efficiency, allowing you to focus on growth while we manage your technology needs. Our team of expert technicians and licensed support staff delivers tailored IT management services, from network administration to cybersecurity, ensuring your systems remain secure and functional. We emphasize transparency, documenting and measuring every aspect of our work to foster trust and continuous improvement.With 24/7 monitoring and rapid response capabilities, we proactively address threats, having already stopped over 57 million cyber attacks this year. Our approachable team invests in learning emerging technologies to provide innovative solutions, as evidenced by our long-term partnerships with clients across industries. Backed by testimonials highlighting our reliability and expertise, we measure success by how effectively we support your business objectives.
Services
Managed IT Services
Cybersecurity Solutions
24/7 Monitoring
Disaster Recovery
Network Engineering
Security Training
Firewall Management
Remote Support
Details
- Year established: 1995
Highlights and features
- We offer 30 years of specialized IT expertise with proven cybersecurity results
- Our team provides 24/7 monitoring and rapid response to emerging threats
- Approachable experts who learn new technologies to meet client needs
- Full transparency through documented processes and measurable outcomes
- Proven track record evidenced by 20+ year client partnerships
What people say
Rapid response
Knowledgeable team
Grows with business
Proactive security
Dependable support
Services
Managed IT Services
Comprehensive network administration and IT support for businesses of all sizes. Our proactive approach includes system monitoring, maintenance, and strategic planning to ensure optimal performance. We handle everything from daily operations to complex infrastructure projects, allowing clients to focus on core business activities while maintaining 99.9% system uptime.
Cybersecurity Solutions
Advanced protection against evolving cyber threats through multi-layered security strategies. Services include firewall management, intrusion detection, data encryption, and regular security audits. Our team implements cutting-edge technologies to safeguard sensitive information while providing ongoing employee training to prevent social engineering attacks and phishing attempts.
24/7 Monitoring
Continuous system monitoring using enterprise-grade tools to detect and resolve issues before they impact operations. Our dedicated team responds to alerts in real-time, maintaining system availability and performance. This proactive service reduces downtime by 75% through early threat detection and automated response protocols.
Disaster Recovery
Customized backup and recovery solutions to protect critical business data. We implement automated backup systems with multiple redundancy layers and develop comprehensive recovery plans. Our services ensure business continuity during unexpected events, with guaranteed recovery time objectives that meet industry compliance standards for data integrity and availability.
Security Training
Interactive cybersecurity awareness programs tailored to organizational needs. Training modules cover phishing recognition, password security, and safe internet practices. We provide quarterly workshops and simulated attack exercises to reinforce best practices, reducing human error-related breaches by 60% across our client base.
People
Phil Kenealy
CEO
With over 30 years in IT leadership, Phil Kenealy directs ACES' strategic vision while maintaining hands-on involvement in client solutions. His technical expertise and commitment to service excellence have driven the company's growth and innovation in managed IT services.
Questions
What IT services does ACES offer?
ACES provides managed IT services including network administration, cybersecurity, 24/7 monitoring, disaster recovery, and employee security training tailored to business needs.
How does ACES handle cybersecurity threats?
We employ multi-layered security solutions with real-time monitoring, regular system updates, and employee training programs to prevent and respond to cyber threats effectively.
Do you support businesses of all sizes?
Yes, we serve small businesses to large enterprises with customized IT solutions that scale as your business grows and evolves.
What makes ACES different from other IT providers?
Our combination of 30-year experience, local presence, 24/7 monitoring capabilities, and personalized service approach creates unique value for clients.
How quickly can you respond to IT issues?
Our Cedar Falls-based team provides rapid response with remote support available immediately and on-site service within agreed SLA timeframes.
Can ACES integrate with existing IT staff?
Yes, we offer collaborative support models that complement in-house IT teams with specialized expertise and additional resources as needed.
Reviews (1)
Tony Kraayenbrink
Jan 15, 2019
Report
I've worked with the IT team at ACES now on multiple occasions and I would recommend their managed IT services to anyone in the Cedar Valley. Great company run by honest, trustworthy people.