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Business Details
32 Years
experience
Your Trusted IT Partner in Greenbrae, CA
Established in 1994, Computer Connection has become Marin County's largest and most experienced computer sales and service company. Our team of seasoned professionals, with over 25 years of industry experience, specializes in resolving complex computer issues efficiently. We serve both IBM/PC Windows and Mac platforms, offering custom-built systems free of bloatware that outperform standard retail options. Our commitment to personalized service has earned us over 40,000 satisfied clients who appreciate our expertise in avoiding system reformatting and minimizing data loss.

With dedicated bench systems for data recovery and an extensive parts inventory, we ensure rapid repairs while maintaining transparency throughout the process. Our on-site technicians excel at resolving networking challenges, and our 24-hour rush service demonstrates our dedication to timely solutions. As a locally owned business celebrating 30 years in operation, we combine technical excellence with customer-centric values to deliver exceptional service.
Services
Computer Sales Repairs Upgrades On-Site Service Rush Service Data Recovery Networking Solutions Custom-Built Systems Mac Services Bloatware Removal
Details
  • Year established: 1994
Highlights and features
  • We have 30 years of experience serving Marin County since 1994
  • Our technicians have over 25 years of industry experience
  • We specialize in avoiding system reformatting and minimizing data loss
  • We maintain dedicated bench systems for data recovery
  • We offer 24-hour rush repair service with guaranteed turnaround
Update Listing
Services
Computer Repairs
Our expert technicians diagnose and fix hardware and software issues for both Windows and Mac systems. We prioritize data preservation and system optimization while minimizing downtime. With dedicated bench equipment and an extensive parts inventory, we deliver efficient repairs that restore functionality without unnecessary reformatting.
Custom-Built Systems
We craft high-performance desktop systems tailored to your specific needs. Our builds feature premium components optimized for speed and reliability, with bloatware-free operating systems. Each system undergoes rigorous testing to ensure superior performance compared to mass-produced alternatives available online or in retail stores.
Data Recovery
Our specialized equipment and technical expertise recover data from failing storage devices. We maintain four dedicated bench systems for data extraction and employ advanced techniques to salvage information from damaged drives. Our process includes secure backup options to protect your critical files during repair operations.
On-Site Service
Our qualified technicians provide troubleshooting and repair services at your home or office location. We specialize in resolving network connectivity issues and optimizing system performance in your working environment. This service eliminates the need to transport equipment while maintaining our high service standards.
Mac Upgrades
We optimize Mac performance through targeted upgrades including SSD installation and RAM expansion. Our technicians preserve system integrity while enhancing speed and storage capacity. This service extends the lifespan of iMacs and MacBooks while maintaining compatibility with Apple's ecosystem.
People
Mike
Owner | Manager
With over 30 years in the computer industry, Mike leads Computer Connection's operations. His technical expertise and business vision have driven the company's growth since its 1994 founding, maintaining its position as Marin's premier computer service provider.
Karl
Assistant Manager | Senior Technician
As a senior technician with 25+ years of experience, Karl specializes in complex system diagnostics and repairs. His technical proficiency and customer service focus ensure efficient solutions for both hardware and software challenges faced by business and individual clients.
Morgan
Senior Technician
Morgan brings extensive technical knowledge to Computer Connection's service department. With over a decade of experience, they excel at resolving intricate computer issues while maintaining clear communication with clients about repair processes and system maintenance.
Questions
What computer brands do you service?
We service all major computer brands including ASUS, Apple, Dell, HP, and Lenovo for both Windows and Mac platforms.
Do you offer same-day repair service?
Yes, we provide 24-hour rush repair service with guaranteed turnaround when you need your system restored quickly.
Can you upgrade my older Mac computer?
We specialize in Mac upgrades including SSD installation and RAM expansion to restore performance to aging iMacs and MacBooks.
How do you handle data recovery?
We use dedicated bench equipment to recover data from failing drives and offer secure backup options during the repair process.
What are your service hours?
We're open Monday-Friday 10AM-6PM for in-store service and offer on-site support during regular business hours.
Do you build custom computer systems?
Yes, we hand-craft custom desktop systems with premium components optimized for performance without pre-installed bloatware.
Reviews (6)
Noelle L.
Feb 27, 2022 Report
The team at Computer Connection helped me out, with quick turn around, when my 2012 MacBook finally gave up the ghost. I had 2 incidents of the dreaded black screen, but no full back-up. I purchased a new MacBook at an Apple Store & was told that they wouldn't work to transfer data from my old to new Mac, as my old Mac was more than 5 years old. Additionally, they no longer sold the external drive, for the old Mac, that I'd need to do a TimeMachine full back-up.

I understood, but had no way to ensure the data transfer that I needed. I called Computer Connection; they said they'd take a look. In less than 24 hours, they had successfully transferred everything to my new Mac, resulting in virtually no downtime, given that my old MacBook had died the prior morning. They made my day & turned around what started as a VERY stressful Monday. Highly recommended.
Andrew Wells
Jun 14, 2021 Report
Brought in a two year old Lenovo laptop that was lightly used but out of warranty with a squeaky case and wrist rest that was making annoying noises on a constant basis. while warning me upfront that they couldn't correct design and build issues, they worked on my machine for a week and got it done. no more squeaks and rattles! Outstanding attention to detail and if I ever have a software related issue I won't hesitate to go back.
Robert Cogswell
Mar 16, 2021 Report
Got a few tweaks (new cooling fan and keyboard) taken care at the Computer Connection. The cost was reasonable and it restored my laptop to the dependable tool that I have relied upon for so long. Try it, you'll like it!
Matthew Phillips
Jan 12, 2021 Report
Solved my issue in under an hour, also fixed some stuff I didn't know needed fixing. Will come back if I have issues in the future.
Jeff M.
May 19, 2020 Report
I can't speak to the technical competence of Computer Connection's owner and employees (at a standard rate of $125 per hour, it should be good), but the customer service is among the worst I have experienced. The employees did not return multiple phone calls and the owner did not call me even after I visited the store and had one of the employees write the owner a note asking him to call me. Because of Computer Connection's poor customer service, I took my business elsewhere and was able to obtain the services I needed for a fraction of the cost.
Hendu Guru
Feb 06, 2019 Report
Brilliant local computer & computer repair shop. There is a reason 99% of mom & pop electronics stores closed but this one is still open & has been for at least the last 20 years (that I can remember, probably longer honestly). Usually at local mom & pop computer stores they have a very limited selection of merchandise & services & prices are much higher than Best Buy or other big electronics stores.

This is not the case here. They literally have TONS of replacement & upgrade parts, OEM & aftermarket alike & competitive low prices. They also have Mac & PC laptops & Desktops for sale. The staff is SUPER knowledgeable & always gets me the correct part or service. I've never been upsold on something I did not need, in fact most of the time I end up being sold my merchandise for less than they list in the store! I mean this place is great! 5 stars all day.