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Houston's Trusted IT Security & Managed Services Provider
Pronet Solutions delivers comprehensive IT security and managed services designed to protect and optimize business operations. With a focus on tailored solutions, we specialize in network security, cloud infrastructure, and business continuity planning. Our team of certified professionals provides 24/7 support through remote access and toll-free assistance, ensuring minimal downtime for clients across diverse industries. We implement enterprise-grade technologies from Fortinet, Veeam, and Microsoft while maintaining compliance with ISO 27001, HIPAA, and PCI DSS standards.Our approach combines proactive monitoring, automated backups, and security-first architecture to address modern business challenges. With over two decades of combined experience in IT infrastructure, we serve as an extension of our clients' teams, prioritizing clear communication and transparent operations. Our data centers feature redundant power supplies, biometric security, and 100% uptime guarantees for critical systems.
Services
Network Security
Managed IT Services
Cloud Solutions
Data Backup
Disaster Recovery
Email Security
Business Continuity
Colocation Services
Endpoint Protection
Remote Support
Highlights and features
- 24/7 remote support with immediate response from dedicated consultants
- Security-first approach with Fortinet Security Fabric implementation
- Certified experts in Microsoft, Fortinet, and Veeam technologies
- Compliance-certified data centers with 100% uptime power guarantees
- Customized solutions for oil & gas, healthcare, legal, and education sectors
Associations and certifications
- ISO 27001
- SSAE 16 (SOC I type II)
- PCI DSS
- HIPAA
- FISMA
What people say
Secure private cloud
Staff free to work remotely
More capabilities now
24/7 system monitoring
Proactive security measures
Services
Network Security
Implementing Fortinet Security Fabric solutions to protect business networks from cyber threats. Our services include firewall management, intrusion prevention, and secure remote access solutions. We provide continuous monitoring and real-time threat detection to maintain network integrity.
Cloud Solutions
Pronet Virtual Office delivers secure cloud infrastructure with 24/7 accessibility. Our cloud services eliminate hardware maintenance costs while providing redundant data protection. Clients access business applications through a private cloud environment with enterprise-grade security measures.
Data Backup
Automated backup solutions with local and offsite replication ensure business continuity. Using Veeam technology, we provide failover capabilities and verified recovery processes. Our BDR appliances guarantee data availability during system failures or natural disasters.
Managed IT Services
24/7 remote monitoring and management of IT infrastructure. Services include software updates, antivirus protection, and system performance optimization. Our technicians provide immediate support through toll-free access and online helpdesk platforms.
Email Security
Comprehensive email protection with Proofpoint spam filtering and encryption. We implement multi-layered security to prevent phishing attacks and malware distribution. Services include email continuity during outages and secure Office 365 integration.
People
Andrew Hill
Founder, CEO
20+ year IT industry veteran with expertise in cybersecurity and cloud infrastructure. Leads Pronet's strategic direction while maintaining technical oversight of client solutions and data center operations.
Ryan Hardin
Founder, President
Co-founder responsible for operational excellence and service delivery standards. Oversees technical teams implementing enterprise IT solutions for Pronet's diverse client base across multiple industries.
Mike Provencher
VP Sales & Customer Relations
Manages client acquisition and relationship development. Focuses on understanding business needs to match Pronet's technical capabilities with organizational security and continuity requirements.
Doug Jackson
Manager for IT Services
Leads technical support teams providing 24/7 IT management. Specializes in system monitoring, network troubleshooting, and implementing security protocols for Pronet's enterprise clients.
Hunter Moses
Senior Helpdesk Support
Provides first-line technical assistance with complex problem resolution. Trained in remote system access and rapid response procedures for critical IT service interruptions.
Questions
What IT services does Pronet offer?
We provide network security, cloud solutions, data backup, email protection, and 24/7 managed IT support for businesses of all sizes.
How does Pronet ensure data security?
We implement Fortinet firewalls, Veeam backups, Proofpoint email security, and maintain ISO 27001 compliance across our data centers.
Do you support remote business operations?
Yes, our Pronet Virtual Office enables secure remote access to business systems with 100% uptime guarantees for critical applications.
What industries do you serve?
We specialize in oil & gas, healthcare, legal, education, and industrial sectors requiring robust IT infrastructure and security.
Is there 24/7 technical support?
Our team provides round-the-clock support through toll-free access, remote assistance, and online helpdesk ticketing systems.
How are security updates managed?
We automate software patches, monitor systems in real-time, and provide regular security audits to identify potential vulnerabilities.