Business Details
23 Years
experience
Your Trusted IT Partner in Kingston, NY
Hudson River Technologies has been delivering customized IT solutions since 2003, serving small to medium businesses in the Hudson Valley. Our team of highly skilled technicians utilizes advanced remote service tools and proactive maintenance strategies to ensure reliable, cost-effective IT infrastructure management. With a focus on personalized service, we prioritize open communication and dynamic problem-solving to meet evolving technological needs. Our expertise spans network security, system upgrades, and cloud migration, supported by partnerships with leading technology vendors.We pride ourselves on transforming clients' technological capabilities, as evidenced by long-term relationships and testimonials highlighting improved productivity and professional excellence. Our commitment to continuous learning ensures clients benefit from cutting-edge solutions tailored to their unique operational goals.
Services
Managed IT Services
Remote Assistance
Network Security
Data Backups
PC Sales
Home Repair
Email Management
Server Solutions
Annual Support
Endpoint Protection
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of specialized IT expertise since 2003
- Our team provides proactive network maintenance and security solutions
- We utilize advanced remote service tools for rapid issue resolution
- Our technicians hold industry-recognized certifications
- We guarantee personalized service with transparent communication
What people say
Job done right
Invaluable resource
Extremely efficient
Perfect configuration
No questions asked
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring, maintenance, and support for business networks. We implement proactive security measures, software updates, and performance optimization to ensure reliable operations. With 24/7 system monitoring and rapid response protocols, we minimize downtime while maintaining data integrity and network efficiency for growing organizations.
Remote Assistance
Our remote technical support enables instant connectivity to resolve computer issues without onsite visits. Using secure remote access tools, our technicians diagnose and fix software problems, configuration errors, and network connectivity issues. This service reduces response time while maintaining enterprise-grade security standards for businesses and residential clients.
Data Backups
We implement hybrid backup strategies combining local and cloud storage for complete data protection. Our solutions include automated backup scheduling, encryption protocols, and rapid recovery options. Partnering with leading technology providers, we ensure business continuity through redundant systems that safeguard against hardware failures, cyberattacks, and accidental data loss.
PC Sales
Our computer sales service offers customized hardware solutions for business and personal needs. We provide expert consultation to select optimal configurations, including laptops, desktops, and networking equipment. As authorized resellers, we deliver competitive pricing, professional installation, and post-purchase technical support for all purchased systems.
Home PC Repair
We offer comprehensive home computer repair services addressing software issues, malware removal, and hardware failures. Our technicians perform system diagnostics, virus elimination, and component replacements. With flexible service options including remote assistance and onsite visits, we restore functionality to personal computing devices while maintaining data security.
People
Alex Ibarra
CEO
With 16 years of experience at Hudson River Technologies, Alex Ibarra leads strategic operations and client relations. He transitioned from network technician to CEO, focusing on technology innovation and client communication. His expertise spans network architecture and business growth strategies.
Andrew Gaul
Senior Network Technician
Andrew Gaul brings extensive IT experience since joining in 2007. He specializes in network troubleshooting and system optimization, known for resolving complex technical challenges. His expertise includes cryptocurrency technologies and enterprise network management solutions.
Ernie Greco
Network Technician
Ernie Greco has contributed to IT operations since 2014, focusing on managed services deployment and system configuration. He maintains expertise across multiple IT domains while providing consistent technical support to business clients throughout the Hudson Valley region.
Chris Gundersen
Field Technician
Chris Gundersen specializes in VoIP systems and nonprofit technology solutions. With prior experience in nonprofit IT departments, he implements customized technology strategies that address specific organizational requirements while maintaining system reliability and security.
Bill Earl
Field Technician
Bill Earl applies his cybersecurity expertise to field operations, combining academic training with practical implementation. He focuses on client-focused problem solving and system organization, bringing a positive approach to technical support and network maintenance.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including network security, system monitoring, cloud migration, and 24/7 technical support tailored to small business needs.
Do you offer residential computer repair services?
Yes, we provide remote and onsite PC repair, virus removal, hardware upgrades, and computer sales with expert technical support for home users.
How quickly can you respond to IT emergencies?
Our standard business hours are Monday-Friday 8am-5pm with Saturday availability. Emergency response times depend on service level agreements.
Can you help with business data backup solutions?
We implement hybrid backup systems combining local and cloud storage with automated scheduling and enterprise-grade encryption for complete data protection.
Do you provide cybersecurity protection for businesses?
Our security services include network monitoring, threat detection, firewall configuration, and endpoint protection to safeguard business data and infrastructure.
What areas do you serve?
We primarily serve the Hudson Valley region with Kingston, NY as our main service hub, supporting both urban and rural technology requirements.
Reviews (7)
George Dawkins
Apr 08, 2022
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HRT is a great company to work with. Binnewater has been trusting them with our network for many years now.
Kathleen Young
Dec 10, 2020
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Love these folks! Always quickly help me out of whatever problems I have. Chris is always extremely helpful.
Philip Kearney
Nov 13, 2020
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My experience with Hudson River technology was excellent they treated me well they done the work well and it was priced well and I advise you to go there if you need something done I really appreciate it
Paul & Jen Beichert
Dec 16, 2017
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We've been using Hudson River Technologies for years for our business network and workstation needs. They are by far the best at what they do. Service oriented, highly skilled, responsive and easy to work with. We highly recommend them. They've been an indispensable partner for us in helping us grow and maintain our business.
Sue Lichtenberg
Feb 26, 2017
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Just got my laptop back. It had the dreaded "blue screen", so I thought it was shot. They fixed it for an hour of labor and it's working beautifully!
Charles LaBarre
Jun 03, 2016
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The staff at HRT is always helpful and knowledgeable. They have even taught me enough about my system that I don't need to hire them as often. I have used them numerous times, and will again, as needed, without reservation. I also have purchased business computers from them, and the service on the guarantees has been uniformly accurate and helpful.
Kim Kelly
Apr 25, 2015
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Though the business itself has some really great employees, the owner is not a very nice person. He is arrogant and devious. There are many other choices for computer services in the area. I strongly suggest you look elsewhere.
