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Business Details
8 Years
experience
Trusted IT Services and Cybersecurity Solutions in Altoona, PA
At PC Works Plus, we are dedicated to providing security-first IT solutions tailored to the unique needs of small and medium-sized businesses in Central Pennsylvania. With a focus on cybersecurity, we empower clients to navigate the digital landscape confidently. Our team combines over 30 years of collective experience with rapid response times, achieving a 90% first-contact resolution rate and an average response time of 15 minutes. We prioritize safeguarding digital assets through industry-leading tools and proactive strategies, ensuring businesses remain resilient against evolving cyber threats.

Our partnerships with Microsoft and CompTIA underscore our commitment to quality and innovation. By treating clients and our team like family, we deliver personalized support that transforms IT challenges into opportunities for growth, ensuring every client feels heard, valued, and equipped for success.
Services
IT Security Managed IT Cybersecurity Consulting Microsoft 365 Support Network Support VoIP Services Proactive Maintenance Endpoint Management Technical Business Review Security Awareness Training
Details
  • Year established: 2018
Highlights and features
  • We provide rapid IT support with an average response time of 15 minutes.
  • Our cybersecurity solutions utilize industry-leading tools to protect against advanced threats.
  • We offer cost-efficient IT solutions tailored to SMB needs.
  • Our team has over 30 years of combined experience in IT and cybersecurity.
  • We focus on proactive problem-solving to prevent IT issues before they occur.
Associations and certifications
  • Microsoft
  • COMPTIA
What people say
Rapid response times Robust cybersecurity solutions Expert technical support Personalized approach Team's experience
Update Listing
Services
IT Security
Our IT security services protect businesses from cyber threats using advanced tools like endpoint detection and response (EDR), multi-factor authentication, and intrusion detection systems. We align solutions with NIST cybersecurity standards to ensure robust defenses. Our proactive approach safeguards digital assets while maintaining compliance with industry regulations.
Managed IT
Managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We offer co-managed solutions to complement in-house teams or full management for seamless operations. Our proactive maintenance reduces downtime and ensures systems remain updated with the latest security protocols and performance enhancements.
Microsoft 365 Support
Microsoft 365 support optimizes your cloud environment for productivity and security. We assist with configuration, user management, and performance tuning while ensuring compliance with best practices. Our team helps businesses leverage M365 tools effectively to enhance collaboration and streamline workflows across devices.
Network Support
Network support services ensure reliable and secure connectivity for your business operations. We design, implement, and maintain networks tailored to your scalability needs while prioritizing cybersecurity. Regular monitoring and updates prevent disruptions and maintain optimal performance for critical applications.
Security Awareness Training
Security awareness training educates employees on identifying and mitigating cyber threats like phishing and social engineering. Our programs include simulated attacks and customized modules to address specific vulnerabilities. By fostering a culture of security, we help reduce human error as a risk factor in your organization.
Questions
What IT services does UDNI offer?
UDNI provides managed IT, cybersecurity, Microsoft 365 support, network services, and proactive maintenance tailored to SMB needs in Pennsylvania.
How quickly does UDNI respond to IT issues?
We maintain an average response time of 15 minutes and a 90% first-contact resolution rate for efficient problem-solving.
Does UDNI specialize in cybersecurity?
Yes, we prioritize cybersecurity with solutions like EDR, intrusion detection, and security training aligned with NIST standards.
What areas does UDNI serve?
We primarily serve Altoona, Pennsylvania, and surrounding Central Pennsylvania regions.
Can UDNI help with Microsoft 365 optimization?
Yes, our team specializes in configuring and optimizing Microsoft 365 environments for improved productivity and security.
Reviews (1)
Ryan S.
Mar 02, 2012 Report
Great, knowledgeable staff, and the pricing is the best for small businesses. I've done business with just about every person the company employs, and they are all top-notch. They are a smaller outfit than their main rival (across the street), but I'd highly recommend them over anyone else in the area if you have or need managed IT solutions, phone solutions, or programming projects.