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Business Details
32 Years
experience
Emergency
services
Reliable IT Support & Computer Repair Services
B & J Computers has been dedicated to providing comprehensive technology solutions since 1994. Our team of certified professionals specializes in computer repair, network management, and technology planning, serving businesses and individuals across Southern Illinois. With over 40 years of combined experience, we maintain certifications including Microsoft Gold Partner status, A+ Certification, and MCSE credentials. Our services span hardware and software maintenance, wired and wireless networking, VoIP systems, and cybersecurity solutions. We offer both on-site and remote support with guaranteed 24-hour response times.

Our technology planning services help businesses anticipate equipment obsolescence and optimize employee efficiency. As an authorized Dell reseller, we provide high-quality IT equipment alongside our service offerings. Our commitment to ethical business practices and customer satisfaction has sustained our operations for three decades. We maintain physical locations in Murphysboro, Illinois while serving a diverse client base from small businesses to large corporations. Our expertise extends to server management, network security design, and data safeguard implementation.
Services
Computer Repair Network Setup Remote Support Data Backup Security Solutions VoIP Systems Technology Planning Server Management Wireless Networks Malware Removal
Details
  • Year established: 1994
Highlights and features
  • Certified technicians with 40+ combined years of experience
  • 24-hour guaranteed response time for critical issues
  • Microsoft Gold Certified Partner status
  • Remote support options available for immediate assistance
  • Custom technology planning for business growth
Associations and certifications
  • Microsoft Gold Certified Partner
  • A+ Certified
  • MCSE
  • MCSA
  • MCTS
What people say
Rapid responses Technical expertise Reliable solutions Certified technicians 24-hour service
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for Windows and Apple devices. We handle complete system overhauls, component replacements, and software troubleshooting. With A+ Certified professionals, we ensure proper diagnosis and repair of desktops, laptops, and servers.
Network Setup
We design and implement wired/wireless networks with security-focused configurations. Services include cabling, router setup, access point installation, and network testing. Our Microsoft Certified Engineers optimize network performance for businesses of all sizes.
Remote Support
Instant remote assistance for common computer issues available 24/7. Our technicians connect securely to resolve software problems, configuration errors, and connectivity issues without requiring on-site visits for many common problems.
Data Backup
We implement automated backup systems using iDrive technology for local and cloud storage. Our solutions protect against data loss from hardware failure, malware, or accidental deletion with customizable retention schedules.
Security Solutions
Comprehensive protection including antivirus software, malware removal, and network security design. We install and maintain Avast and Malwarebytes solutions while implementing firewalls and secure network configurations to protect business data.
People
Carole Spurling
President & Senior Technician
Co-founder with 30+ years of IT experience, holding Microsoft certifications including MCSA and MCTS. Specializes in network security, server management, and technology planning for business growth.
Toni Cue
Office Manager
Handles client communications and office operations since 2017. Brings five years of administrative experience and customer service expertise to support the technical team's operations.
Steve Ridings
Part Time Technician
Provides technical support with focus on hardware maintenance and software troubleshooting. Assists with on-site installations and equipment diagnostics for business clients.
Questions
What IT services do you offer for businesses?
We provide network management, server maintenance, cybersecurity solutions, technology planning, and 24/7 emergency support for businesses of all sizes.
Are your technicians certified?
Yes, our team holds Microsoft certifications including MCSE, MCSA, and MCTS, plus A+ Certification for hardware expertise.
Do you offer remote computer support?
Yes, we provide instant remote assistance for common computer issues with guaranteed 24-hour on-site service availability.
What areas do you serve?
We primarily serve Murphysboro and surrounding areas in Southern Illinois, with remote support options available statewide.
What computer brands do you support?
We service all major brands including Dell, Apple, and Microsoft systems, with certified technicians for Windows and macOS environments.
Reviews (4)
James M.
Apr 13, 2021 Report
Needed 2 RGB LED case fans replaced on my PC, a noise issue fixed, and a serious windows update error solved. They called me to come pick it up less than 2 hours later and it was good as new! The staff was friendly and knowledgeable, and the cost was very reasonable.
Mike Lanxon
Feb 14, 2021 Report
I had an internet issue with my wife's work computer at home and Carole at B&J responded quickly and was able to remote-in to solve the problem. I highly recommend B&J Computers.
Jeff Woodruff
Nov 10, 2020 Report
B&J has been our provider of choice for more than 15 years. They've been reliable, reasonable, and, when we had an emergency, showed up fast.
Ann F.
Nov 12, 2018 Report
Excellent service and nice people! They were so helpful and worked hard troubleshooting my unfortunate computer situation. Highly recommended.