Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Galena, IL
Founded in 2005, Willis Computer Solutions has been delivering premium technology support and IT services to the Galena area. With over 28 years of combined expertise from our lead professionals, we specialize in computer repair, network infrastructure, cybersecurity solutions, and custom web design. Our team prioritizes personalized service, offering both onsite and remote support to address technical challenges efficiently.We maintain a strong commitment to accessibility and client education, ensuring all users can benefit from optimized technology solutions. Backed by decades of local experience, we provide tailored recommendations for hardware, software, and data protection strategies that align with individual and business needs.
Services
Computer Repair
Web Design
Network Setup
Backup Solutions
Security Packages
Server Installation
Malware Removal
Data Recovery
Hardware Upgrades
Remote Support
Details
- Year established: 2005
Highlights and features
- 20 years of local IT service experience since 2005
- 28 years of combined web design and development expertise
- Comprehensive technology solutions for home and business
- Remote support available for virtual troubleshooting
- Commitment to accessibility and client education
Services
Computer Repair
Our technicians diagnose and resolve hardware and software issues for desktops and laptops. We perform virus removal, component replacements, and system optimizations to restore functionality. Customers receive clear explanations of repairs and preventive maintenance tips to extend device longevity.
Web Design
We create custom websites with domain registration, hosting setup, and ongoing maintenance. Our 28-year experienced team develops responsive designs optimized for search engines and user experience. Services include content updates, security enhancements, and performance optimization for businesses of all sizes.
Network Setup
We install and configure wired and wireless networks for homes and businesses. Our solutions include router setup, firewall implementation, and secure remote access. We optimize network performance while ensuring data protection through proper segmentation and access controls.
Backup Solutions
We implement local and cloud backup systems to protect critical data. Our solutions include automated scheduling, offsite storage options, and rapid recovery processes. We help clients choose appropriate backup strategies based on their specific data volume and recovery time requirements.
Security Packages
Our security services include firewall configuration, ransomware protection, and network vulnerability assessments. We educate clients on phishing prevention and implement multi-factor authentication. We provide ongoing monitoring and updates to protect against evolving cyber threats.
People
Andy Willis
Owner
Andy Willis, a lifelong Galena resident, has provided computer repair and IT services since 1995. With over 28 years of technical experience, he specializes in translating complex technology concepts into practical solutions for local businesses and residents.
Questions
What IT services do you offer for businesses?
We provide network setup, server installation, cybersecurity solutions, cloud storage, and business computer maintenance. Our services include both onsite support and remote troubleshooting options.
Do you offer website design services?
Yes, we create custom websites with domain registration, hosting setup, and ongoing maintenance. Our 28-year experienced team develops responsive designs optimized for search engines and user experience.
Can you help with computer emergencies?
We offer emergency services for critical computer issues. Our technicians can often provide remote assistance to resolve urgent problems affecting business operations or personal computer use.
What payment methods do you accept?
We accept checks, money orders, and credit card payments through Stripe. Payment options are available for both in-person and remote service arrangements.
How can I protect against ransomware?
We recommend multi-factor authentication, regular software updates, employee cybersecurity training, and maintaining offsite backups. Our security packages include comprehensive protection against ransomware threats.
Reviews (1)
Frank V.
Jun 18, 2015
Report
I've used Willis for both home and business. Andy's team is knowledgeable; has quick response; listens and understands well; very customer focused; and best yet - a reasonably priced service provider for the area.
