Business Details
We are Onsite Technology Solutions, a locally owned and operated IT provider serving Southeast Wisconsin since 2007. We have nearly two decades of hands-on experience supporting small and mid-sized businesses across the region. Our team is composed of skilled engineers, not scripted call center dispatchers, so you get knowledgeable, personalized support every time you reach out. We offer both fully managed IT plans and flexible pay-as-you-go on-demand services to match the unique needs of every business. Our expertise spans proactive infrastructure monitoring, cybersecurity, Microsoft 365 administration, cloud management, and disaster recovery. We prioritize catching technical issues early, before they cause costly downtime for your operations.
We provide honest, business-first recommendations and never oversell hardware, software licenses, or services you do not need. We offer on-site support anywhere in Southeast Wisconsin when remote troubleshooting cannot resolve an issue. Every managed client receives a hardened, continuously monitored, and fully backed-up IT environment with security built in as a core standard. Many of our clients have partnered with us for over a decade, a testament to our consistent, reliable service and long-term commitment to their success. We stand fully accountable for all work we perform, with the same engineers who design your IT strategy also handling your day-to-day support requests.
We provide honest, business-first recommendations and never oversell hardware, software licenses, or services you do not need. We offer on-site support anywhere in Southeast Wisconsin when remote troubleshooting cannot resolve an issue. Every managed client receives a hardened, continuously monitored, and fully backed-up IT environment with security built in as a core standard. Many of our clients have partnered with us for over a decade, a testament to our consistent, reliable service and long-term commitment to their success. We stand fully accountable for all work we perform, with the same engineers who design your IT strategy also handling your day-to-day support requests.
Highlights and features
- We have supported Southeast Wisconsin businesses since 2007.
- Our team consists of skilled engineers, not call center dispatchers.
- We offer both managed plans and pay-as-you-go support options.
- Every managed client receives a hardened, monitored, backed-up environment.
- We provide on-site support across Southeast Wisconsin when needed.
Services
Managed IT Services
Our Managed IT Services provide proactive monitoring, maintenance, and support for your servers, firewalls, networks, and endpoints. We support all major infrastructure brands including Ubiquiti, FortiGate, and Cisco, plus any custom hardware you run. This service eliminates unexpected downtime, reduces IT costs with predictable pricing, and ensures your team has fast access to expert support when issues arise.
Cybersecurity
Our Cybersecurity services protect your business from evolving digital threats with hardened, continuously monitored security configurations. We implement security best practices across all your devices, networks, and cloud platforms to prevent breaches and data loss. This service gives you peace of mind that your sensitive business and customer data is protected against common cyberattacks.
Microsoft 365
Our Microsoft 365 services manage your cloud productivity suite, including email, file storage, and collaboration tools, for optimal performance and security. We handle setup, user management, security configuration, and troubleshooting for your entire Microsoft 365 environment. This service eliminates the need for in-house cloud expertise, reduces productivity disruptions, and keeps your teams collaboration tools running reliably.
Backup & Disaster Recovery
Our Backup & Disaster Recovery services protect your critical business data with secure, automated off-site backups and rapid restoration capabilities. We design custom backup schedules and disaster recovery plans tailored to your businesss unique uptime and data retention needs. This service ensures you can recover quickly from hardware failures, cyber incidents, or natural disasters with minimal data loss and downtime.