Business Details
25 Years
experience
Trusted Utility Billing Software Solutions in Hattiesburg, MS
Carraway Computer Systems, LLC, founded in 2001, has dedicated over two decades to delivering innovative utility billing software solutions. Our flagship product, EasyBill32, serves utility systems across 38 states, offering user-friendly tools for billing water, sewer, trash, gas, electricity, and more. Built on the legacy of our founder David Carraway, our software integrates security features, audit trails, and flexible reporting to meet the evolving needs of utility providers.With a focus on Southern Hospitality-style support, we prioritize personalized service and affordability, ensuring clients receive tailored assistance at a reasonable cost. Our commitment to continuous improvement and customer-centric design has solidified our reputation as a trusted partner in utility billing technology.
Services
Utility Billing Software
Remote Meter Reading
Direct Debit Processing
Online Bill Payment
Data Conversion Services
Details
- Year established: 2001
Highlights and features
- We offer 23 years of specialized expertise in utility billing software development.
- Our family-owned business prioritizes personalized Southern Hospitality-style support.
- EasyBill32 includes built-in security features and audit trails for data integrity.
- We provide flexible billing solutions adaptable to 380+ utility systems nationwide.
- Our software supports direct debit processing and remote meter reading capabilities.
Services
Utility Billing Software
EasyBill32 provides comprehensive utility billing software for water, sewer, gas, and electric systems. The platform supports cyclical billing, direct debit processing, and detailed reporting. Designed for ease of use, it ensures accurate revenue tracking and audit compliance for utility providers.
Remote Meter Reading
Our Windows tablet application enables remote meter reading with error-checking alerts. Field staff can input readings directly at meter sites, reducing re-reads and office data entry time. The system imports readings seamlessly into EasyBill32 for efficient billing.
Data Conversion
We assist in converting existing utility databases to EasyBill32. The process includes spreadsheet-based data entry for historical readings and balances, ensuring smooth transitions without disrupting ongoing billing operations.
Southern Hospitality Support
Our support contract includes personalized assistance tailored to utility billing needs. With decades of experience, we provide guidance on software features, troubleshooting, and best practices to optimize billing efficiency and accuracy.
Reporting Tools
EasyBill32 offers extensive reporting capabilities for revenue tracking, usage analysis, and audit preparation. The system generates customizable reports to meet regulatory requirements and internal management needs, enhancing transparency and decision-making.
People
David Carraway
Founder and Programmer
David Carraway founded Carraway Computer Systems in 2001, developing EasyBill32 into a trusted utility billing solution. A former educator and software expert, he emphasized user-friendly design and security until his passing in 2018.
Questions
What utility types does EasyBill32 support?
EasyBill32 bills water, sewer, trash, gas, electricity, fire protection, storage facilities, and other cyclical services.
Can I use EasyBill32 on a Mac?
Yes, via Amazon WorkSpaces compatibility with Windows versions from XP to Windows 11.
Does the software include remote meter reading?
Yes, with a Windows tablet application for field data entry and error-checking alerts.
What support options are available?
Southern Hospitality Support Contract includes personalized assistance for software features and troubleshooting.
How are billing documents printed?
Documents print 4-per-sheet; compatible with HP Laser Printers for high-speed, cost-effective printing.
What security features does EasyBill32 have?
Built-in safeguards include user audit trails and data entry monitoring to prevent revenue diversion.