Business Details
Your Trusted Wireless Internet Provider in Jamul, CA
SDWISP is San Diego County's full-service Wireless Internet Service Provider dedicated to delivering high-speed, reliable broadband solutions. Our network leverages cutting-edge technology to provide uncapped internet access tailored to meet diverse household needs across rural communities. With four flexible service plans ranging from 25 Mbps to 250 Mbps, we ensure optimal connectivity for streaming, gaming, and daily usage. Our commitment to customer satisfaction is demonstrated through our 30-day money-back guarantee and personalized installation process. We specialize in serving remote areas where traditional providers cannot reach, offering a superior alternative to satellite internet with no long-term contracts.Our team provides transparent pricing with upfront cost disclosure and optional annual payment discounts. We maintain rigorous quality standards through professional equipment installation and ongoing technical support. Our service philosophy prioritizes network reliability, customer education, and community-focused solutions. We continuously invest in infrastructure to maintain high-quality bandwidth performance. Our local expertise ensures customized installations for multi-level structures and unique property requirements.
Services
Wireless Internet Plans
Network Installation
Equipment Sales
Technical Support
Billing Services
Highlights and features
- We offer unlimited data with no bandwidth caps
- Our 30-day money-back guarantee ensures satisfaction
- We provide four scalable service plans up to 250 Mbps
- We offer transparent pricing with upfront cost disclosure
- Our local technicians handle custom installations for unique properties
Services
Residential Internet Plans
Our residential internet service offers four high-speed plans with download/upload speeds from 25 Mbps to 250 Mbps. These plans cater to households requiring reliable connectivity for streaming, gaming, and daily usage. Quarterly billing with annual payment discounts ensures flexible and affordable access to uncapped broadband.
Professional Installation
We provide professional installation services including Subscriber Unit mounting and network configuration. Our technicians ensure optimal equipment placement and connectivity for single or multi-level structures. Custom installation quotes are provided upfront with no work performed without customer approval.
Equipment Sales
We sell Subscriber Units and compatible routers at cost with professional programming services. Equipment pricing starts at $125 for the base Subscriber Unit plus tax. Additional hardware costs vary based on specific customer requirements and network complexity.
Billing Services
Our billing system offers quarterly invoicing with annual payment discounts ranging from 10%. Customers receive prorated initial invoices and transparent cost breakdowns. Payment options include check and cash with clear terms outlined before service activation.
Customer Support
We provide comprehensive customer support including service troubleshooting and network optimization. Our team assists with connection issues, speed testing, and service plan selection. Support resources include online FAQs and direct phone assistance during business hours.
Questions
What areas do you serve?
We serve Jamul and surrounding rural communities including Dehesa, Harbison Canyon, and Lawson Valley.
Do you have data caps?
No, all our plans offer unlimited data with no bandwidth restrictions.
Is installation free?
We don't charge installation fees but require equipment purchase and labor costs.
What payment options are available?
We accept check and cash payments with quarterly billing cycles and annual discounts.
Do you offer a satisfaction guarantee?
Yes, we provide a 30-day money-back guarantee excluding custom installation fees.
How does your service compare to satellite?
Our fixed wireless technology offers lower latency and more reliable connectivity than satellite internet without long-term contracts.
Reviews (7)
Sandi G.
Jun 30, 2022
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Have had ViaSat for years out in a rural area -- actually, it was first Wild Blue and then Exede. It was great service until the last few months when my husband discovered streaming! I upped from 60GB to 100GB a month and had to even buy extra because it just wasn't enough even using the data extender! Took a deep breath and called SDWisp when encouraged by a neighbor's recommendation and satisfaction with their service.
Now we have 1000GB, the streaming is awesome and the price can't be beat! The service was quick, Keith and assistant were even early, very efficient, pleasant -- even let me ask a bazillion questions during installation ( I know, I know, shaddup already). The router is great looking and I love seeing the blue lights sparkling on the little white dish outside in the night. Sorry I waited so long to make the change.
Now we have 1000GB, the streaming is awesome and the price can't be beat! The service was quick, Keith and assistant were even early, very efficient, pleasant -- even let me ask a bazillion questions during installation ( I know, I know, shaddup already). The router is great looking and I love seeing the blue lights sparkling on the little white dish outside in the night. Sorry I waited so long to make the change.
Ellis Fahood
Apr 03, 2021
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250% more expensive than city competition, outages EVERY. SINGLE. DAY. Only reason for more than one star is the customer service guys are nice. It is clear half of these 5 star reviews are fake.
Joe C.
Dec 06, 2020
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Outstanding customer service. Friendly and knowledgeable service technicians. Just a great business. I trust these guys, in today's day and age that says a lot.
Michael H.
Jul 06, 2020
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Strange company. I can't attest to their service because I was never able to initiate it. I sent an online request and received an online confirmation that they would contact me. A few days went by and i decided to leave a voice mail. Still no response I sent a message via Yelp, asking if they were still in business. I received a prompt response, asking that I submit another online request. I received a call from a blocked number and obviously didn't answer.
It was from SDWISP. I called back 2 minutes later but no answer. His message indicated that I already had his service at my property, I called back again to ensure him that I didn't. I don't have Internet, can't get internet, and have to use my phone as a hot spot. I called, left messages, sent a text and zero response. I don't have many internet options and I had hoped this would be a viable option but that is obviously not the case. My assessment, poor customer service, at best. Perhaps it's best I didn't sign up with them.
It was from SDWISP. I called back 2 minutes later but no answer. His message indicated that I already had his service at my property, I called back again to ensure him that I didn't. I don't have Internet, can't get internet, and have to use my phone as a hot spot. I called, left messages, sent a text and zero response. I don't have many internet options and I had hoped this would be a viable option but that is obviously not the case. My assessment, poor customer service, at best. Perhaps it's best I didn't sign up with them.
Brittany N.
Jun 06, 2020
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Seriously the BEST! We have been with SDWISP for a few years now, and man are they awesome. It's hard to find great internet in Jamul, and we finally found a trusted and reliable service. We have needed help a few times, a storm messed up the connection, dogs chewed up our internet cord, had a bad modem. The modem was ours and they replaced it, and it has been amazing no issues for over 2 years.
After a storm Keith came out right away after his bike ride on a Sunday and fixed the dish. (Which he didn't have to do that on a Sunday. but he was nice enough to do it!) And lastly after our dogs chewed the cord, Keith was able to help us out again right away. We have dealt with a few people in the company and they are all nice and helpful. PRICE is totally reasonable! we use our internet at lot. Netflix playing often, and of course some COD.
We also live where we get zero phone service with out WiFi. and so we really rely on SDWISP and we haven't been disappointed. Again I am very happy With them. Especially because of Keith! We highly highly recommend them! Thanks SDWISP!
After a storm Keith came out right away after his bike ride on a Sunday and fixed the dish. (Which he didn't have to do that on a Sunday. but he was nice enough to do it!) And lastly after our dogs chewed the cord, Keith was able to help us out again right away. We have dealt with a few people in the company and they are all nice and helpful. PRICE is totally reasonable! we use our internet at lot. Netflix playing often, and of course some COD.
We also live where we get zero phone service with out WiFi. and so we really rely on SDWISP and we haven't been disappointed. Again I am very happy With them. Especially because of Keith! We highly highly recommend them! Thanks SDWISP!
Robert N.
Jun 06, 2020
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SD Wisp is the greatest Internet service providers i have ever had. i have had cox and Hughes net and by far this is the best. we are able to play online video games and stream two different Netflix accounts at the same time without any problem. On Thursday my dogs were able to chew the cable coming into my house and shorted out our radio. On Friday after work i got ahold of Keith and he worked his magic and got us back up on line no problem.
Being able to get our internet back for a quarantined weekend is a big deal in Jamul and waiting till monday wasn't going to be good. This isn't the only time he has helped me and i guarantee it wont be the last. Keith is the reason we are customers now and will be the reason why we will be customers for ever, great service and people i can rely on. This company has a great service and continues to improve their product and we can definitely see it. lastly during the corona virus SD Wisp recognized families being at home more often and allotted more data to be used no charge, this is what i love about them. 5 stars all the way around!
Being able to get our internet back for a quarantined weekend is a big deal in Jamul and waiting till monday wasn't going to be good. This isn't the only time he has helped me and i guarantee it wont be the last. Keith is the reason we are customers now and will be the reason why we will be customers for ever, great service and people i can rely on. This company has a great service and continues to improve their product and we can definitely see it. lastly during the corona virus SD Wisp recognized families being at home more often and allotted more data to be used no charge, this is what i love about them. 5 stars all the way around!
Kevin Thacker
Apr 21, 2020
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I do not leave comments. However, the service I received from SD Wisp was outstanding. The internet they provide is equally remarkable! I'm at completely satisfied with the product, price, and the customer service. I can honestly and fully recommend this company to any one! Thanks guys!
