Business Details
35 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Syracuse
ACC Technical Services has been empowering businesses to achieve greater success through evolving IT solutions for over 30 years. As a trusted partner in personalized technology services, we specialize in driving digital transformation for remote workforces and delivering breakthrough solutions that enhance digital customer experiences. Our team of certified professionals brings decades of experience in cybersecurity, cloud solutions, and network management, serving Syracuse, Utica, Watertown, Auburn, and Central New York communities.We pride ourselves on providing only the necessary services to maintain peak business performance without unnecessary costs. Our commitment to continuous learning ensures our staff remains at the forefront of technological advancements, while our partnerships with leading technology providers like Microsoft and Dell enable us to deliver cutting-edge solutions tailored to each client's unique needs.
Services
Cybersecurity Services
Cloud Solutions
Managed IT Services
Network Management
Software Development
Data Backup
Compliance Audits
Remote Work Support
Email Migration
Disaster Recovery
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in IT services and cybersecurity.
- Our team includes certified experts with continuous professional development.
- We provide 24/7 emergency IT support and help desk services.
- We offer customized solutions tailored to each business's specific needs.
- We maintain partnerships with leading technology providers like Microsoft and Dell.
What people say
Fantastic team
Great work
Highly recommend
Extremely helpful
Responsive and creative
Services
Cybersecurity Services
Our cybersecurity services protect businesses from digital threats through EDR, MDR, and MSSP solutions. We implement comprehensive security measures including risk assessments, incident response planning, and compliance reviews. Our team utilizes advanced tools for email security, network protection, and 24/7 monitoring to reduce cyber risk and improve compliance. Clients benefit from our expertise in implementing security frameworks and preparing for regulatory requirements like the SHIELD Act.
Managed IT Services
Our managed IT services provide ongoing network monitoring, maintenance, and technical support. This includes server and workstation protection, preventative maintenance, and data backup solutions. We offer customized service plans with unlimited help desk access during business hours and emergency support outside regular hours. Our proactive approach minimizes downtime while ensuring technology infrastructure aligns with business growth and evolving needs.
Cloud Solutions
We implement Microsoft 365 and other cloud solutions to enable remote work capabilities and improve digital productivity. Our services include email migration to Office 365, server-to-cloud storage migration, and multi-cloud integration. We help businesses transition to secure cloud environments while maintaining data governance and accessibility. Our solutions support hybrid work models with secure access to company resources from any location.
Software Development
Our development team creates custom applications to improve business productivity and fill technology gaps. We specialize in modernizing legacy systems and moving applications to cloud platforms. Services include SQL database development, web application creation, and integration with existing business systems. Clients benefit from tailored solutions that streamline operations and reduce manual processes through automation.
Compliance Audits
We help businesses meet regulatory requirements through comprehensive compliance audits and security assessments. Our services cover SHIELD Act compliance, HIPAA requirements, and financial services cybersecurity standards. We identify security gaps, develop remediation plans, and implement necessary safeguards. Our team provides ongoing support to maintain compliance as regulations evolve and business needs change.
People
Michael Rost
President
With over 30 years of IT leadership experience, Michael Rost guides ACC Technical Services's strategic direction while maintaining focus on delivering exceptional technology solutions to Central New York businesses.
Paul White
Vice President of Sales
Paul White leads sales operations with deep industry knowledge, helping clients identify technology solutions that align with their business goals and budgetary requirements.
Eric Verreault
Senior Network Consultant
As senior network consultant, Eric Verreault provides expert technical guidance for network infrastructure projects and security implementations across ACC Technical Services's client base.
Michelle Rost
Controller/HR Administrator
Michelle Rost manages financial operations and human resources, ensuring ACC Technical Services maintains strong fiscal health while supporting employee development and company culture.
Stephen Rost
Director of Development and Marketing
Stephen Rost leads software development initiatives and marketing strategy, combining technical expertise with business acumen to drive ACC Technical Services's growth and innovation.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT services including cybersecurity, cloud solutions, network management, and software development tailored to small business needs.
Do you serve businesses outside Syracuse?
Yes, we serve businesses throughout Central New York including Utica, Auburn, and Watertown.
How quickly can you respond to IT emergencies?
Our help desk provides emergency support with immediate response during nights, weekends, and holidays.
Can you help with SHIELD Act compliance?
Yes, we offer compliance reviews and security implementations to help New York businesses meet SHIELD Act requirements.
Do you provide cloud migration services?
Yes, we specialize in migrating email systems, servers, and applications to secure cloud environments like Microsoft 365.
How do you handle data backup and recovery?
We implement 3-copy backup strategies with on-site, off-site, and virtual shadow copies for comprehensive data protection and rapid recovery.
Reviews (1)
Jeff Pinard
Jul 14, 2018
Report
We are a long time customer and they have always done a great job. If you are a small to mid size company looking to outsource your IT or just supplement it, these guys are great. Highly Recommend!
