Business Details
37 Years
experience
Emergency
services
Trusted IT Services & Network Security Solutions
Since 1989, PYRAMID Business Systems has established itself as a premier IT service provider in the Northeast. Our team of certified engineers and technicians delivers proactive network security, IT consulting, and technical support tailored to businesses of all sizes. With decades of combined experience, we specialize in vulnerability assessments, penetration testing, and 24/7 monitoring to ensure system reliability. Our commitment to the NSITSP Code of Ethics underscores our dedication to competence, confidentiality, and client-centric solutions.Headquartered in Endicott, NY, we serve organizations across Upstate New York and Northern Pennsylvania, offering cutting-edge technologies and managed services to optimize IT infrastructure. Our proven track record includes helping clients recover from cyber threats and implementing compliance-driven security frameworks. By combining technical expertise with personalized service, we empower businesses to mitigate risks and achieve long-term technological success.
Services
Network Security
IT Consulting
Penetration Testing
24/7 Monitoring
Disaster Recovery
Phishing Testing
CISO Services
Backup Solutions
Details
- Year established: 1989
Highlights and features
- 35+ years of IT expertise since 1989
- 24/7 proactive network monitoring available
- Certified engineers with security specializations
- Customized compliance and risk mitigation strategies
- Proven disaster recovery and emergency response
Associations and certifications
- National Society of IT Service Providers
What people say
Knowledgeable engineers
Responsive service
Personalized support
Technical expertise
Proven solutions
Services
Network Security
Our proactive network security services include 24/7 monitoring, vulnerability assessments, and penetration testing. We implement automated patch management and ransomware protection to safeguard IT infrastructure. Our solutions comply with HIPAA, PCI, and other regulatory standards while providing real-time threat detection and response capabilities for businesses of all sizes.
IT Consulting
Certified engineers provide expert IT consulting for network design, resource planning, and project management. We offer strategic technology assessments and implementation services tailored to enterprise needs. Our consultants help organizations optimize IT investments through customized infrastructure solutions and compliance-focused security frameworks.
Disaster Recovery
Comprehensive backup and disaster recovery services protect against data loss from hardware failure, natural disasters, or cyberattacks. We develop customized recovery plans with defined RTO/RPO metrics. Our solutions include cloud-based vaulting, data retention strategies, and business continuity planning to minimize operational downtime.
Penetration Testing
External network penetration testing identifies vulnerabilities through simulated cyberattacks. Our methodology includes reconnaissance, exploitation attempts, and detailed remediation reporting. We provide actionable insights to strengthen security posture while meeting compliance requirements for standards like NIST and HITRUST.
CISO Services
Virtual Chief Information Security Officer services deliver executive-level cybersecurity expertise. We develop comprehensive security strategies aligned with organizational goals. Our CISO advisory services include policy development, risk management, and compliance oversight to establish robust security frameworks for regulatory environments.
People
Robert Ash
President
Founder with 35+ years in IT services, leading strategic direction and maintaining NSITSP ethical standards. Pioneer of proactive security approaches in the Southern Tier region.
Kyle Dixon
Vice President, Senior Engineer
Senior technical leader managing complex IT projects and security implementations. Brings extensive experience in enterprise network architecture and compliance solutions.
Jon Kubis
Service Manager
Senior engineer specializing in client service delivery and technical operations management. Recognized for effective communication and problem resolution in complex IT environments.
Allan Truesdell
Technical Account Manager
Returning team member with 7+ years experience, now managing customer relations and project coordination. Combines technical expertise with client-focused service delivery.
Antoine M.
Security Engineer
Certified security specialist implementing advanced protection measures. Praised for technical knowledge and customer service excellence during on-site deployments.
Questions
What IT services do you offer?
We provide network security, IT consulting, penetration testing, 24/7 monitoring, disaster recovery, and CISO services tailored to business needs.
Do you offer emergency IT support?
Yes, our 24/7 emergency response team handles critical IT issues including cyberattacks and system failures outside regular business hours.
Which areas do you serve?
We serve businesses throughout Upstate New York and Northern Pennsylvania, with headquarters in Endicott, NY.
How do you ensure data security?
Through proactive monitoring, vulnerability assessments, penetration testing, and compliance with standards like HIPAA and PCI regulations.
Can you help with compliance requirements?
Yes, our security assessments and documentation meet requirements for HIPAA, PCI, NIST, and other regulatory frameworks.
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