Business Details
36 Years
experience
Emergency
services
Your Trusted IT Partner for Custom Technology Solutions
Since our founding in 1990, we have dedicated ourselves to delivering intelligent IT design, thoughtful implementation, and relationship-driven support to clients across Pennsylvania and surrounding states. With 35 years of experience and five regional offices, our team of dedicated professionals prioritizes customized solutions that address the unique challenges of SMBs, mid-market, and enterprise businesses. Our approach combines deep industry expertise with localized service, ensuring rapid response times and long-term partnerships built on trust.We specialize in cybersecurity, network infrastructure, cloud solutions, managed services, and incident response, supported by strategic vendor partnerships and continuous staff education. Our commitment to understanding client needs has earned us 25+ year relationships with many organizations.
Services
Security
Networking
Managed Services
Cloud Migration
Incident Response
IoT Integration
Collaboration Tools
Technical Repair
Details
- Year established: 1990
Highlights and features
- We offer 35 years of experience in designing IT infrastructure solutions.
- Our regional offices ensure rapid local response times across Pennsylvania.
- Customized service plans adapt to businesses of all sizes and industries.
- Dedicated account managers provide continuity throughout project lifecycles.
- Vendor partnerships combine with in-house expertise for holistic solutions.
What people say
Very attentive to needs
Smooth onboarding process
Fantastic partner for IT
Rapid remote support
Dedicated engineering services
Services
Security Solutions
We develop comprehensive security architectures tailored to protect businesses 24/7. Our approach balances data protection with operational efficiency, incorporating threat detection, access controls, and recovery planning. With decades of experience across industries, we implement solutions that adapt to evolving cyber risks while maintaining seamless user experiences.
Managed Services
Our customized managed services monitor and maintain IT systems according to specific business requirements. Whether supporting remote workforces or on-prem infrastructure, we provide proactive maintenance and rapid issue resolution. Clients benefit from predictable costs and dedicated technical resources aligned with their operational priorities.
Cloud Migration
We help businesses adopt cloud technologies for improved collaboration and scalability. Services include platform selection, data migration, and integration with existing systems. Our engineers optimize cloud environments for performance and security, ensuring smooth transitions that enhance operational efficiency without compromising data integrity.
Incident Response
Our specialized team addresses security breaches and data recovery with industry-tested protocols. We minimize downtime through rapid containment strategies and system restoration. With experience across multiple sectors, we provide both reactive support and proactive risk assessments to strengthen organizational resilience against cyber threats.
Network Infrastructure
We build robust network solutions tailored to business scale and application requirements. Services include architecture design, hardware implementation, and performance optimization. Our engineers ensure reliable connectivity for critical operations while planning for future growth and technology integration.
People
Zach Herb
Product Specialist
Brings technical expertise to client solutions, focusing on product implementation and support. Committed to delivering technology that directly addresses business requirements.
Questions
What IT services does IntegraONE specialize in?
We provide security solutions, network infrastructure, cloud migration, managed services, IoT integration, and incident response tailored to business needs.
How does IntegraONE support different business sizes?
Our solutions scale from SMBs to enterprises, with dedicated account managers ensuring customized support regardless of organizational size.
What geographic areas do you serve?
We operate from five Pennsylvania offices in Allentown, Harrisburg, Philadelphia, Pittsburgh, and Wilkes-Barre, serving regional clients.
How quickly can you respond to IT emergencies?
Our local teams provide rapid incident response, leveraging regional offices for immediate support during critical situations.
Do you offer cloud migration assistance?
Yes, we help transition to cloud platforms with minimal disruption, including system integration and staff training for new environments.
Reviews (4)
Vinay Ghai
Mar 04, 2022
Report
Contacted them to inquire about a laptop repair. The staff I spoke with (Anthony on the phone -and Donald via email) were knowledgeable, kind, and professional. I did not end up using their service due to my laptop needing to be replaced at the end of the day but I would have in a heartbeat if my laptop was in a position to be fixed.
James Cosgrove
Sep 24, 2021
Report
Fantasic! Highly recommend. I was able to mail my laptop to Integra One due to mobility issues. The laptop was repaired and returned to me in a week. I'm very satisfied.
Isabel Echevarria
Jan 21, 2021
Report
My son's chromebook was fixed in less time than estimated which was amazing being that it is his primary tool for virtual learning! Customer service was great! Highly satisfied!
Jen Fink
Jan 03, 2021
Report
We were referred to IntegraONE for warranty service by Lenovo on a Lenovo laptop computer (they were the authorized repair center closest to us). We had an urgent need for the repair and the repair could be completed fast without us having to ship the computer away to the main repair center. When we arrived with the computer we were told that the repair wasn't covered under warranty and that the repair would cost upwards of $2,000. this was done with visual inspection only, they didn't even turn on the device and diagnose the issues properly (the motherboard was bad).
After arguing with the technician we were left walking away without the needed service. We had to get a box and ship the computer off to Lenovo for repair. Of course they repaired it without any additional costs to us. We wasted almost a month when we could have had service much faster at a convenient location. This company was unprofessional, and very rude. DO NOT use IntegraONE for your computer repair needs.
After arguing with the technician we were left walking away without the needed service. We had to get a box and ship the computer off to Lenovo for repair. Of course they repaired it without any additional costs to us. We wasted almost a month when we could have had service much faster at a convenient location. This company was unprofessional, and very rude. DO NOT use IntegraONE for your computer repair needs.