Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner in Butler, PA
Total Technology Integration (TTI) has been a trusted provider of comprehensive IT solutions since 1995, serving businesses across the Pittsburgh region. With over three decades of combined experience in computer and network systems, our team of certified professionals specializes in delivering tailored technology strategies that align with each client's unique operational needs. We offer a full spectrum of services including network administration, system design and installation, maintenance agreements, and emergency support, all backed by industry-leading response times and a commitment to client education. Our approach emphasizes proactive problem prevention through regular system audits and preventative maintenance, ensuring maximum uptime for our clients' critical operations.TTI's engineers hold certifications in major network operating systems and security protocols, enabling us to implement cutting-edge solutions while maintaining strict compliance with data protection standards. We distinguish ourselves through personalized service models that adapt to evolving business requirements, whether through customized maintenance plans or strategic project management for network expansions and office relocations. Our client roster spans diverse industries including legal practices, manufacturing facilities, healthcare providers, and financial institutions, all benefiting from our dedication to technical excellence and customer satisfaction.
Services
Network Administration
Server Support
Data Backup
Security Solutions
Cloud Services
Computer Repair
Network Design
Remote Support
IT Consulting
System Upgrades
Details
- Year established: 1995
Highlights and features
- 30+ years of combined experience in computer and network systems
- Customized maintenance plans with guaranteed response times
- 24/7 emergency support and after-hours service availability
- Certified engineers with expertise in Microsoft and Novell systems
- Proven track record with diverse industries including law firms and manufacturers
What people say
Outstanding response time
Running smoothly for 2 years
Professional handling
Fast reliable service
Critical network expertise
Services
Network Administration
Our network administration services provide ongoing technical oversight for business systems. Certified engineers handle server maintenance, security updates, and user support through scheduled visits or remote monitoring. This service ensures optimal network performance while reducing costs compared to in-house IT staff. Businesses benefit from predictable expenses through customizable maintenance agreements with guaranteed response times.
Server Support
Comprehensive server solutions covering hardware maintenance, software updates, and security protocols. We implement backup systems with local and cloud storage options to prevent data loss. Our team configures both physical and virtual servers to meet specific business requirements while ensuring compliance with industry standards for data protection and system reliability.
Computer Repair
Emergency and scheduled computer repair services for workstations and network devices. Our technicians diagnose and resolve hardware failures, software conflicts, and performance issues with minimal business disruption. We offer both on-site repairs and remote diagnostics, maintaining inventory of common replacement parts for faster service completion.
Network Design
Custom network architecture development considering current infrastructure and future growth projections. We create scalable solutions for businesses of all sizes, from peer-to-peer setups for small offices to enterprise-level server networks. Our designs incorporate security measures, redundancy protocols, and documentation for easier troubleshooting and system expansion.
Remote Support
Secure remote access for troubleshooting and system maintenance eliminates unnecessary site visits. This service includes software updates, security patch management, and configuration adjustments through encrypted connections. Businesses benefit from faster issue resolution while maintaining control over remote access permissions and session monitoring.
Questions
What IT services do you offer for small businesses?
We provide network administration, server support, computer repair, security solutions, cloud services, and customized maintenance plans tailored to small business needs.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency services with guaranteed response times for critical system failures affecting business operations.
Which areas do you serve?
We serve businesses throughout the Pittsburgh region including Allegheny, Butler, Beaver, and surrounding counties.
How do you handle data backup and recovery?
We implement comprehensive backup solutions combining local storage with cloud replication, ensuring data protection and rapid recovery when needed.
Can you support existing IT infrastructure?
Yes, we work with existing systems to improve performance, implement security upgrades, and provide technical assistance without requiring complete infrastructure replacement.
What makes your IT services different?
Our personalized approach combines technical expertise with guaranteed service levels, offering predictable costs and proactive system maintenance to prevent issues before they occur.
