Business Details
32 Years
experience
Emergency
services
Expert IT Services and Computer Repair in Saginaw
Established in 1994, SAMSA has built a reputation as a trusted provider of comprehensive IT solutions for residential clients, small businesses, and large corporations across Michigan. Our team of certified professionals specializes in computer repair, network infrastructure, web development, cloud hosting, and cybersecurity services, combining technical expertise with personalized support. We prioritize proactive maintenance plans to minimize downtime and offer emergency repair services for urgent technology failures. Our developers create custom web applications and e-commerce platforms while maintaining accessibility standards for all digital solutions.With physical locations in Saginaw and Midland, we provide on-site, remote, and loaner computer services to ensure continuous business operations. Our partnerships with Dell, Lenovo, and Trend Micro enable us to deliver enterprise-grade hardware and security solutions. SAMSA's commitment to accessibility compliance and 24/7 customer support demonstrates our dedication to meeting evolving technological needs while maintaining transparent communication throughout every service interaction.
Services
Computer Repair
Web Development
Cloud Hosting
Network Setup
Data Backup
Virus Removal
VOIP Services
Application Development
Printer Service
IT Consulting
Details
- Year established: 1994
Highlights and features
- We offer 30+ years of local IT expertise since 1994
- Our certified technicians provide 24/7 emergency support
- We implement customized solutions for businesses of all sizes
- We maintain enterprise partnerships with Dell and Lenovo
- We guarantee transparent pricing with no hidden fees
What people say
Competent developers
Timely updates
Great communication
Excellent staff
Quick resolution
Services
Computer Repair
Our certified technicians handle all computer repair needs including hardware replacements, software troubleshooting, and virus removal. We offer on-site, remote, and loaner computer services with immediate availability for emergency repairs. With access to genuine replacement parts and diagnostic tools, we restore system functionality while preserving data integrity. Our service covers PCs, laptops, and tablets for both residential and business clients.
Web Development
We create responsive websites using WordPress, Drupal, and custom CMS solutions with accessibility compliance. Our development process includes strategic planning, UI/UX design, and API integration for e-commerce platforms. We provide ongoing maintenance, content updates, and SEO optimization services while ensuring cross-device compatibility and security standards.
Cloud Hosting
Our cloud and VPS hosting services include dedicated resources, automated backups, and 24/7 monitoring. We offer scalable infrastructure with enterprise-grade security features including AES-256 encryption and SSL protection. Clients receive spam filtering, email hosting, and remote access capabilities through secure VPN connections with local Michigan-based server support.
Data Backup
We implement automated remote backup solutions with continuous data protection technology. Our plans include offsite storage, encrypted transfers, and rapid system restoration options. Businesses can choose from multiple storage tiers with optional bare metal recovery for complete system restoration within minutes following catastrophic failures.
Network Setup
Our networking services include system evaluations, secure configuration, and hardware installation for business environments. We deploy wired/wireless networks with enterprise security protocols and provide ongoing maintenance plans. The team specializes in remote access solutions, server management, and network performance optimization for organizations of all sizes.
People
Joel
Technical Consultant
Joel provides expert IT consulting with clear communication and timely updates. He specializes in network solutions and client relationship management, ensuring technical implementations align with business requirements while maintaining exceptional service standards.
Eric
Senior Technician
Eric delivers hands-on technical support with exceptional customer service. He specializes in computer repair and system maintenance, consistently receiving positive feedback for his problem-solving skills and approachable demeanor during service interactions.
Questions
What IT services do you offer for businesses?
We provide network infrastructure, cybersecurity, cloud hosting, data backup, and 24/7 technical support for businesses of all sizes.
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency repair services for critical technology failures with immediate technician availability.
Can you help with website development and maintenance?
Our team creates custom websites and provides ongoing maintenance including security updates, content management, and accessibility compliance.
What payment options are available?
We accept major credit cards and offer online payment processing through our secure payment portal.
Do you serve locations outside Saginaw?
We primarily serve Saginaw and Midland areas but provide remote IT support statewide across Michigan.
What security measures protect hosted data?
We use AES-256 encryption, SSL transfers, and secure data centers with redundant infrastructure for maximum protection.
Reviews (5)
Jann G.
May 08, 2021
Report
I had a very expensive laptop and had taken it to two other repair shops that charged a lot of money for parts I did not need. This place took a week to find that I needed none of the expensive parts the other companies had me purchase and repaired it for a very reasonable fee. They seemed honest and trustworthy and I will return for future work.
Nancy Butler
Feb 24, 2021
Report
We use Samsa at my work and I use them for my personal computer. Quick response every time. Very professional and knowledgeable. Pleased every time I need their expertise.
Mark Zaroff
Feb 28, 2019
Report
We have used SAMSA for all of our technical needs from network monitoring and maintenance, hardware setup, installation and repair, to database monitoring and maintenance. They assisted us in a year long search for a behavioral health EHR and really took the lead in setting up demonstrations and helping us think through our needs and analyze cost. On more than one occasion they have saved the day for us.
Their personal attention and responsiveness to our business is excellent. They go out of their way to keep us apprised of issues on the horizon and present options, but it is never a hard sell. In my analysis, for our purposes, their prices are competitive. I would highly recommend them to any other business out there.
Their personal attention and responsiveness to our business is excellent. They go out of their way to keep us apprised of issues on the horizon and present options, but it is never a hard sell. In my analysis, for our purposes, their prices are competitive. I would highly recommend them to any other business out there.
Robert Kolodin
Nov 11, 2017
Report
Beware of samsa the owner of the company Mike Stackhouse is not a reputable person nor is his company. They do subpar work and charge outrageously. If I could write them zero Stars I would but it's a 1 through 5 system unfortunately. When they make mistakes they do not own up to them and they do not fix them unless you pay them to fix their mistakes.
Chuck Pietz
Mar 17, 2016
Report
Samsa was great, my laptop crashed on a Friday called on Saturday and they repaired it that day. Who repairs computers on Saturday? Laptop never ran this great. You have my business
