Business Details
24 Years
experience
Your Reliable IT Partner in Dunn, NC
PARKERTECHGROUP was founded in 2002 with a commitment to delivering high-quality technology and web solutions for businesses and individuals. Our team prioritizes client relationships, striving to exceed expectations through knowledgeable support and tailored IT strategies. With over two decades of experience, we serve as a trusted IT partner, offering comprehensive services including computer support, networking, cloud backups, and digital marketing. Our expertise is backed by industry partnerships with Microsoft, Webroot, and Lenovo, ensuring access to reliable tools and advanced security solutions. We maintain a strong local presence in Dunn, NC, serving Harnett, Johnston, Sampson, and surrounding counties while extending web and marketing services globally.Our commitment to community involvement through Chambers of Commerce reflects our dedication to the regions we operate in. All services are supported by warranties and flexible pricing, emphasizing our 'let us take care of it' philosophy. Client retention remains high due to our focus on transparency, competitive pricing, and personalized service delivery. Our staff combines technical proficiency with a customer-centric approach, ensuring solutions align with specific business needs. Free consultations and on-demand support options further demonstrate our adaptability to diverse client requirements.
Services
IT Support
Managed Services
Cloud Backups
Network Security
Web Design
Digital Marketing
Password Management
Computer Repair
Details
- Year established: 2002
Highlights and features
- We have 20+ years of experience serving local businesses and individuals.
- Our partnerships with Microsoft and Webroot provide access to industry-leading tools.
- We offer free consultations and transparent pricing for all services.
- Our team provides personalized support tailored to specific business needs.
- We maintain a 90-day warranty on new parts for added peace of mind.
Associations and certifications
- Microsoft Partner
- Webroot Partner
- Lenovo Partner
What people say
Quick access to help
Professional and responsive
Top-notch IT group
Timely support
Trustworthy employees
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance for business technology infrastructure. This proactive approach includes remote management software, 24/7 threat detection, and rapid response protocols to minimize downtime. Clients benefit from predictable costs, improved security, and dedicated technical expertise tailored to their specific operational needs.
Cloud Backups
Cloud backup solutions ensure secure, automated data preservation using Cloudberry software. This service features encrypted storage, redundant server configurations, and rapid recovery options for critical business information. Regular testing and scalable storage plans help organizations maintain compliance and business continuity in case of system failures or cyber incidents.
Network Security
Comprehensive network security assessments identify vulnerabilities in business IT systems. Our approach combines firewall management, intrusion detection, and employee training to create multi-layered defense strategies. Regular audits and real-time monitoring help protect against evolving cyber threats while maintaining regulatory compliance for sensitive data.
Web Design
Custom web design services create responsive, SEO-optimized websites tailored to business objectives. We implement modern frameworks, content management systems, and e-commerce functionality while ensuring cross-device compatibility. Ongoing maintenance packages maintain site performance, security updates, and evolving business requirements.
Digital Marketing
Targeted digital marketing strategies enhance online visibility through SEO, content marketing, and social media management. Our data-driven approach analyzes campaign performance while maintaining brand consistency across digital platforms. Services include website analytics integration and conversion rate optimization for measurable business growth.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud backups, network security, and computer repair with flexible support plans tailored to small business needs.
Do you serve businesses outside of Dunn, NC?
Yes, we serve businesses throughout Cumberland, Harnett, Johnston, Sampson, Lee, Wake, and Wayne counties in North Carolina.
What cybersecurity solutions are available?
Our cybersecurity services include network assessments, firewall management, intrusion detection systems, and employee training programs to prevent cyber threats.
Do you offer website development services?
Yes, we create custom websites with SEO optimization, content management systems, and e-commerce functionality for businesses of all sizes.
What hardware and software do you support?
We support major brands including Lenovo computers, Microsoft products, Webroot antivirus, and CyberPower UPS systems with installation and maintenance.
Can you help with data backup solutions?
Our cloud backup services use Cloudberry software with encrypted storage, automated scheduling, and rapid data recovery options for business continuity.
Reviews (7)
Katrina McCourt
Jan 26, 2022
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I was visiting family in the Dunn area and had taken my laptop but forgotten the charger. The battery needed charging so I went to Parker Tech Group to see if they could help. I was given a charger to take home and use (free of charge/no questions asked). Brett was extremely professional and knowledgeable. My family member has used their services for his home and business and also feels it is good quality good value service with excellent customer service. I Highly recommend their services.
Jai Russoniello
Oct 17, 2021
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The young man was courteous, knowledgeable, and didn't make you feel embarrassed when you asked him questions regarding your computer. Thank you for being so patient.
Constance Spell
Jan 22, 2021
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I've been with this bussiness for a very long time. They are professional and go to extremes to make sure you are satisfied. I have never called them with a problem that they did not respond to quickly.
Dawn Flood
Nov 29, 2020
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I was left with no internet at my business after a contractor spectrum install wasn't done right. I was desperate and did not know what to do and spectrum kept putting me off and would send someone back out right away. I did not previously have any need for an IT service for my Veterinary clinic. I called ParkerTech today in desperation to get my internet I'm running so we could service our customers and Brett came out immediately and was very professional and fixed my issues very quickly!
Highly recommend them for your IT needs, they are super nice and very knowledgeable and have very reasonable prices! I would have expected to pay a lot for an emergency call but they did not take advantage of the fact that I was desperate. Thank you Brett from ParkerTech! You rock!
Highly recommend them for your IT needs, they are super nice and very knowledgeable and have very reasonable prices! I would have expected to pay a lot for an emergency call but they did not take advantage of the fact that I was desperate. Thank you Brett from ParkerTech! You rock!
Penny Phillps
Oct 28, 2020
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Very Professional and knowledgeable. I would highly recommend them. Brett Hudson is an awesome young man who knows computers.
Granger Martin Sr
Nov 01, 2019
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I had been told that the wifi device needed to be replaced. The technician flipped the wifi switch and I was back in business. He verified that it worked! I was more than pleased. He also verified how to get a
Bryan Carr
May 08, 2018
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When I call for help, it's usually bad, and I'm usually bracing for bad news. I have yet to call more than once and then rarely have I had to wait more than a few minutes for a callback. Our business is built around service and I hope ours is comparable with the level they provide.
