Business Details
39 Years
experience
Your Trusted IT Partner in Odenton, MD
Mid-Atlantic Systems has been a trusted technology partner since 1987, delivering innovative IT solutions to small and mid-sized businesses, government agencies, and specialized industries. Founded during the early days of personal computing, we evolved from a repair-focused operation to a comprehensive managed services provider under the leadership of Cherie and Kevin Tyler in 2007. Our team combines over 30 years of combined industry experience with strategic partnerships to offer end-to-end technology solutions. We specialize in transforming IT infrastructure through managed services, network monitoring, data management, and customized cloud migration.Our approach prioritizes business continuity, cybersecurity, and technology consulting aligned with Fortune 500 methodologies. As a certified Women and Minority Owned Small Disadvantaged Business, we maintain a client-centric philosophy that emphasizes proactive problem-solving and long-term partnership over transactional relationships. Our technical expertise spans hardware and software support, from legacy systems to modern cloud environments, ensuring comprehensive service delivery across diverse industries including healthcare, finance, and construction.
Services
Managed Services
IT Infrastructure Support
Data Management
Computer Repair
Web Design & Development
Cloud Migration
Technology Consulting
Network Monitoring
Information Security
Communication Solutions
Details
- Year established: 1987
Highlights and features
- We offer over 30 years of IT expertise since 1987
- Customized managed solutions for business continuity
- Leveraged partnerships for comprehensive technology services
- Proven Fortune 500 methodologies for strategic planning
- Certified Women and Minority Owned Small Disadvantaged Business
What people say
Quick service
Fair prices
Professionalism
Saved all data
Lifesavers
Services
Managed Services
Our proactive managed services ensure continuous network operation through remote monitoring, patch management, and security verification. We provide 24/7 threat detection, backup validation, and on-site support while maintaining comprehensive network documentation. This service guarantees minimal downtime through predictive maintenance and immediate response protocols.
Computer Repair
We offer comprehensive diagnostics and repair services for desktops, laptops, and servers. Our technicians handle hardware failures, virus removal, data recovery, and system optimization using industry-standard tools. Services include component replacement, operating system restoration, and data transfer with guaranteed data integrity.
Cloud Migration
Our Microsoft Office 365 migration services enable seamless transition to cloud-based operations. We implement secure email systems, collaborative document management, and remote access solutions while maintaining data availability and compliance standards. This includes integration with existing infrastructure and user training.
Technology Consulting
We develop customized technology roadmaps aligned with business objectives using Fortune 500 methodologies. Our consultants provide strategic planning, network architecture design, and implementation guidance to optimize IT investments and support organizational growth.
Data Management
Our comprehensive data solutions include backup systems, recovery protocols, and security frameworks. We implement dual protection strategies with local and offsite storage following the 3-2-1 rule for maximum data resilience and guaranteed recovery time objectives.
People
Cherie Tyler
Co-Owner
Co-owner with over 30 years of experience in commercial IT solutions. Specializes in strategic technology planning and managed services implementation for government and private sector clients.
Kevin Tyler
Co-Owner
Co-owner bringing extensive public sector market expertise. Focuses on network infrastructure development and cybersecurity solutions for mid-sized businesses and government agencies.
Questions
What is a Managed Service Agreement?
A formal contract outlining IT support responsibilities, including service level agreements for response times and liability protection.
How does MAS deliver IT support?
Through a structured process: needs assessment, planning, implementation, project management, and continuous feedback.
What systems do you support?
Windows servers (2003-2019), Microsoft Office suite, VMware, Hyper-V, and major antivirus software for PCs and Macs.
What makes MAS different from other providers?
We combine managed services with customized solution development for tailored business technology strategies.
What industries do you serve?
Healthcare, finance, construction, hospitality, automotive, and non-profit organizations across public and private sectors.
Reviews (5)
Ruth Johnston
Jul 22, 2021
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There is a lot of flexibility with scheduling which I appreciate. The chiropractors are very efficient and know what they are doing. I get e-stim and use the traction table along with the necessary adjustments.
Clay D.
May 03, 2021
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Did a great job with my PC which works perfectly now. Extraordinary customer service and communicative throughout the process of repair, and reasonable price as well.
Steven Smith
Apr 11, 2021
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Did a good job of diagnosing my desktop and gave options on which way to go with solutions. When the choice was to replace it they came up with a good dell replacement and transferred the data from the old computer. Very pleased with results.
Artsky L.
Mar 25, 2021
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They fixed my desktop power supply and got me back online. Then my wife's computer died and they got it back up and running. Love their professionalism and response time for getting things fixed. I'm now taking my old computer to restore so I can download my festival information and my many pictures of family, friends and church festivals They provide fast service and they are just a few miles away and I feel I can trust them with my stored data on my computers.
Shavneel N.
Oct 12, 2020
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Reliable, Experienced, and Quality Care are what I can say about Mid-Atlantic Systems. The small team is knowledgeable in computer repair and up to date with the latest computer changes internal and external. I found Cherie and Aaron to have the best intentions for their customers. It can be easy to add in extra hours of work done for something a repair person knows they can finish easily with less time used.
That was not what I got from the team over at Mid-Atlantic Systems. They not only saved me from buying a new laptop but the total cost of the labor is what made me believe this is a reliable business. It is essential to know and support small businesses that want to help their customers while making a profit in the end. Everyone wins and I am thankful to have found Mid-Atlantic Systems.
That was not what I got from the team over at Mid-Atlantic Systems. They not only saved me from buying a new laptop but the total cost of the labor is what made me believe this is a reliable business. It is essential to know and support small businesses that want to help their customers while making a profit in the end. Everyone wins and I am thankful to have found Mid-Atlantic Systems.
