Business Details
42 Years
experience
Trusted IT Solutions and Customer Support Services in Baker City, OR
Chaves Consulting has been delivering innovative IT solutions and customer support services for over 35 years. Our team specializes in creating customized technology solutions that help both private and public-sector organizations achieve their strategic goals. With a proven track record of excellence, we've built long-term relationships with clients who consistently validate our commitment to quality service delivery. Our expertise spans records management systems, data center operations, election support services, and comprehensive IT infrastructure solutions. We maintain a strong focus on continuous improvement through employee development programs that ensure our staff remains at the forefront of industry best practices.Our state-of-the-art Tier 3 Synergy Data Center in Baker City, Oregon, demonstrates our investment in cutting-edge technology infrastructure. The company's name, pronounced 'sh-aa-ves', reflects our unique approach to customer service that goes beyond standard expectations. Our core operating principles emphasize technology innovation while maintaining a people-centric business philosophy. We measure success through our ability to consistently exceed client expectations while creating a positive work environment for our employees. This commitment to excellence has earned us the trust of over 100 clients across the United States.
Services
IT Solutions
Hosting Services
Records Management
Elections Support
Synergy Data Center
Help Desk
Call Center
Product Development
Colocation
Business Continuity
Details
- Year established: 1984
Highlights and features
- We have over 35 years of experience delivering IT solutions for public and private-sector organizations
- Our state-of-the-art Tier 3 Synergy Data Center meets rigorous industry standards
- We implement customized technology solutions tailored to specific organizational needs
- Our continuous employee development programs ensure industry-leading service quality
- We maintain proven success through 100+ satisfied client relationships nationwide
Services
IT Solutions
Our IT solutions provide comprehensive technology implementations for public and private-sector organizations. We specialize in creating customized systems that help clients achieve their strategic objectives through innovative technology applications. Our experienced team delivers solutions that improve operational efficiency and support long-term organizational growth.
Records Management
Our records management systems offer secure, efficient document handling solutions for government and business clients. The Oregon Records Management System demonstrates our capability to implement enterprise-level solutions that ensure data integrity and regulatory compliance. These systems support organizations in maintaining accurate, accessible information repositories.
Synergy Data Center
The Synergy Data Center provides Tier 3 infrastructure with advanced security and reliability features. Located in Baker City, Oregon, this state-of-the-art facility offers colocation services and business continuity solutions that meet rigorous industry standards. Our data center supports clients requiring secure, scalable IT infrastructure for critical operations.
Call Center
Our call center services deliver dedicated customer support through trained representatives who provide personalized assistance. The service includes toll-free lines and issue tracking systems that ensure timely resolution of client concerns. This support extends to both technology-related inquiries and general customer service functions.
Elections Support
Our elections support services provide secure, reliable technology solutions for government clients. We implement systems that ensure accurate vote counting and election data management while maintaining strict security protocols. These solutions support democratic processes through technology that balances accessibility with integrity.
Questions
What IT services does Chaves Consulting offer?
We provide comprehensive IT solutions including records management systems, data center operations, help desk support, and customized technology implementations for public and private-sector organizations.
What makes your data center different?
Our Tier 3 Synergy Data Center in Baker City, Oregon features advanced security and reliability features that meet rigorous industry standards for business continuity and colocation services.
How do you support election processes?
We implement secure election technology solutions that ensure accurate vote counting while maintaining strict data integrity and security protocols for government clients.
What customer support options are available?
Our call center provides dedicated support through trained representatives with toll-free lines and issue tracking systems for timely resolution of technology and service-related inquiries.
How long have you been in business?
Chaves Consulting has been delivering IT solutions and customer support services since 1984, with over 35 years of experience serving public and private-sector clients.
What geographic areas do you serve?
We serve clients throughout the United States, with our primary data center operations based in Baker City, Oregon.