Business Details
Your Trusted IT Partner in Kahului, HI
Q&A has been Maui's premier technical support company for over a decade, providing comprehensive computer repair and technical support services for both residential and business clients. Our team of certified technicians offers on-site and in-store solutions for desktop computers, laptops, and network systems, with expertise in both Windows and Macintosh platforms. We specialize in virus removal, system optimization, and network maintenance while offering personalized computer training classes tailored to individual needs. Our physical location in Kahului serves as a hub for walk-in repairs and scheduled appointments, with service extending across Maui's West Shore, Upcountry, and East Side regions. We maintain transparent pricing structures with clearly defined hourly rates for in-house and on-site work, plus additional travel fees for remote locations.Our commitment to customer education extends to customized training programs covering basic computer operations, advanced software applications, and job search preparation. We utilize modern diagnostic tools and maintain a dedicated classroom facility equipped for both in-person and remote learning sessions. Our service philosophy emphasizes clear communication, technical excellence, and practical solutions that address real-world computing challenges. With extensive experience in system optimization and security implementation, we help clients maximize their technology investments while minimizing downtime. Our comprehensive approach combines hardware repair, software support, and user education to create lasting technology solutions for Maui residents and businesses.
Services
Computer Repairs
Network Support
Software Installation
Virus Removal
Computer Training
System Optimization
Remote Access
Hardware Upgrades
Resume Building
Job Search Assistance
Highlights and features
- We offer decade-proven expertise in computer repair and technical training
- Our technicians provide both on-site and in-store service options
- We maintain transparent pricing with clearly defined hourly rates
- We offer customized computer training programs for all skill levels
- Our service area covers all of Maui with specialized travel arrangements
Services
Computer Repairs
Our computer repair service addresses both hardware and software issues for desktops and laptops. Technicians diagnose problems ranging from component failures to operating system malfunctions. We provide same-day diagnostics and use genuine replacement parts for all repairs. The service includes complete system testing to ensure full functionality restoration.
Network Support
We offer comprehensive network support for home and business environments. Services include network setup, configuration, and troubleshooting for wired and wireless systems. Our technicians optimize network performance and implement security measures to protect data integrity. We support both Windows and Mac-based network environments.
Computer Training
Customized computer training programs cater to individual learning needs. Sessions cover basic operations, software applications, and job search skills. Classes accommodate up to four students and include hands-on practice with real-world applications. Training materials and practice exercises reinforce learning objectives.
Virus Removal
Professional virus and malware removal service scans systems for malicious software. We use industry-standard tools to eliminate threats while preserving important data. The service includes security updates and recommendations for preventing future infections. Post-cleanup optimization ensures restored system performance.
System Optimization
Our system optimization service improves computer performance through comprehensive diagnostics. Technicians identify and resolve issues causing slow operation or instability. The process includes disk cleanup, registry optimization, and resource management adjustments. We provide performance benchmarks before and after optimization.
Questions
What computer repair services do you offer?
We provide hardware/software repair, virus removal, network support, and system optimization for Windows and Mac computers.
Do you offer computer training classes?
Yes, we offer personalized computer training sessions covering basic operations to advanced software applications.
What are your service rates?
In-store repairs: $160/hour, On-site services: $200/hour, Computer classes: $120/session, Hana travel fee: $250.
What areas do you service?
We serve all of Maui including Kahului, Lahaina, Kapalua, Kula, Olinda, Paia, Haiku, and Hana.
What are your business hours?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM for in-store services.
Do you offer remote support options?
Yes, we provide remote access support at our standard in-store rate of $160/hour.
Reviews (1)
Ken S.
Oct 13, 2021
Report
Great Service and they went the extra mile have more then one person working on my PC. Made me feel comfortable and I'll be learning how to build a PC in their affordable class they offer! Thanks again Ben and Kela!