Business Details
22 Years
experience
Emergency
services
Enterprise IT Support Services in Rutland VT
Silloway Networks was founded in 2004 by Dean Silloway to provide enterprise-level technology support for small and medium businesses. Our team of certified technicians leverages partnerships with industry-leading technology providers to deliver personalized IT solutions tailored to each client's unique operational needs. With over 25 years of experience in network engineering and system administration, we specialize in proactive server monitoring, system design, and rapid-response technical support to minimize downtime. Our approach combines comprehensive technology assessments with scalable infrastructure implementations that align with evolving business objectives. We maintain 24/7 automated health checks for critical servers and offer emergency on-site services to ensure maximum system uptime.Our expertise spans network security solutions, compliance management, and cloud-based productivity tools including Microsoft Office 365 integration. Having supported Rutland County businesses since 1988, we combine deep local knowledge with enterprise-grade technical capabilities. Our client relationships are built on transparency, technical excellence, and a commitment to understanding each organization's specific technology challenges. We hold multiple industry certifications including Microsoft Certified Systems Engineer and Hewlett-Packard Accredited Systems Engineer credentials. Our track record demonstrates consistent delivery of reliable IT infrastructure solutions that enhance business operations while maintaining strict security protocols.
Services
Technology Assessment
System Design
Server Monitoring
System Implementation
Network Security
Compliance Management
Emergency Support
Details
- Year established: 2004
Highlights and features
- 25+ years of local IT expertise with Microsoft and Sophos technologies
- 24/7 automated server monitoring with instant alert support
- Personalized technology assessments aligned with business goals
- Certified technicians with enterprise-level implementation experience
- Proven track record supporting healthcare, insurance, and legal sectors
Associations and certifications
- Certified Netware Engineer (CNE)
- Microsoft Certified Systems Engineer (MCSE)
- Hewlett-Packard Accredited Systems Engineer (ASE)
What people say
No downtime
Quickly and professionally
Highest confidence
Critical systems maintained
Flawless network integration
Services
Technology Assessment
Our comprehensive technology assessments evaluate your current IT infrastructure against industry best practices. We identify potential risks from hardware failures, security vulnerabilities, and software inefficiencies while aligning technology investments with business objectives. This service provides actionable recommendations for improving system reliability and security.
System Design
We create customized network architectures that balance current requirements with future growth potential. Our designs incorporate redundancy measures, security protocols, and scalability features to support evolving business needs while maintaining optimal performance standards across all connected devices and locations.
Server Monitoring
Our 24/7 server monitoring service includes automated health checks and instant alerts for critical systems. This proactive approach identifies potential issues before they cause downtime, with detailed reporting that tracks system performance metrics and helps maintain consistent operational availability across your technology infrastructure.
Network Security
We implement enterprise-grade security solutions including Sophos InterceptX, MDR, and XGS Firewall technologies. Our approach combines threat detection, malware protection, and continuous monitoring to safeguard against cyber attacks while maintaining compliance with industry security standards.
Emergency Support
Our quick-response support team addresses critical IT issues with immediate troubleshooting and on-site assistance when needed. We prioritize minimizing business disruption through rapid diagnosis and resolution of network outages, hardware failures, and security incidents affecting operational continuity.
People
Dean Silloway
Founder & Network Engineer
Dean Silloway established Silloway Networks in 2004 after 15 years of IT experience in healthcare and business sectors. Certified as Microsoft Systems Engineer and HP Accredited Systems Engineer, he provides expert technology solutions to Rutland County businesses while maintaining active technical involvement in client projects.
Questions
What IT services do you specialize in for small businesses?
We focus on network security, server monitoring, system design, and emergency support with enterprise-grade solutions tailored for small to medium organizations.
Do you offer 24/7 technical support?
Yes, our automated server monitoring includes instant alert support and emergency response available 24 hours a day, 7 days a week.
How do you handle multi-location network setups?
We've successfully implemented and maintained networks connecting offices across different states with secure, reliable connectivity solutions.
What certifications do your technicians hold?
Our team includes Microsoft Certified Systems Engineers and Hewlett-Packard Accredited Systems Engineers with extensive enterprise technology experience.
Can you help with cloud-based productivity tools?
Yes, we specialize in Microsoft Office 365 integration including email, document management, and cloud storage solutions for business environments.