Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in East Lansing, MI
Founded in 2001, Thatch Computer Consulting is a locally owned and independently operated IT consulting firm built on transparency, customer empowerment, and flexible service agreements. Our mission is to empower businesses with technological solutions tailored to their unique needs. With over two decades of experience, we serve clients across 20 states from our headquarters in East Lansing, Michigan. Our team of dedicated IT professionals delivers smart, reliable solutions, turning complex challenges into seamless results. We specialize in managed IT services, cybersecurity, cloud solutions, and IT project consulting, supporting businesses from startups to large enterprises.Our commitment to innovation and exceptional service has earned us the trust of industry leaders like the Lansing Lugnuts. We prioritize personalized approaches, ensuring our clients receive scalable solutions that align with their goals. Our core principles of transparency, customer empowerment, and flexibility guide every decision we make. We actively support Michigan-based charitable organizations, contributing to causes ranging from youth empowerment to food security. With 24/7 support and a focus on future-ready technology, we help businesses streamline operations, enhance security, and drive growth.
Services
Managed IT Services
Cybersecurity
Cloud Services
VoIP
Data Cabling
Procurement
Disaster Recovery
IT Project Consulting
Compliance
Co-Managed IT
Details
- Year established: 2001
Highlights and features
- We offer over 20 years of experience in managed IT services.
- Our team provides 24/7 personalized customer support.
- We implement a patented process for network security.
- Our company is ISO 9001 certified.
- We operate with full transparency and no hidden fees.
What people say
Game-changer for small biz
Flawless IT partner
Fast solutions
Responsive, personalized, and reliable
Services
Managed IT Services
Our Managed IT Services continuously monitor your network, shield against security threats, and handle daily upkeep 24/7. We ensure hardware and software are updated through regular patches and backups. Our responsive help desk support allows businesses to focus on growth while we manage their IT infrastructure.
Cybersecurity
Thatch Computer Consulting protects businesses with XDR/EDR, 24/7 SOC coverage, and advanced email security. Our staff training programs keep teams informed, while threat hunters monitor environments to maintain safety. We implement modern defenses tailored to evolving cyber threats.
Cloud Services
We guide businesses toward effective cloud solutions like AWS, Microsoft Azure, and Microsoft 365. Our approach balances flexibility and security, enabling organizations to adapt to changing demands while maintaining data protection and operational efficiency.
Data Cabling
Thatch Computer Consulting provides professional data cabling for new installations or upgrades. From design to maintenance, we ensure organized infrastructure that supports smooth network performance and powers daily operations reliably.
Disaster Recovery
We develop and test tailored disaster recovery plans to protect critical data and systems. Our solutions ensure businesses recover quickly from minor glitches or large-scale disasters, minimizing downtime and maintaining operational continuity.
People
Kevin Thatch Computer Consultinger
Founder
Kevin founded Thatch Computer Consulting in 2002 with expertise in IT solutions and strategic consulting. He holds a Bachelor's degree in Computer Networking Systems and oversees technical training initiatives while managing large-scale client projects.
Luc Cole
CEO
Luc has led Thatch Computer Consulting since 2009, focusing on business development and client engagement. With over two decades in IT, he provides strategic guidance on complex solutions and ensures customer satisfaction.
Nick Thatch Computer Consultinger
Vice President
Nick directs Thatch Computer Consulting's technical services division since 2012. His expertise includes networking solutions and cloud infrastructure. He ensures consistent service quality across all client engagements and technical operations.
Logan Daly
Director of Project Management
Logan specializes in cloud infrastructure and virtual desktop solutions. He leads projects enhancing business continuity, leveraging his hardware and software expertise to deliver nationwide operational efficiency for clients.
Matt Dunn
Senior IT Consultant
Matt supports client objectives with expertise in cloud computing and cybersecurity. He collaborates closely with clients to translate complex technical information into actionable advice while staying updated on technology trends.
Questions
What IT services does Thatch offer?
Thatch provides managed IT services, cybersecurity, cloud solutions, VoIP, data cabling, disaster recovery, and compliance support for businesses of all sizes.
Does Thatch serve businesses outside Michigan?
Yes, Thatch serves clients nationwide, with a focus on Michigan and the East Coast, offering tailored IT solutions for multi-location operations.
How does Thatch handle emergency IT issues?
We provide same-day IT help and 24/7 support to resolve emergencies quickly, minimizing downtime and ensuring business continuity for critical systems.
What industries does Thatch specialize in?
Thatch serves healthcare, local government, professional services, manufacturing, retail, and professional associations with customized IT strategies.
Is Thatch compliant with industry regulations?
Yes, we help clients meet GDPR, HIPAA, PCI DSS, NIST, and SOC 2 compliance requirements using specialized software and proven methods.
Can Thatch support existing IT teams?
Yes, our co-managed IT services fill skill gaps and share responsibilities for complex projects while maintaining in-house control.
Reviews (7)
Art Garmon
Mar 06, 2022
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My wife's computer was hacked and compromised by an unscrupulous company. We contacted Thatch Computer Consulting and were extremely pleased with their fast, courteous, and first-rate service. We also very much appreciated how patient and understanding the tech person was in answering our questions and addressing our concerns. We would highly recommend this company to anyone else who has been hacked or having other problems with their computer.
Keith Evans
Feb 15, 2022
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Luc and his team came highly recommended to us and indeed they did a great job at getting our startup transitioned over the Google Workspace!
Tammi Portera
Sep 12, 2021
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Thatch is absolutely amazing! We use them at two of our commercial locations. They are quick, efficient, cost effective, and very professional. I couldn't speak more highly of this company! Thank you Thatch!
Melissa C.
Apr 25, 2019
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Was introduced to Kevin through our phone tech best decision we made to go with this company. The tech support is amazing, they always have helped us immediately. We have been using them for over seven years. The techs are very professional and extremely knowledgeable. Big SHOUT OUT TO TYLER! Stayed right by our side during our generator transition. You can not go wrong with Thatch, Love these guys. They are part of our family here at Northside Service Inc.
Crystal Wright
Feb 01, 2019
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Started working with Thatch Computer Consulting when we moved to the Lansing area and our IT from our old location had trouble servicing us at a distance. The Thatch team was great at familiarizing themselves with our needs and then explaining things to us in a way in which we could understand. As a software consulting firm, we have worked with quite a lot of IT firms and unlike many we have worked with, the Thatch team doesn't judge, they don't try to push unnecessary services, and when something is urgent, they do their very best to make our needs a priority. We have recommended Thatch Computer Consulting to other customers of ours and will continue to do so!
Mike H.
Jun 16, 2018
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Thatch Computer Consulting has a staff that have a vast amount of technology experience to draw from. Their crew is very personable, but more importantly they have the know how to resolve complex problems. They have been a great backup resource for our company. They would be an asset to any size company and yet care enough to the serve home users as well.
Douglas Snitgen
May 21, 2018
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We've been working with Thatch Computer Consulting as our virtual IT department for several years now and have been very happy with the service they provide. We have a designated primary support technician to contact for service requests (as well as a designated back-up if our primary is not available), which means they know us and understand our unique technology needs whenever we call. The team is very responsive and persistent in finding solutions and/or making no-nonsense recommendations. We operate a small business, but always feel like our service calls are top priority.