Business Details
Emergency
services
Your Trusted IT Partner in Tacoma
IS Techs is a dedicated provider of comprehensive IT services and computer support solutions for small to medium-sized businesses and home offices. With expertise in desktop helpdesk support, server and network administration, and advanced networking configurations, we deliver reliable technical assistance tailored to meet diverse business needs. Our team specializes in designing and deploying new networks using high-quality equipment from industry-leading vendors such as IBM, Cisco, Lenovo, HP, and Ubiquiti Networks. We prioritize building long-term relationships with clients by offering consistent, experienced support through remote and onsite services. Our capabilities extend to IT procurement, telecom solutions, and data cabling, ensuring businesses receive end-to-end technological support.Available within Western Washington 24 hours a day, we emphasize fast response times and dependable service to minimize operational disruptions. As a proud member of the Puyallup Sumner Chamber of Commerce, we are committed to fostering local business growth through our technical expertise. Our team brings decades of combined experience in network engineering, firewall configuration, and cloud-based solutions to deliver scalable and secure IT infrastructures. We guarantee transparent communication and customized recommendations to optimize clients' technological investments. Our dedication to excellence is reflected in our partnerships with major technology providers and our focus on client satisfaction.
Services
IT Services
Computer Support
Network Engineering
Server Administration
IT Procurement
Telecom Solutions
Data Cabling
Remote Support
Firewall Configuration
Cloud Services
Highlights and features
- We offer 24-hour availability with response times often under 2 hours.
- Our team partners with leading technology vendors like Cisco and IBM.
- We provide both remote and onsite IT support services.
- We specialize in network engineering and advanced firewall configurations.
- We are active members of the Puyallup Sumner Chamber of Commerce.
Services
IT Services
Our IT services encompass comprehensive technical support for businesses, including network management, cybersecurity solutions, and cloud infrastructure implementation. We specialize in optimizing IT operations through customized solutions that enhance productivity and data security. Our team delivers both proactive maintenance and reactive troubleshooting to minimize downtime.
Computer Support
We provide full-spectrum computer support covering hardware/software troubleshooting, antivirus protection, and system upgrades. Our helpdesk services ensure seamless device functionality for workstations, laptops, and mobile devices across Windows, macOS, and Linux platforms. Remote diagnostics and onsite repairs are available within our service areas.
Network Engineering
Our network engineering services include designing, deploying, and maintaining secure wired/wireless networks. We implement enterprise-grade firewalls, VPNs, and multi-node wireless systems tailored to business requirements. Upgrades to existing infrastructure and new network installations are supported with equipment from leading vendors.
Server Administration
We offer complete server administration for physical and virtual environments, including domain user management, data backup solutions, and email server configuration. Our services ensure 24/7 server availability with proactive monitoring and maintenance to prevent critical system failures.
IT Procurement
Our IT procurement service helps businesses acquire optimal technology solutions from trusted brands like Cisco, IBM, and HP. We provide equipment recommendations based on specific business needs, ensuring cost-effective purchases of servers, networking gear, and endpoint devices.
Questions
What IT services does IS Techs offer?
We provide network engineering, server administration, computer repair, IT procurement, telecom solutions, and 24-hour remote/onsite support for businesses in Western Washington.
How quickly can IS Techs respond to emergencies?
We guarantee availability within 24 hours, with typical response times under 2 hours for urgent IT issues in our service areas.
Which areas does IS Techs serve?
We serve Tacoma, Puyallup, Seattle, Auburn, Kent, Renton, and surrounding communities across Western Washington state.
What technology vendors does IS Techs work with?
We partner with IBM, Cisco, Lenovo, HP, Netgear, Symantec, Microsoft, and Ubiquiti Networks to provide reliable, feature-rich IT solutions.
Do you offer free IT consultations?
Yes, we provide a free 1-hour on-site evaluation for new clients to assess IT infrastructure and recommend customized solutions.
Reviews (1)
Ps Qe
Oct 26, 2015
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Worked with IS Techs LLC for many years and will continue to use their services! Definitely recommend for any IT needs!
