Business Details
50+ Years
experience
Your Trusted Office Technology Partner in Olympia
Founded in 1952, Capital Business Machines has been a family-owned and operated provider of office technology solutions in Western Washington. Our expertise spans the sale, service, and support of multifunction printers, copiers, wide-format plotters, phone systems, and managed IT services, tailored to meet the evolving needs of businesses, schools, and government agencies. With a team of certified technicians and a commitment to same-day response times, we prioritize personalized support, cost-effective solutions, and community engagement.Our partnerships with leading manufacturers like SHARP and KIP ensure access to cutting-edge technology, while our local warehouse and fleet of fully stocked service vehicles minimize downtime for clients. Recognized for over six decades of reliability, we serve Thurston, Pierce, Lewis, Cowlitz, and Mason counties, offering free print and phone cost analyses to optimize efficiency for our customers.
Services
Managed Print Services
IT Support
Copiers & Printers
Phone Systems
Mailing Equipment
Interactive Display Boards
Wide-Format Plotters
Document Scanners
Cybersecurity Solutions
Equipment Financing
Details
- Year established: 1952
Highlights and features
- We offer 65+ years of experience in office technology solutions.
- Our certified technicians provide same-day service and support.
- We conduct free print and phone cost analyses to reduce expenses.
- We maintain a local warehouse and fully stocked service vehicles.
- We prioritize personalized support tailored to your business needs.
What people say
Saved over $12,000 annually
Same-day response times
Great demo guy
Family-like service
Expert training provided
Services
Managed Print Services
Our Managed Print Services optimize office efficiency by monitoring and maintaining your printing infrastructure. We handle supplies, repairs, and cost analysis to reduce downtime and expenses. Clients benefit from predictable billing and streamlined workflows tailored to their specific needs.
IT Support
We provide comprehensive IT support, including cybersecurity, cloud solutions, and endpoint protection. Our team ensures your systems remain secure and operational with proactive monitoring and rapid response to issues, minimizing disruptions to your business.
Copiers & Printers
As a SHARP authorized dealer, we offer high-quality copiers and printers suited for businesses of all sizes. Our solutions include equipment selection, installation, and maintenance to ensure reliable performance and cost-effective document management.
Phone Systems
We design and implement modern phone systems with customizable features for hybrid work environments. Our solutions include cloud-based services, VoIP, and 24/7 support to enhance communication efficiency and scalability for growing businesses.
Mailing Equipment
Our mailing equipment, including folder-inserters and postage meters, streamlines mail processing. We partner with FORMAX to provide demonstrations and cost analyses, helping clients reduce labor time and postage expenses through in-house automation.
People
Derek Lowe
Co-Owner
Derek Lowe co-owns Capital Business Machines, bringing decades of industry experience to ensure clients receive top-tier office technology solutions and service.
Casey Lowe
Co-Owner
Casey Lowe co-owns Capital Business Machines, focusing on delivering innovative technology solutions and maintaining the company's legacy of excellence since 1952.
Stacey Hartman
Relationship Manager
Stacey Hartman connects clients with tailored office technology solutions, leveraging her expertise to address unique business needs and enhance operational efficiency.
Don Hartman
Relationship Manager
Don Hartman assists clients in selecting optimal office equipment and services, ensuring long-term satisfaction through personalized support and industry knowledge.
Kyle Self
Relationship Manager
Kyle Self specializes in providing businesses with advanced technology solutions, focusing on improving productivity and reducing costs through innovative office systems.
Questions
What office equipment and services do you offer?
We provide SHARP printers, copiers, wide-format plotters, phone systems, mailing equipment, and managed IT services for businesses, schools, and government agencies.
Do you serve businesses outside Olympia?
Yes, we serve Thurston, Pierce, Lewis, Cowlitz, and Mason counties in Washington State with local support and rapid response times.
How can you help reduce office technology costs?
We offer free print and phone cost analyses to identify savings opportunities and recommend solutions tailored to your business's usage patterns.
What sets your service apart from competitors?
Our certified technicians provide same-day service, local warehouse support, and personalized solutions backed by 65+ years of industry experience.
Do you offer financing options for equipment?
Yes, we provide financing solutions to help businesses acquire necessary technology with flexible payment plans tailored to their budget.
How do you support educational institutions?
We supply interactive display boards, document scanners, and customized IT solutions for schools, along with training and rapid technical support.
Reviews (5)
Heather S.
Jan 07, 2022
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CBM just installed a new cloud based VoIP phone system for my small business. They have been so nice and knowledgeable to work with. They are very responsive to our calls and came up with a phone system that has been very reliable for our company. I highly recommend them.
Joseph Wachtman
Apr 29, 2021
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I worked there, and the focus on customer service was really incredible. The company culture behind closed doors matched the quality of service advertised, if not exceeded.
Office Manager
Feb 22, 2021
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They are the best! So responsive and helpful! I highly recommend them! We have had a service agreement with them for the past 7 years and I can honestly say that they are consistently responsive and helpful!
Kai F.
Oct 14, 2019
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They've been excellent in helping set up our business with the proper printers. We have used them for a few years and are extremely satisfied. Their staff is very friendly and helpful.
Jae A.
Mar 18, 2016
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Left messages for the service department and never received a call back. I have found another company to work with.
