MacMedia

Business Details

27 Years

experience

Your Trusted IT Services & Apple Solutions Provider

MacMedia has served the Arizona Valley for over 23 years as the largest independent authorized Apple service and sales provider in the state. Founded in 1999 to address affordable Apple repair needs, we expanded to offer comprehensive technology solutions including certified refurbished equipment, smart home automation, and on-site professional services. With three retail locations and a team of Apple-certified technicians, we serve individual consumers and businesses from Fortune 100 companies to small enterprises.

Our expertise spans computer repairs, data recovery, network installations, and smart home integrations with brands like Nest, Ring, and Rachio. We maintain no-contract policies for services and offer same-day iPhone repairs at select locations. Our growth reflects a commitment to technical excellence, evidenced by partnerships with organizations like Fender Musical Instruments and Barrett-Jackson Auctions.

Services

iPhone Repair Computer Service Smart Home Automation Data Recovery Network Installation Refurbished Equipment Home Security Systems Computer Optimization Device Financing On-Site Support

Details

Year established: 1999

Highlights and features

23 years serving Arizona technology needs since 1999
Apple's largest independent warranty authorized service provider in Arizona
No-contract required for monitoring services
Same-day iPhone repairs available at select locations
Certified technicians serving Fortune 100 companies and small businesses

Associations and certifications

Apple

What people say

Prompt VIP treatment Top-notch staff Excellent customer service Quality service Technical expertise

Website

Update Listing

Services

iPhone Screen Repair

We specialize in iPhone screen replacements using premium parts for all models from iPhone 6s onward. Our certified technicians complete repairs the same day when devices are brought in by 1pm Monday-Friday. Services include front/back glass replacement and battery changes at both Scottsdale and Peoria locations.

Smart Home Automation

Our Z-Wave and Zigbee specialists install complete smart home systems integrating security cameras, thermostats, irrigation controllers, and doorbells. Solutions reduce energy costs by up to 15% while providing remote monitoring through smartphone apps. We offer consultations for custom automation plans in Scottsdale and surrounding areas.

Computer Repair

Certified technicians handle hardware/software troubleshooting, malware removal, and component upgrades for Apple and PC devices. No appointments needed for in-store consultations with same-day service available. On-site business support includes network installations and server maintenance across the Valley.

Data Recovery

Our proprietary hardware/software solution achieves 85% success rates in recovering data from failed drives. Services include file extraction from non-spinning HDDs, corrupted SSDs, and unrecognized storage devices. We offer diagnostics and recovery without requiring cleanroom procedures in most cases.

Consumer Financing

Synchrony Financial credit options available for in-store purchases with terms from 6-24 months. Qualified customers can save 25% on equipment leases and trade-in older devices for credit toward new purchases. Financing covers Apple products, refurbished equipment, and smart home installations.

Questions

Do you offer same-day iPhone repairs?

Yes, we complete iPhone screen repairs the same day when devices are brought in by 1pm Monday-Friday at select locations.

Are you an Apple authorized service provider?

Yes, we are Apple's largest independent warranty authorized service provider in Arizona with certified technicians.

Do you service business clients?

Yes, we serve businesses from small offices to Fortune 100 companies with network installations, device management, and on-site support.

Can you recover data from failed hard drives?

Our proprietary solution successfully recovers data in 85% of cases without requiring expensive cleanroom procedures for most drives.

Do you offer financing options?

Yes, we provide Synchrony Financial credit plans with 6-24 month terms and lease options for technology purchases.

What smart home systems do you support?

We install and integrate Nest, Ring, Rachio, and Brilliant systems for security, irrigation, and home automation solutions.

Videos

Reviews (5)

Write a Review

Victoria P.

Apr 26, 2022 Report

I've visited this store pre-Covid, and got great service. Today, my Macbook finally needed hospice care, little hope of recovery. Sam and nice his long-haired colleague were more than helpful about the new M1's, but also patiently offered me every reasonable alternative in refurbished machines or trying to drag more life out of my battered 2015 Pro. While struggling to comprehend how much I'd need to spend to get the latest Macbook, my son offered me an old Macbook Air to tide me over, but his drive wasn't big enough to hold my data, so Sam just took my drive out of my Macbook Pro carcass and transplanted it into my borrowed Air. Voila, quickest fix, so reasonable, so helpful.

When I gather my pennies for the upgrade, for sure going to buy from these guys. Plus they were nice to my dog. And, no shaming me for the grime I seem to accumulate on and in the poor thing. One of those really good human to human experiences and technical common sense too.

Patrick L.

Apr 16, 2022 Report

I've always received great service from the crew at MacMedia in Scottsdale. Great communication and turnaround time on my most recent service. Definitely recommended if you need someone to take a look at your Mac.

Sam D.

Mar 02, 2022 Report

Very professional and did my repair in one day. I appreciate you guys for being on time and straight forward with me. My max has never run better!

David Estrella

Jan 27, 2022 Report

MacMedia Ian and Jacob were awesome thank you both for the work done on my iPhone X battery replacement. Time was great and phone is working great again thank you both

Virginia S.

Jan 25, 2022 Report

Modern attractive store with plenty of close by parking. Knowledgeable staff-polite, patient, friendly. Better and easier than Apple store Genius Bar.