Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Winona, MN
Founded in 2001, Itechra has evolved from humble beginnings in a family garage to a trusted IT services provider serving Minnesota and Wisconsin businesses. Our team of expert professionals combines technical expertise with a personable approach, delivering proactive IT management, cybersecurity solutions, and strategic technology planning. We prioritize client relationships over profit, offering transparent pricing and 24/7 support to ensure minimal downtime. With over 96% 'great' ratings, our commitment to client satisfaction is evident through personalized service, regular technology alignment visits, and a 5-year sustainability budgeting approach.Our strategic roadmap methodology ensures technology investments align with business priorities while maintaining compliance with industry standards. We serve diverse industries including manufacturing, legal, construction, and small to mid-size businesses, providing scalable solutions that grow with our clients' needs.
Services
Managed IT Services
Cybersecurity
IT Projects
Cloud Computing
Custom Software Development
Network Monitoring
Data Backup
Disaster Recovery
Vendor Management
vCIO Consulting
Details
- Year established: 2001
Highlights and features
- Proactive IT management prevents problems before they occur
- 24/7 help desk support with remote and onsite capabilities
- Custom cybersecurity solutions with threat monitoring and incident response
- Transparent billing with no hidden fees or unexpected charges
- Strategic technology alignment with 5-year sustainability budgeting
What people say
Professionalism
Quality
Responsiveness
Value
Effective solutions
Services
Managed IT Services
Our comprehensive managed IT services provide 24/7 monitoring, proactive maintenance, and strategic technology planning. We handle routine tasks like software updates, security patches, and system upgrades while ensuring optimal network performance. Our flat-rate pricing includes help desk support, vendor management, and disaster recovery solutions.
Cybersecurity
We offer complete cybersecurity protection including risk assessments, threat monitoring, and incident response. Our services feature advanced firewalls, intrusion detection systems, and employee training programs. We implement end-to-end encryption and regular security audits to protect against evolving digital threats.
IT Projects
From cloud migrations to infrastructure upgrades, our IT project management covers all technology implementations. We handle server virtualization, workstation deployments, and network redesigns with minimal business disruption. Our team provides strategic planning and execution for technology transitions and business continuity projects.
Data Backup
Our backup and disaster recovery solutions protect against data loss from cyberattacks, hardware failures, or natural disasters. We implement automated backup systems with multiple storage locations and rapid recovery protocols to minimize business downtime during emergencies.
vCIO Consulting
Our virtual CIO services provide strategic technology planning aligned with business goals. We develop 5-year technology roadmaps, conduct infrastructure assessments, and implement sustainability budgets. Our consultants help businesses optimize IT investments and prepare for future technology needs.
People
Ben Adank
President & CEO
Leading Itechra's strategic direction since 2004, Ben brings over 20 years of IT leadership experience. He focuses on delivering client-centric technology solutions while maintaining the company's founding values of integrity and service.
Nicki Adank
Vice President, People & Experience
Nicki oversees organizational culture and client experience, ensuring Itechra maintains its commitment to exceptional service. With extensive HR and operations experience, she drives team development and client satisfaction initiatives.
Alex Murphy
Director of Business Development
Alex leads business growth initiatives with 15+ years in technology sales. He connects businesses with tailored IT solutions while maintaining focus on long-term client relationships and strategic partnerships.
Dylan Adank
Director of Service Delivery & vCIO
Dylan manages service delivery operations and strategic technology consulting. With technical expertise and business acumen, he ensures clients receive optimal IT solutions aligned with their organizational goals.
Tiana Gerdes
Director of Finance and Business Operations
Tiana oversees financial operations and business strategy implementation. Her 12 years in finance leadership roles ensure operational efficiency while maintaining transparent billing practices for clients.
Questions
What IT services does Itechra offer?
We provide managed IT services, cybersecurity solutions, cloud computing, custom software development, network monitoring, data backup, disaster recovery, and strategic IT consulting.
Which industries do you serve?
We support manufacturing, legal, construction, wholesale, professional services, and small to mid-size businesses across Minnesota and Wisconsin.
Do you offer 24/7 emergency IT support?
Yes, our team provides 24/7 help desk support with both remote assistance and onsite emergency services when needed.
How do you handle cybersecurity threats?
We implement proactive threat monitoring, risk assessments, incident response plans, and employee security training to protect your business.
What makes Itechra different from other IT providers?
We combine proactive management, transparent billing, strategic technology alignment, and personalized service with 20+ years of industry experience.
Can you help with IT projects and migrations?
Yes, we manage cloud migrations, infrastructure upgrades, workstation/server replacements, and custom IT projects with minimal business disruption.
Reviews (4)
Kathy Rollinger
May 29, 2021
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Our printers were down and in January that's a big problem. Itechra was able to get us going again quickly so we could get back to work. Dylan was very knowledgeable and did a great job! Thank you
Laurie Marsh
Mar 10, 2021
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Itechra works remotely and onsite and are fast and efficient at helping us with our technological needs. Staff is always prompt in replying to our emails for help and at solving our issues. Great company!
Nancy Callanan
Nov 29, 2020
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The Itechra team is always very professional in responding to questions about our website. I appreciate their efforts to resolve issues in a timely manner. Thank you, Itechra for being there for us.
Gene Seichter Jr
Nov 08, 2020
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They are always ready to assist and are communicative throughout the entire process of whatever projects we have going. The staff is personable and very easy to work with. The project managers are detail orientated and the account reps are very much on top of the needs of the business.
