Business Details
Emergency
services
Your Virtual IT Department in Hammond, LA
RAM Computer Services has been delivering comprehensive IT support across Tangipahoa, Livingston, St. Tammany, and surrounding parishes for over 15 years. Our team prioritizes exceptional customer service, combining technical expertise with approachable communication to minimize business disruptions. As a locally owned enterprise under Ron Taylor's leadership, we offer both storefront convenience in Downtown Hammond and enterprise-grade solutions tailored for small businesses. Our service portfolio includes virtual IT departments, remote support, cybersecurity measures, data backup systems, and vendor management. With proven experience supporting organizations like the City Court of Hammond and Jani-King Gulf Coast, we emphasize proactive maintenance and rapid response times.Our commitment extends beyond technical solutions to include community involvement through Rotary Club participation and Chamber of Commerce contributions. The physical location at 216 S.W. Railroad Ave. provides easy access for drop-off repairs while maintaining robust support for distributed office networks. We differentiate ourselves through personalized service that transforms IT challenges into seamless operations, ensuring clients can focus on core business activities without technological hindrances.
Services
Virtual IT Department
Remote Support
Anti-Virus Protection
Remote File Backup
Local Image Backups
Monitor & Alert Systems
Vendor Management
Email Management
Remote Access Solutions
Highlights and features
- We offer 15+ years of local IT expertise
- Our team provides enterprise-level solutions for small businesses
- 24/7 emergency support available
- Locally owned with community leadership involvement
- Proven track record with municipal and corporate clients
What people say
Excellent customer service
Quick to respond
Great customer service
Highly recommend
Amazing guys
Services
Virtual IT Department
Our Virtual IT Department provides comprehensive technology management for small businesses. This service includes system monitoring, security maintenance, and proactive problem resolution. Clients receive enterprise-level support without maintaining an in-house IT team, reducing costs while maintaining operational efficiency.
Remote Support
Unlimited remote support resolves technical issues through immediate remote access. Our technicians address problems via call, email, or text, typically resolving most issues during initial contact. This service minimizes downtime while maintaining secure access to business systems.
Remote File Backup
Secure cloud backup solutions protect critical business data with encrypted offsite storage. We maintain 10 previous file versions accessible from any internet connection. This ensures business continuity through rapid data recovery during system failures or accidental deletions.
Local Image Backups
Local server imaging enables complete system restoration within one hour of hardware failure. Using loaner servers when needed, we maintain business operations during primary system repairs. This service protects against total data loss from catastrophic hardware failures.
Anti-Virus Protection
Enterprise-grade anti-virus solutions protect networked computers from malware threats. We provide licensed software installation and maintenance across all client devices. This proactive security measure prevents system compromises that could disrupt business operations.
People
Ron Taylor
Owner
Ron Taylor owns and operates RAM Computer Services, leveraging 15+ years of IT experience. Active in local business leadership as former Hammond Chamber of Commerce board member and Rotary Club president, he emphasizes community-focused service delivery.
Questions
What IT services do you offer for small businesses?
We provide virtual IT departments, remote support, cybersecurity, data backup solutions, email management, and vendor coordination tailored for small business needs.
Do you provide emergency IT support after hours?
Yes, we offer emergency after-hours support at 985-687-3418 for urgent technology issues requiring immediate attention.
Which areas do you service?
We serve Hammond, Baton Rouge, Covington, Mandeville, and surrounding Louisiana parishes including Tangipahoa, Livingston, and St. Tammany.
How does your remote IT support work?
Our technicians connect to your systems remotely for immediate troubleshooting via call, email, or text, resolving most issues during initial contact without onsite visits.
What sets you apart from other IT providers?
We combine enterprise-level expertise with personalized service, maintaining 15+ years of local experience and proven reliability through long-term municipal and corporate partnerships.
Videos
Reviews (6)
Philip Danos
Jun 05, 2022
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Now that RAM has a VOIP department, they are a one stop shop for all of your business's networking needs. Rumor has it they have one of the best VOIP Technicians in the area.
Vanessa McClain
Oct 10, 2021
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Ram Computer Service always provide provides excellent services. They are a local provider that you can count on.
Cameron Cason
Oct 22, 2020
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RAM Computer Services has served us well for several years now. When we have an issue they are always very quick to resolve it.
Jason R.
Oct 14, 2020
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Do not use this company for ANY IT or repair services. Brought in an older laptop to backup and update the operating system (very easy). I am not sure what they did other than overcharge me which I disputed. I cannot use my laptop as the operating system does not work after the "upgrade." Do not expect an itemized invoice of services for your computer or laptop either. Completely unprofessional. I now have unusable laptop. Consumer beware.
Debra Menasco
Aug 25, 2020
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I have been looking for a new laptop for some time. It is so very overwhelming with all the different types and brands available. Ron listened to what I was looking for and made a couple of recommendations that were perfect for me. Thanks Ron for all your help!
Jay G.
Apr 21, 2020
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Brought in computer that had stopped working. I assumed it was not worth fixing beIng older anyway. Mainly just wanted photos recovered. They kept my computer two days, then called and said the data can't be recovered. I picked up the computer and gave it to a friend, who isn't a professional, but dabbles in technology. He recovered my data. Said it was no issue at all getting the photos. This is literally your job and you couldn't do it, but an average joe can?
