Business Details
19 Years
experience
Your Trusted IT Partner for Cloud Backup & Remote Support
Founded in 2007, Hazelwood PC has established itself as a trusted technology resource for both residential and commercial clients across the tri-state area. Our expertise spans data security, cloud storage solutions, remote IT support, and comprehensive system management. With 17 years of dedicated service, we prioritize personalized solutions tailored to individual client needs, from secure cloud backup systems to enterprise-level security protocols.Our team specializes in proactive monitoring, virus detection, and hardware warranties, ensuring clients receive reliable, forward-thinking technology solutions. We maintain a commitment to transparency, technical excellence, and community-focused service, reflected in our 24/7 customer responsiveness and locally-based operations.
Services
Cloud Backup
Remote Support
Data Security
On-Site Backup
Networking
Wireless Solutions
Computer Repair
Security Monitoring
Details
- Year established: 2007
Highlights and features
- We have 17 years of experience in local IT solutions.
- Our cloud backups use bank-level encryption and off-site redundancy.
- We offer proactive system monitoring to prevent IT failures.
- All desktop systems include a 2-year hardware warranty.
- Our remote support minimizes downtime with instant virus detection.
Associations and certifications
- HIPAA
Services
Cloud Backup
Our cloud backup solutions provide automated, encrypted storage for critical files and databases. Using off-site redundancy, we ensure business continuity during disasters while maintaining HIPAA compliance. Clients receive monitored backups with customizable schedules.
Remote Support
Remote monitoring and maintenance services detect system issues before they disrupt operations. With real-time virus alerts and scheduled updates, we minimize downtime while offering priority support through our ticketing system.
Data Security
Enterprise-grade security solutions protect against malware and unauthorized access. Our encrypted connections and suppression protocols safeguard sensitive information while ensuring regulatory compliance for businesses handling confidential data.
On-Site Backup
Physical backup systems offer immediate access to critical directories or entire computer systems. This hybrid solution combines rapid local recovery with remote monitoring for comprehensive data protection strategies.
Networking
Custom networking solutions optimize connectivity for businesses and homes. We implement secure, scalable infrastructures tailored to client requirements, including wireless solutions for small enterprises and residential environments.
Questions
What cloud backup security measures do you use?
We employ bank-grade encryption and HIPAA-compliant protocols to protect data during transfer and storage.
Do you offer 24/7 remote IT support?
While we don't provide 24/7 services, we offer priority ticketing and scheduled maintenance to minimize disruptions.
Can you help with home WiFi network setup?
Yes, we provide customized wireless solutions for residential and small business environments.
What hardware warranties are included?
All desktop systems come with a 2-year hardware warranty covering manufacturer defects.
How does your remote monitoring prevent system failures?
Our RMM software detects potential issues before they cause downtime, allowing proactive maintenance.
Do you provide data recovery services?
Yes, we offer recovery solutions with success rates depending on the nature of data loss or hardware damage.
Reviews (2)
Terry Enright
May 17, 2021
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They've always treated me well. Both professional and friendly. Now if only Uncle Sam could treat me the same. LOL
Lorraine DeSouza
Apr 01, 2021
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Critical: Professionalism, Quality, Responsiveness After being advised by DOR that we submit an amended return they refused to respond to our request. We sent numerous emails and left a few phone messages. Our calls were neither accepted nor returned. We had to pay someone else to file the amendment.
