Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Martins Ferry
We are a trusted IT services provider dedicated to solving technology challenges for small and medium-sized businesses. Since 2001, we have specialized in proactive IT management, offering 24/7 technical support, security solutions, and strategic technology consulting. Our team of certified experts delivers remote monitoring, cloud integration, and business continuity planning to ensure uninterrupted operations.With a focus on long-term partnerships, we prioritize client education through security awareness training and customized technology roadmaps. Our risk-free trial and free network assessment demonstrate our commitment to transparency and client satisfaction. Headquartered in Martins Ferry, Ohio, we serve businesses across the Upper Ohio Valley with reliable, future-proof IT solutions.
Services
Managed Service Plan
24/7 Service Desk
Security Awareness Training
Business Continuity Program
Private Cloud Solutions
Email Migration Services
Vulnerability Assessments
Remote Monitoring
Technology Consulting
DNS Filtering
Details
- Year established: 2001
Highlights and features
- We offer 24/7 technical support with guaranteed response times
- Our proactive maintenance prevents 90% of potential IT issues
- Certified experts with 20+ years of combined industry experience
- Customized security awareness training programs for businesses
- Risk-free 3-month trial with no long-term contracts
What people say
24/7 service desk
Proactive maintenance
Security improvements
Productivity increases
Expert technicians
Services
Managed Service Plan
Our Managed Service Plan provides comprehensive IT maintenance through continuous monitoring and preventive care. This solution includes 24/7 system oversight, automatic updates, and priority technical support. Businesses benefit from reduced downtime, predictable costs, and access to expert IT guidance. The service covers hardware maintenance, software updates, and security protocol enforcement across all networked devices.
Security Awareness Training
This training program educates employees about cybersecurity threats and safe digital practices. Through interactive modules and simulated phishing exercises, staff learn to identify and prevent cyber attacks. The curriculum covers password security, email safety, and data protection protocols. Regular updates ensure compliance with evolving security standards and industry regulations.
Private Cloud Solutions
Our private cloud services deliver secure, scalable computing resources through off-site data centers. This solution offers improved system performance, automatic backups, and remote accessibility. Businesses gain enterprise-grade infrastructure without upfront hardware costs. The service includes cloud migration, configuration management, and 24/7 technical support for cloud-based operations.
Business Continuity Program
This program ensures operational continuity during technology failures or natural disasters. We create customized recovery plans with regular system backups and failover protocols. The service includes risk assessments, contingency planning, and periodic testing of recovery procedures. Businesses maintain critical operations through redundant systems and rapid data restoration capabilities.
Vulnerability Assessments
Our vulnerability assessments identify security weaknesses through comprehensive network scans and penetration testing. The service includes detailed reporting of identified risks and prioritized remediation recommendations. Regular assessments help maintain compliance with security standards and prevent potential data breaches. Findings are presented with actionable solutions for immediate implementation.
People
Josh Gasber
Founder
Josh Gasber founded Digital Data Communications in 2001 after recognizing local businesses' IT needs. With extensive technical expertise, he built the company's foundation through personalized service and proactive problem-solving. His community connections and technical background established the company's reputation for reliable IT solutions.
Wes Monk
Operations Director
Wes Monk joined the team in 2007, bringing enterprise IT experience to small business operations. He oversees daily technical operations and service delivery. His background in corporate IT environments enhanced the company's service standards and implementation processes, ensuring enterprise-level quality for all clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including 24/7 technical support, cloud solutions, cybersecurity training, and business continuity planning tailored for small to mid-sized businesses.
Do you offer free network assessments?
Yes, we provide complimentary network assessments to identify technical vulnerabilities and recommend customized solutions for your business infrastructure.
How do you handle cybersecurity threats?
We implement multi-layered security through awareness training, vulnerability assessments, and proactive monitoring to prevent and mitigate cyber threats.
What service areas do you cover?
We primarily serve businesses in the Upper Ohio Valley region including Martins Ferry, Ohio and surrounding areas.
Can you help with cloud migration?
Yes, our private cloud solutions include complete migration services, configuration management, and ongoing support for seamless cloud integration.
Do you offer trial periods for your services?
We provide a risk-free 3-month trial with no long-term contracts, allowing businesses to experience our services before committing.
