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14 Years
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Emergency
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Your Trusted IT Department in Albuquerque
Critical Networking has been providing reliable IT solutions since 2012, serving as the dedicated IT department for small and medium-sized businesses across New Mexico. Our team of certified professionals delivers comprehensive managed services, including 24/7 technical support, cloud infrastructure management, and cybersecurity solutions tailored to meet the unique needs of each client. With over two decades of combined experience in the technology sector, we specialize in reducing operational downtime through proactive monitoring, rapid response protocols, and customized disaster recovery planning. Our commitment to transparency is demonstrated through month-to-month service agreements without restrictive contracts, allowing clients to experience our expertise without long-term obligations. We maintain strategic partnerships with industry leaders like Microsoft and Dell to ensure our clients receive cutting-edge technology solutions.

Our Albuquerque-based team combines local responsiveness with enterprise-level capabilities, offering both on-site and remote support to businesses in construction, healthcare, legal, and education sectors. Through continuous innovation and client-focused service delivery, we help organizations optimize their technology investments while maintaining robust security postures. Our proven track record includes implementing hybrid cloud environments and mitigating cybersecurity threats for businesses of all sizes. With a focus on measurable outcomes, we help clients reduce IT-related productivity losses and improve overall operational efficiency. Our approach combines technical excellence with personalized service, ensuring each client receives strategic technology guidance aligned with their business objectives.
Services
Managed IT Services Cloud Solutions Disaster Recovery Cybersecurity Technical Support
Details
  • Year established: 2012
Highlights and features
  • We have over 20 years of combined experience in IT services.
  • Our month-to-month agreements offer complete flexibility.
  • We provide 24/7 emergency IT support and rapid response.
  • Our team holds certifications in leading technology platforms.
  • We specialize in hybrid cloud environments and cybersecurity.
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring and maintenance of your technology infrastructure. We proactively identify potential issues before they cause downtime, ensuring your business operations remain uninterrupted. Our services include network optimization, software updates, and security patch management tailored to your specific business requirements.
Cloud Solutions
We design and implement customized cloud infrastructure solutions that enhance business continuity and scalability. Our cloud migration services ensure seamless transition of your data and applications while maintaining strict security protocols. We support hybrid cloud environments that combine on-premises infrastructure with cloud-based resources for optimal performance and cost efficiency.
Disaster Recovery
Our disaster recovery solutions protect your critical business data through automated backup systems and rapid recovery protocols. We implement redundant storage architectures and conduct regular recovery drills to ensure business continuity in case of system failures or cyberattacks. Our monitoring services maintain backup integrity 24/7.
Cybersecurity
We provide proactive cybersecurity protection through threat detection systems and rapid incident response protocols. Our security solutions include network vulnerability assessments, endpoint protection, and employee training programs to mitigate phishing and other cyber threats. We maintain compliance with industry-specific security standards for regulated sectors.
Technical Support
Our responsive technical support team offers immediate assistance for hardware, software, and network issues. We provide both remote and on-site support with rapid dispatch for critical system failures. Our tiered support structure ensures quick resolution of common issues while complex problems are escalated to senior engineers for specialized attention.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including network monitoring, cloud solutions, cybersecurity, and 24/7 technical support tailored for small and medium-sized businesses.
Do you offer emergency IT support outside regular hours?
Yes, our team provides 24/7 emergency IT support with rapid response for critical system failures and urgent technical issues.
How do you handle data backup and disaster recovery?
We implement automated backup systems with redundant storage and rapid recovery protocols, including regular testing to ensure data integrity and business continuity.
Can you help with cloud migration and management?
Yes, we design customized cloud solutions, handle migration processes, and provide ongoing management of hybrid cloud environments for optimal performance.
What security measures do you implement for client businesses?
We deploy proactive cybersecurity solutions including threat detection systems, network vulnerability assessments, endpoint protection, and employee cybersecurity training programs.
Are your service contracts flexible?
All our managed IT services operate on month-to-month agreements without long-term commitments, allowing flexibility while maintaining service quality.
Reviews (3)
Universal Water
Jan 21, 2019 Report
These guys are the best! We have multiple offices and issues that need immediate attention on a daily basis. Critical Networking goes above and beyond every time. Would recommend Critical Networking to any company in need of a reliable, pleasant, on their game, IT company.
San Man
May 10, 2017 Report
JP and Jason are doing an excellent job with the local business. Just got a chance to meet all the awesome crew and everyone seems to enjoy what they do for the community.
Jen Pecasting
Jan 12, 2015 Report
Critical Networking has helped me many times over the last several years and I've always been impressed the scope of their knowledge and ability to make to make my problems go away. : Thank you Jason and JP!