Business Details
50+ Years
experience
Your Trusted Internet and Phone Service Provider in Western Montana
Blackfoot Communications has been a trusted provider of home internet and phone services in Western Montana and Eastern Idaho since 1954. Our dedicated broadband speeds ensure reliable connectivity for browsing, streaming, gaming, and remote work, with tailored plans to suit diverse household needs. We offer advanced features like Tech Connect for peak performance, Connected Family for online safety, and Simple & Secure solutions to protect your digital life. Our state-of-the-art equipment includes remote support, firmware updates, and inside wiring repair, ensuring seamless service.With transparent pricing, flexible payment options, and 24/7 technical support, we prioritize customer satisfaction. Our team understands the unique connectivity challenges of rural communities, delivering personalized solutions that empower homes and businesses. We continuously invest in network upgrades, including a multi-million-dollar fiber optics project, to future-proof our services. Customer testimonials highlight improved productivity, faster downloads, and dependable support, reinforcing our commitment to quality and community-focused service.
Services
Home Internet
Phone Plans
Fiber Network Upgrades
Technical Support
Smart Home App
Broadband Labels
Details
- Year established: 1954
Highlights and features
- We offer 24/7 technical support for all services.
- Our fiber network upgrades ensure future-proof connectivity.
- We provide transparent pricing with no hidden fees.
- Our team understands local market needs in Montana and Idaho.
- We include equipment replacement coverage and firmware updates.
What people say
Faster service
No hiccups
Smooth online experience
Improved productivity
Dependable connectivity
Services
Home Internet
Our home internet plans deliver dedicated broadband speeds for seamless browsing, streaming, gaming, and remote work. Choose from Social Broadband (15Mbps), Stream Broadband (25Mbps), or Connected Home Broadband (40Mbps) to suit your household's needs. Each plan includes state-of-the-art equipment, firmware updates, and remote support for uninterrupted connectivity.
Phone Plans
Flexible phone plans offer unlimited local or long-distance calling with premium features like voicemail, call waiting, and caller ID. Premium Voice ($33/mo) includes Unified Voicemail Plus and Calling Features Bundle, while Basic Voice ($25/mo) provides essential local calling with optional add-ons for enhanced functionality.
Fiber Network Upgrades
Blackfoot is replacing aging copper infrastructure with fiber optics to ensure long-term high-speed broadband and voice services. This multi-year project guarantees improved connectivity for rural communities, matching the quality available in larger cities through advanced fiber technology.
Technical Support
24/7 technical support assists with network troubleshooting, equipment setup, and service inquiries. Services include live chat, phone support, and online resources like the Smart Home App, Tech Tips blog, and step-by-step video guides for router and modem configuration.
Smart Home App
The Blackfoot Connect app enables WiFi management, parental controls, and device monitoring. Available on iOS and Android, it allows users to set passcodes, update app versions, and manage network profiles for enhanced security and convenience.
Questions
What internet plans do you offer?
We offer Social Broadband (15Mbps, $63/mo), Stream Broadband (25Mbps, $83/mo), and Connected Home Broadband (40Mbps, $98/mo) with transparent pricing and included equipment.
Do you provide technical support?
Yes, we offer 24/7 technical support via phone, live chat, and online resources including troubleshooting guides and video tutorials for equipment setup.
Can I bundle internet and phone services?
Yes, bundling internet and phone services provides cost savings. Premium Voice plans require bundling with internet for unlimited long-distance calling.
Are there data caps on your internet plans?
Our broadband plans do not specify data caps, focusing on speed tiers to accommodate different usage patterns from casual browsing to smart home connectivity.
How do I check my internet speed?
Visit our website to check your internet speed directly, or use third-party platforms like Speedtest.net to verify performance against your plan's advertised speeds.
Do you offer fiber optic internet?
Yes, we are upgrading our network to fiber optics, ensuring long-term high-speed broadband availability across Western Montana and Eastern Idaho.
Videos
Reviews (4)
Ethan McRae
Sep 17, 2021
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We had the best experience with Damon! If you're looking for the best support and a reliable network and don't want to waste your time- this is the place for you.
Michael Rydalch
Feb 26, 2021
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I have purchased Blackfoot Communication's DSL service for a few years now and the service has been below average. I purchased the 40Mbps x 5Mbps service. Several times a year I have to call support as they rate limit me back to 5Mbps x 2Mbps. I also have a 25Mbps x 3Mbps wireless ISP service and it has been more reliable than Blackfoot's DSL service. To say the least it is frustrating.
Steve T.
Jun 26, 2017
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As an update to the 5/28/17 review in which a Blackfoot tech told us the modem was bad we later found that the house was not wired properly. So much for the Blackfoot tech.
James K.
Jun 19, 2015
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This company was good when they were Cutthroat but now that Blackfoot owns them not so much. We used them for years and then when we wanted more bandwidth they said that they could not provide what we needed but would not let us out of our contract. Look elsewhere for fast reliable business internet that doesn't stick you in a multi year contract and then not help you when you need more service.
