Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive IT Solutions
Since 2004, Ntiva has been a proactive IT partner dedicated to helping businesses navigate technology challenges. Our mission centers on empowering organizations through strategic IT solutions, including managed services, cybersecurity, and digital transformation. With over 700 experts available 24/7/365, we specialize in maintaining IT infrastructure, protecting data, and aligning technology with business objectives.Our nationwide presence combines technical expertise with localized service, offering tailored solutions for industries ranging from government contractors to healthcare providers. Backed by certifications and a track record of managing 80,000+ endpoints, we prioritize responsiveness, strategic vision, and client satisfaction to ensure businesses remain secure, productive, and competitive.
Services
Managed IT Services
Cybersecurity
Cloud Solutions
Digital Transformation
IT Consulting
Server Administration
Network Monitoring
Disaster Recovery
Employee Onboarding
Details
- Year established: 2004
Highlights and features
- We offer 24/7 access to 400+ certified IT experts with 15-minute response times for critical issues.
- Our team maintains 97% client satisfaction through proactive system management and first-touch resolution rates.
- We provide industry-specific cybersecurity solutions compliant with HIPAA, NIST, and CMMC standards.
- Our dedicated onboarding team ensures seamless employee technology integration within hours.
- We combine strategic IT consulting with AI-powered solutions for digital transformation.
What people say
24/7 support
Proactive system management
Quick response time
Expert cybersecurity
Seamless cloud transition
Services
Managed IT Services
Our managed IT services provide continuous monitoring, maintenance, and optimization of business technology infrastructure. With 24/7 access to 400+ certified technicians, we ensure system uptime, rapid issue resolution, and strategic technology alignment. Clients benefit from reduced operational risks and dedicated support tailored to their industry-specific needs.
Cybersecurity Services
Advanced cybersecurity solutions include 24/7 threat monitoring, risk assessments, and incident remediation by dedicated security experts. We implement multi-factor authentication, phishing prevention, and dark web monitoring to protect sensitive data while ensuring compliance with industry regulations like HIPAA and NIST standards.
Digital Transformation
Our digital transformation services streamline operations through custom application development, data integration, and cloud migration strategies. By analyzing business processes and implementing AI-powered solutions, we help organizations modernize legacy systems and improve operational efficiency across multiple locations.
Cloud Solutions
Managed cloud services offer secure infrastructure, data storage, and application hosting with 97% client satisfaction rates. We implement hybrid cloud environments, ensure compliance with regulatory requirements, and provide seamless migration from traditional systems to scalable cloud-based platforms.
IT Consulting
Strategic IT consulting aligns technology investments with business growth objectives through comprehensive assessments and roadmap planning. Our consultants specialize in digital transformation, cybersecurity frameworks, and technology integration for organizations transitioning from legacy systems to modern infrastructure.
People
Steven Freidkin
Chief Executive Officer
Steven leads Ntiva's strategic vision, leveraging 20+ years of IT industry experience to drive growth and innovation while maintaining client-centric service delivery.
Jim Wilson
President
Jim oversees daily operations and business development, focusing on expanding Ntiva's nationwide presence and strengthening partnerships with enterprise clients.
Mark Gilbreth
Chief Financial Officer
Mark manages financial strategy and corporate governance, ensuring sustainable growth through responsible resource allocation and fiscal oversight.
Steve Banke
Chief Technology Officer
Steve directs technology innovation, developing advanced cybersecurity solutions and IT infrastructure strategies that maintain Ntiva's competitive edge.
Tom Tighe
Chief Revenue Officer
Tom leads sales strategy and client acquisition, focusing on expanding Ntiva's market share while maintaining high client satisfaction standards.
Questions
What IT services does Ntiva specialize in?
We provide managed IT services, cybersecurity solutions, cloud hosting, digital transformation, and strategic IT consulting for businesses nationwide.
How quickly does Ntiva respond to IT issues?
Critical issues receive immediate attention with 15-minute response times, while standard requests are addressed within 4 hours by our 24/7 support team.
Does Ntiva offer industry-specific IT solutions?
Yes, we tailor services for government contractors, healthcare providers, financial institutions, and other sectors with compliance requirements like HIPAA and NIST.
How does Ntiva handle cybersecurity threats?
Our dedicated security team provides 24/7 monitoring, risk assessments, and incident remediation using advanced threat detection technologies and compliance frameworks.
Can Ntiva support business digital transformation?
We offer comprehensive digital transformation services including process automation, cloud migration, and AI-powered solutions to modernize legacy systems.
What locations does Ntiva serve?
We provide nationwide IT support with local offices in Virginia, Illinois, Texas, Louisiana, and 8 other states across the US.
Reviews (4)
Kolby Hopkins
Jan 25, 2022
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DO NOT come here I REPEAT your best off going somewhere else even though his prices are cheap you get what you pay for and I was not satisfied at all I came to him a total of 3 times about the same issue. He put the cheapest screen and rushes the installation. After a week of use I dropped it on carpet, there was no cracks or nothing but my phone went entirely black and he said he couldn't do nothing anything about and that I would have to pay full price again
Edougy
Mar 13, 2016
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Very clean store! They are very patient with you. And are honest if they can fix your phone or not. I've been giving them my business for about 2 years and honestly don't have any complaints. They give good deals on all merchandise!
Hercules Chawli
Jun 25, 2014
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Really good workers very friendly i got my iphone 4 fixed there they i a really good job great prices Also they give a 1 year warranty on chargers with receipt.they have new owners then before i like the new owner much better they know what they are doing i will be back
Jon Cosby
Oct 23, 2012
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DO NOT COME HERE! I went to add money to my wireless account, and funds were never added, then when I went back, the store was closed and there was nothing to reach them with, not even a working number
