Business Details
32 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Cybersecurity
At PCA Technology Solutions, we are committed to delivering exceptional IT expertise and managed services tailored to meet the unique needs of our clients. Established in 1994 and rebranded in 2018, our team has decades of cumulative experience in managed IT services, cybersecurity, and technology consulting. We adhere to the Golden Rule, ensuring every recommendation aligns with our clients' best interests while fostering long-term trust. Our proven technology roadmap has earned us recognition as the #1 Managed Security Services Provider (MSSP) in Arkansas and a top 250 MSSP globally. We combine proactive network monitoring, customized cybersecurity solutions, and 24/7 support to minimize downtime and maximize security.Our team of certified professionals is dedicated to continuous learning, ensuring we stay ahead of evolving threats and technological advancements. By prioritizing transparency, accountability, and teamwork, we provide businesses with reliable, scalable solutions that drive growth and operational efficiency. Whether through virtual CIO services, VoIP systems, or disaster recovery planning, we partner with clients to transform their IT infrastructure into a strategic asset.
Services
Managed IT Services
Cybersecurity
Co-Managed IT
Technology Coaching
VoIP Solutions
Disaster Recovery
IT Assurance
Network Infrastructure
Professional Services
Security Awareness Training
Details
- Year established: 1994
Highlights and features
- We provide 24/7 proactive network monitoring and managed IT services.
- Our multi-layered approach ensures robust cybersecurity with regular vulnerability assessments.
- Award-winning recognition as Arkansas' #1 MSSP and a global top 250 provider.
- We follow the Golden Rule, prioritizing client-centric recommendations over upselling.
- Our team combines over 25 years of IT experience with continuous technical training.
Associations and certifications
- MSSP Alerts Top 250 MSSPs
What people say
Knowledgeable staff
Responsive
Great customer service
Impressive expertise
Dependable support
Services
Managed IT Services
Our proactive IT management ensures your systems operate seamlessly. We monitor networks 24/7, implement updates, and resolve issues before they disrupt operations. With predictable costs and rapid response times, businesses gain reliability and scalability for long-term growth.
Cybersecurity
Our multi-layered cybersecurity approach combines threat detection, encryption, and staff training. Regular audits identify vulnerabilities while endpoint protection safeguards devices. This comprehensive strategy minimizes breach risks and maintains compliance for Arkansas businesses and beyond.
Technology Coaching
Virtual CIO services provide strategic technology roadmaps aligned with business goals. We help leaders make informed decisions about infrastructure investments, software adoption, and digital transformation initiatives while ensuring budget efficiency and future-readiness.
VoIP Solutions
Modernize communication with scalable VoIP systems that reduce costs and add features. Our experts assess infrastructure needs, implement cloud-based phone systems, and ensure seamless integration with existing technology environments for improved productivity.
Disaster Recovery
We develop customized plans to protect data and minimize downtime during crises. Services include backup systems, ransomware recovery strategies, and post-disaster analysis to strengthen future resilience across Arkansas and surrounding regions.
Questions
What IT services does PCA offer?
We provide managed IT services, cybersecurity, VoIP solutions, technology coaching, disaster recovery, and network infrastructure support for Arkansas businesses.
How does PCA ensure cybersecurity?
Our multi-layered approach includes threat detection, regular audits, encryption, staff training, and 24/7 endpoint protection to prevent breaches.
Do you offer 24/7 support?
Yes, our team provides 24/7 network monitoring, emergency response, and help desk support for critical IT issues.
What areas do you serve?
We serve all of Arkansas and surrounding states with both on-site and remote IT services.
How can PCA help small businesses?
We offer scalable solutions that combine enterprise-level security with cost-effective pricing tailored to small business budgets.
What sets PCA apart from competitors?
Our Golden Rule approach prioritizes client needs over upselling, proven by 25+ years of service and recognition as Arkansas' #1 MSSP.
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Reviews (6)
Chris Mann
Jun 04, 2022
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PCA helped us through what could have been the worst nightmare for a CPA firm. Our server had a hardware issue that made it impossible for us to access our tax software and client data on Saturday afternoon before the Monday April 18, 2022 tax deadline. PCA tech support came to my office Saturday evening and identified the problem and assured me they would do everything they could to help us get back working as soon as possible. Saturday night, PCA had a replacement server in our office and began the process of moving our data from our almost completely dead server. PCA tech support was in constant touch with me throughout Saturday night and Sunday, which was Easter by the way, and notified me as soon as the data was restored.
My office was back up and working at 100% by Sunday night. The fact that we only lost about 24 hours for a major hardware problem over a holiday weekend is amazing. PCA went above and beyond and helped us provide the services to our clients that allowed us to meet our tax deadline.
My office was back up and working at 100% by Sunday night. The fact that we only lost about 24 hours for a major hardware problem over a holiday weekend is amazing. PCA went above and beyond and helped us provide the services to our clients that allowed us to meet our tax deadline.
Shelley Lewis
May 15, 2021
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The company I work for recently switched to PCA and we are very impressed with their service. Right after the switch they worked hard to correct several issues our old tech company caused. They even remoted into my computer to install needed updates. Plus everyone that works there is super friendly and compassionate. Great company!
Joetta Copeland
May 03, 2021
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Everyone went above and beyond to get our remote access issues fixed with short notice due to the weather. We don't usually have very many people working from home and it took most of the day to configure home computers and find a fix for our licenses issue but they got it done and kept us in the loop the whole time Thanks to everyone!
Tabitha Childers
Apr 11, 2021
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The PCA team put in numerous hours to ensure that we had the connectivity needed to keep our clinic open, patients cared for and employees working during the inclement weather event. Excellent communication about all steps and needs in the process. We could not have flexed to 100% remote care without them!
Brent Hill
Jan 24, 2021
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5 stars to Ted and staff. I want to give a 5 stars rating to Stephen Butler who worked around my schedule to make sure everything was running right.
Kirk Babb
Nov 06, 2020
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Great people, knowledgeable and easy to speak with whenever we have an issue. Just a few days into 2021 and they have already solved multiple issues for us!
