Business Details
22 Years
experience
Emergency
services
Premium Managed IT Services & Support
Since 2004, Northriver IT has been dedicated to helping businesses grow through reliable technology solutions. Our team acts as an extension of your organization, providing premium managed IT services and personalized support tailored to your unique needs. Guided by core values of Empower, Ownership, Agility, Quality, and Respect, we focus on bridging the gap between people and technology. Our 5-phase service approachAssess, Design, Install, Optimize, and Manageensures comprehensive technology lifecycle management. We specialize in cybersecurity, cloud migration, network infrastructure, and collaboration tools, with expertise serving construction, legal, education, and government sectors.Our proactive monitoring and 24/7 support guarantee system reliability, while our flexible service models adapt to evolving business requirements. Headquartered in Bismarck, ND, with an Alaska office, we combine local knowledge with national standards. Our team's deep industry experience enables customized solutions that maximize IT investments. We measure success through client outcomes, not just technical performance. By staying ahead of emerging threats and technological advancements, we position clients to thrive in a digital landscape.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
Network Infrastructure
Collaboration Tools
Hardware-as-a-Service
IT Consultation
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in managed IT services since 2004
- Our 5-phase service approach ensures comprehensive technology lifecycle management
- 24/7 cybersecurity monitoring protects against emerging threats
- Customized solutions for construction, legal, education, and government sectors
- Flexible service models adapt to evolving business requirements
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and proactive maintenance of your technology infrastructure. With 24/7 support and system optimization, we ensure maximum uptime and performance. Our customized service level agreements adapt to evolving business needs while maintaining strict security protocols.
Cybersecurity Solutions
24/7 threat monitoring and advanced protection strategies defend against emerging cyber threats. We implement multi-layered security frameworks including endpoint protection, access controls, and regular vulnerability assessments to safeguard sensitive data across all business operations.
Cloud Migration
Seamless transition from on-premises infrastructure to secure cloud environments. Our experts handle complete cloud strategy development, data migration, and ongoing optimization to ensure scalable solutions that improve operational agility and reduce infrastructure costs.
Network Infrastructure
Custom network architecture planning and implementation for reliable connectivity. We design scalable solutions incorporating hardware, software, and security protocols to create robust foundations that support business growth and evolving technology requirements.
Collaboration Tools
Integrated communication platforms combining voice, messaging, and file sharing capabilities. Our solutions enable seamless collaboration across locations while maintaining enterprise-grade security and compliance standards for modern workplace environments.
People
Chaz Hager
President
Chaz Hager leads Northriver IT's strategic direction, emphasizing core values of Empower, Ownership, and Quality. With extensive IT industry experience, he focuses on creating client-centric solutions that drive business growth through technology innovation and service excellence.
Questions
What industries do you specialize in?
We specialize in IT services for construction, legal, K-12 education, and government sectors, with tailored solutions addressing each industry's unique technology requirements and compliance standards.
Do you offer 24/7 support?
Yes, our cybersecurity monitoring and technical support operate 24/7/365 to ensure continuous protection and immediate response to any network or system issues affecting business operations.
How are service plans customized?
We create personalized service combinations through our 5-phase approach, assessing current infrastructure and designing flexible managed service packages that adapt to evolving business needs and technology advancements.
What locations do you serve?
We provide IT services nationwide with primary offices in Bismarck, ND and Juneau, AK. Our remote support capabilities enable effective service delivery to organizations across all 50 states.
How do you handle emergency situations?
Our emergency services team responds immediately to critical IT issues through priority ticketing and rapid deployment of technical resources to minimize business disruption and restore system functionality.
Reviews (3)
Digital Team
Oct 26, 2019
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Chaz and his team are passionate about networks and security and it shows with their work. Great group to work with!
Ian Palmer
Apr 02, 2019
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I have worked with Chaz and his team for many years. They have done a fantastic job at designing solutions, advocating for their customers and managing (often difficult) projects. Great group of folks to work with!
Warford Orthodontics
Oct 20, 2018
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I've partnered with Northriver IT for many years. They perform at a different level of excellence than I've ever experienced in the past. I was referred to them by a friend who said that they are "The Wolf" of IT, and I agree. They are driven to be over-prepared with security and performance, knowing about potential problems before I experience them. These days, that's an investment that truly is the "ounce of prevention that's worth a pound of cure". Can an IT experience be considered "artisan"? They'll prove to you that it can be.