Business Details
36 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Solutions
Since 1990, Velocity Network has been a trusted provider of comprehensive IT solutions, delivering enterprise-level services tailored to meet the evolving needs of businesses in Erie, Pennsylvania, and nationwide. Our expertise spans managed IT services, cybersecurity, fiber internet, and unified communications, supported by a team of seasoned professionals committed to operational excellence. With over three decades of experience, we have developed best practices and seamless workflows to ensure business continuity, infrastructure protection, and enhanced productivity for our clients.Our 24/7 Help Desk, proactive network monitoring, and data backup systems provide peace of mind, while our cybersecurity offeringsincluding intrusion detection, antivirus, and employee trainingsafeguard critical assets. As a locally owned and operated provider, we pride ourselves on personalized service, innovative solutions, and a relentless focus on aligning technology with our clients' strategic goals.
Services
IT Services
Business Continuity
Cloud Hosted Services
Cybersecurity
Desktop and User Care
Web Filtering
Firewall
Business VoIP
Business Fiber
Managed IT Services
Details
- Year established: 1990
Highlights and features
- We offer 24/7 Help Desk support for uninterrupted operations.
- Our cybersecurity solutions include intrusion detection and employee training.
- We provide flat-rate IT budgeting for predictable expenses.
- We specialize in locally owned fiber optic infrastructure.
- Our team has over 30 years of experience in IT services.
Services
Cybersecurity
Our cybersecurity services protect businesses from threats through intrusion detection systems, antivirus solutions, and employee training. We implement advanced protocols to secure networks and ensure compliance with industry standards. Our proactive approach minimizes risks and safeguards sensitive data.
Business VoIP
Velocity Network offers carrier-grade VoIP solutions with unlimited calling, advanced features, and 24/7 support. Our services include hosted PBX, SIP trunking, and toll-free options tailored to enhance communication efficiency for businesses of all sizes.
Fiber Internet
Our fiber internet provides ultra-fast speeds up to 10 Gbps with no data caps. Backed by 24/7 monitoring and local support, it ensures reliable connectivity for businesses requiring high-bandwidth applications and scalable infrastructure.
Managed IT Services
We deliver proactive IT management with network monitoring, data backup, and infrastructure protection. Our services reduce downtime, optimize performance, and align technology with business objectives through expert support and strategic planning.
Web Filtering
Our web filtering solutions enhance network security by blocking malicious content and enforcing acceptable use policies. Customizable controls help businesses manage internet access, improve productivity, and protect against online threats.
Questions
What IT services does Velocity Network offer?
We provide managed IT services, cybersecurity, cloud hosting, VoIP, and fiber internet tailored to business needs.
How does your cybersecurity protect businesses?
We use intrusion detection, antivirus, firewalls, and employee training to secure networks and data.
Do you offer 24/7 support?
Yes, our Help Desk and network monitoring operate 24/7 for uninterrupted service.
What areas do you serve?
We serve Erie, PA, and businesses nationwide with IT and fiber internet solutions.
Can I keep my existing phone number with VoIP?
Yes, we allow number portability for seamless transition to our VoIP services.
What speeds are available for fiber internet?
Our fiber offers speeds from 150 Mbps to 10 Gbps, scalable to business needs.
Reviews (7)
Tony Shirey
Jan 12, 2022
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It has been over 11 years working with Velocity Network. These guys are the best. Everybody that I talk to at Velocity Net is willing to help and solve any problems that I have.
Keith Gillette
Feb 03, 2021
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We have been consistently impressed with the product, service and support from Velocity Network. They not only have the most reliable business fiber connection in Erie, but the local sales and support is beyond awesome. Like, a local tech on the phone on the *2nd ring* kind of awesome. It always amazes me the difference in the quality of customer service we receive when dealing with Velocity vs other service providers.
For example, one evening well after business hours we were performing some maintenance and had our Velocity Voice connection disconnected (on purpose) for about 1 hour. Within 30 minutes, I got a call on my cell phone from a local Velocity technician who *knew my name*, just checking in to make sure everything was ok. Do you think Verizon or Spectrum is going to do that? Not a chance.
For example, one evening well after business hours we were performing some maintenance and had our Velocity Voice connection disconnected (on purpose) for about 1 hour. Within 30 minutes, I got a call on my cell phone from a local Velocity technician who *knew my name*, just checking in to make sure everything was ok. Do you think Verizon or Spectrum is going to do that? Not a chance.
Michelle Koman
Mar 04, 2020
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We've been loyal customers for over 20 years. Great prices, awesome technical assistance, and we are very happy with the email and website hosting we get from Velocity.
Tim Britton
Dec 29, 2019
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I will try and keep this brief, however there is so much to cover. My company recently upgraded 2 PCs in a critical department. As with any migration, there were some growing pains that were expertly navigated by field technicians Jeff Heisler & Holden. Throughout the process of dealing with antiquated third party firmware and hardware, Mr. Heisler was forced to make no less than half a dozen calls to one of our software providers.
These calls were met with varying degrees of know how and/or competency on the software providers end of the line. Jeff was able to keep his cool and get us operational. There were a couple calls to that software company that I would not have been able to handle, thank god Jeff was. I hope that this review makes it to Mr. Adam Wagner and Mr. Brad Wiertell as these gentlemen, Jeff & Holden, are an absolute asset to Velocity and their compensation should reflect that. Thank you guys for everything!
These calls were met with varying degrees of know how and/or competency on the software providers end of the line. Jeff was able to keep his cool and get us operational. There were a couple calls to that software company that I would not have been able to handle, thank god Jeff was. I hope that this review makes it to Mr. Adam Wagner and Mr. Brad Wiertell as these gentlemen, Jeff & Holden, are an absolute asset to Velocity and their compensation should reflect that. Thank you guys for everything!
Christopher Marchand
Nov 09, 2019
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They don't offer their services to the majority of Erie. If you want their service YOU have to go out and get people in your area to sign up. Do they give your a perk or a discount for doing what should be their work? Nope.
Adam Haynes
May 11, 2019
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I currently use velocity internet and phone service for my business. The internet is great however the phone service goes out frequently. Velocity usually gets it fixed within a couple of hours, however I am in a food service business and when the phones go out we can't take any orders. So if the phones are out for 2 hours that's two hours worth of orders we don't get.
Ron Rieger
Jul 15, 2018
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The phone service is in need of some major help. I can't call forward, and i keep hearing excuses from Julie, I can redial unless I dial 1-then the area code. One time she told me that on there end it was just a check box that they clicked on and that I should be fine. It's been 2.5 weeks still nothing.
