Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Appleton, WI
Since 1979, EDCi has been dedicated to delivering innovative IT solutions that empower businesses to achieve technological excellence. With 45 years of experience, our team of 75+ engineers and solutions architects provides tailored services including managed IT, cybersecurity, Microsoft solutions, and healthcare IT integration. We prioritize adaptability and client-specific needs, maintaining a 90% customer retention rate through continuous improvement and award-winning innovations.Our commitment to 24/7 support ensures clients receive uninterrupted service, while our expertise in data governance, cloud strategies, and contact center optimization positions us as a trusted partner for organizations seeking digital transformation. Recognized for bridging technology gaps, we combine industry certifications with hands-on experience to deliver measurable ROI and long-term partnerships grounded in trust and reliability.
Services
IT Consulting
Managed Services
Cybersecurity
Microsoft Solutions
Data Governance
Cloud Migration
Healthcare IT
Contact Center Integration
M&A Support
EHRConnect
Details
- Year established: 1979
Highlights and features
- 45+ years of experience in tailored IT solutions
- 75+ certified engineers and solutions architects
- 90% customer retention through proven results
- Award-winning healthcare IT integration expertise
- 24/7 monitoring and emergency support available
Services
Managed IT Services
Our 24/7 managed IT services provide comprehensive monitoring, proactive maintenance, and rapid incident resolution for multi-vendor environments. Utilizing advanced RMM tools, we ensure system uptime through automated patching, real-time alerting, and detailed analytics. Clients benefit from reduced downtime costs and access to expert engineers who perform root cause analysis and strategic optimization for long-term infrastructure reliability.
Healthcare IT Solutions
Specialized healthcare IT services include EHRConnect integration, contact center optimization, and HIPAA-compliant data governance. Our solutions streamline patient engagement through real-time EHR data integration, conversational AI, and intelligent call routing. With decade-long experience in healthcare technology, we improve patient outcomes by reducing wait times, automating care gap alerts, and enhancing referral workflows while maintaining strict privacy standards.
Microsoft Solutions
We deliver end-to-end Microsoft ecosystem solutions including M365 governance, Power Platform implementation, and cloud migration. Our certified experts optimize licensing structures, implement data governance frameworks using Microsoft Purview, and develop custom automation workflows. Services include tenant-to-tenant migrations, security policy alignment, and strategic planning to maximize ROI on Microsoft investments while ensuring compliance and operational efficiency.
Cybersecurity Services
Our cybersecurity services protect organizations through comprehensive risk assessments, identity management, and threat mitigation strategies. We implement advanced security frameworks, conduct vulnerability audits, and provide continuous monitoring to safeguard sensitive data. Solutions include IAM integration, network security hardening, and compliance management to protect against evolving cyber threats while maintaining business continuity.
Data Governance
We establish robust data governance frameworks that ensure compliance, security, and efficient data utilization. Services include data classification, policy development, residency management, and Microsoft Purview integration. Our approach optimizes data accessibility while maintaining regulatory compliance, enabling organizations to transform raw data into actionable business intelligence through structured governance and advanced analytics capabilities.
People
Julie Rohloff
Digital Transformation Consultant
Julie Rohloff specializes in healthcare IT transformation, focusing on workflow optimization and patient experience enhancement through technology integration. With expertise in EDCi's Continuous Improvement model, she helps organizations streamline referral processes, automate care gap management, and implement EHR-connected solutions that improve both operational efficiency and patient outcomes.
Questions
What IT services does EDCi specialize in?
EDCi specializes in managed IT services, cybersecurity, Microsoft solutions, healthcare IT integration, data governance, and cloud migration strategies tailored to enterprise needs.
How does EDCi support healthcare organizations?
We provide EHRConnect integration, contact center optimization, and workflow automation solutions that improve patient engagement while maintaining HIPAA compliance and operational efficiency.
Do you offer 24/7 IT support?
Yes, our 24/7 monitoring and support services ensure continuous system availability with rapid incident resolution and proactive maintenance for critical IT infrastructure.
What Microsoft solutions do you implement?
We deliver M365 governance, Power Platform automation, tenant-to-tenant migrations, and customized Microsoft ecosystem integrations to optimize business operations and collaboration.
How do you handle data security and compliance?
We implement comprehensive cybersecurity frameworks, conduct risk assessments, and establish governance policies to ensure data protection and regulatory compliance across all client environments.
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Reviews (1)
Harold Edberg
Dec 13, 2013
Report
The professionals who work at this firm are the type of people you can only hope to have as your colleagues, peers, managers, employees, etc. These folks exude a level of dedication and attention to details well above and beyond your highest expectations and they set the bar VERY high. They may not be huge but they get the job done efficiently, expertly and with a collaborative effort that others would be smart to emulate.
