Business Details
24 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Utah
Founded in 2002, we have dedicated ourselves to relieving the daily stresses of technology through exceptional service and support. Our mission centers on providing proactive care, backup and disaster recovery, security, and technical support tailored to Utah businesses. With over two decades of experience, we prioritize building services around protection and advancement for our clients' businesses. Our team combines expertise with a commitment to making technology an asset rather than a hindrance. We ensure seamless operations by actively preventing issues, safeguarding data, and offering responsive support.Our approach emphasizes personalized care, with Technical Account Managers who understand each client's unique needs. By maintaining cutting-edge technology and a white-glove service philosophy, we deliver managed IT services that keep businesses secure and running smoothly. Our clients benefit from direct access to technicians, proactive onsite visits, and a partnership focused on long-term success. This dedication to excellence has earned us the trust of hundreds of clients across diverse industries throughout Utah.
Services
Managed IT Services
Cybersecurity
Remote IT Support
Onsite IT Support
Managed Microsoft 365
Details
- Year established: 2002
Highlights and features
- We offer over 20 years of experience in managed IT services for Utah businesses
- Our proactive approach prevents IT issues before they disrupt operations
- We provide personalized care from Technical Account Managers who understand your business
- We guarantee 24/7 responsive support for critical IT needs
- Our white-glove service includes direct technician access and proactive onsite visits
What people say
Quick to respond
Super-fast response times
Always there to help
Professional and personable
Go above and beyond
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We proactively address potential issues before they impact operations, ensuring smooth day-to-day functionality. Our team handles everything from network security to software updates, allowing you to focus on core business activities while we maintain your IT environment.
Cybersecurity
We offer robust cybersecurity solutions that protect against evolving digital threats through 24/7 monitoring and advanced threat detection. Our services include vulnerability assessments, firewall management, and employee training to create multiple layers of defense. These measures help prevent data breaches and minimize downtime from cyber attacks.
Remote IT Support
Our remote IT support delivers immediate technical assistance without requiring onsite visits. Through secure remote access, we resolve issues quickly while minimizing business disruption. This service includes after-hours support and direct access to experienced technicians who understand your specific technology environment.
Onsite IT Support
For hands-on needs, our local technicians provide prompt onsite support for hardware installations and complex system repairs. We perform regular equipment checks and maintenance to ensure optimal performance. Our team becomes familiar with your specific infrastructure to deliver efficient, personalized service during each visit.
Data Backup & Recovery
We implement comprehensive data protection strategies with hourly backups and rapid recovery capabilities. Our systems safeguard against data loss from hardware failures, cyber attacks, or natural disasters. In case of an incident, we restore operations quickly to minimize business disruption and protect critical information.
People
Steve Telford
Co-Founder
Co-founded Equinox in 2002 with a vision to transform IT support into a five-star service experience. Brings extensive technology expertise and a customer-first philosophy to every client relationship. Focuses on aligning IT strategy with business growth objectives.
Norm Chambers
Co-Founder
Co-founded Equinox with Steve Telford, emphasizing exceptional service and technical excellence. Prioritizes building long-term client partnerships through proactive technology management. Ensures the team maintains cutting-edge expertise in evolving IT solutions.
Questions
What IT services do you offer for Utah businesses?
We provide managed IT services, cybersecurity solutions, remote and onsite support, data backup/recovery, and Microsoft 365 management tailored to Utah businesses.
Do you offer 24/7 IT support?
Yes, we provide 24/7 monitoring and after-hours support for critical IT issues affecting your business operations.
How do you handle cybersecurity threats?
We implement layered security with 24/7 monitoring, vulnerability scanning, employee training, and advanced threat prevention measures.
Can you support both onsite and remote teams?
We offer comprehensive support for hybrid environments with both remote assistance and onsite technician visits as needed.
What industries do you serve in Utah?
We work with diverse industries including healthcare, finance, education, manufacturing, and professional services across Utah.
How quickly can you respond to IT issues?
Our team typically responds within minutes and resolves most issues promptly through remote access or immediate onsite visits.
Reviews (6)
Kenzie Church
Jun 13, 2019
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I have worked with a company for just over a year, that uses Equinox IT Services and my experience has been AWESOME! They make life so much easier and are always so helpful. Tyson, our account manager, even helped us on Easter Sunday, when our servers crashed. I feel so lucky to be able to work with them!
Josh Nowell
May 23, 2019
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This company has been terrific for IT and Technical support. Timely, responsive, and are willing to help on short notice. Matt Mills is incredible and very knowledgeable with regards to the technical support. The customer support has been excellent and I would recommend them to any major tech/engineering/company out there!
Brett Jones
Apr 29, 2019
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Our company uses equinox for IT stuff. I called and was immediately helped, my issue I've been struggling with for weeks was solved in minutes! very efficient and knowledgeable crew. Brad helped me and I couldn't be more satisfied.
Linda Hansen
Feb 22, 2019
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Excellent customer service with very knowledgeable employees specifically Matt Mills. He is always able to assist on short notice and resolve the issue(s) in a timely manner. But, it is not just about how quickly or knowledgeable he is but about his customer interaction ethics. He is friendly and knows how to treat people!
Utah Dads
Jan 26, 2019
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This company REALLY cares about their customers! I love calling and hearing a friendly familiar voice on the other end. The employees are so helpful and personable.
Tayler Williams
Dec 31, 2018
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Equinox is an amazing IT company to work with. They are very personable and easy to work with. They're always available when needed and fix any issues in a timely manner. Our office loves working with them because we know they are reliable and get the job done. I highly recommend using Equinox IT for all IT services.
