Business Details
22 Years
experience
Your Trusted Partner for IT Solutions in Wichita
Founded in 2004 by Alex Harb, Ribbit Computers has established itself as a trusted local provider of computer repair and retail services in Wichita, Kansas. Our commitment to delivering tailored technological solutions has led us to expand our presence across three locations in West Wichita, Northeast Wichita, and Derby. We specialize in addressing hardware and software issues for PCs, smartphones, tablets, and gaming consoles, while also offering on-site and remote support to accommodate clients' schedules.Our team of experienced technicians prioritizes transparency, ensuring customers receive clear diagnostics and cost-effective repair options. By combining technical expertise with personalized service, we aim to be the go-to resource for both individual and business clients seeking reliable IT solutions. Over the years, we've earned recognition for our proficiency in gaming system repairs and custom PC builds, further solidifying our reputation as a community-focused technology partner.
Services
Computer Repair
Phone Repair
Gaming Console Repair
On-Site Services
Remote Support
Data Backups
System Optimization
Details
- Year established: 2004
Highlights and features
- We offer same-day repairs for common device issues.
- Our technicians provide on-site services at client locations.
- We maintain three convenient locations across Wichita and Derby.
- We specialize in gaming system repairs and custom builds.
- Our team includes certified technicians with 20+ years combined experience.
What people say
Polite and responsive
Experts at what they do
Affordable, quick same day service
Good people to work with
Helpful, informative, and calm
Services
Computer Repair
We diagnose and repair hardware/software issues for desktops and laptops, including operating system reinstalls, virus removal, and component replacements. Our technicians handle both Windows and Mac systems with same-day service options. Backed by 20+ years of combined experience, we provide clear diagnostics and cost-effective solutions for residential and business clients.
On-Site Services
Our professionals travel to client locations for immediate technical support, eliminating the need for device transport. Available for homes and businesses, this service includes hardware troubleshooting, network setup, and software installations. Scheduling through our website ensures prompt assistance while maintaining our high service standards across Wichita and Derby areas.
Remote Support
Using secure Splashtop technology, we provide instant remote assistance for software issues, virus removal, and system optimization. This service requires only an internet connection and offers real-time collaboration through our proprietary support platform. Ideal for businesses needing immediate resolution without technician travel time.
Phone Repair
We specialize in screen replacements and internal component repairs for smartphones, with same-day service availability. Our technicians maintain inventory of common replacement parts while offering detailed explanations of repair processes. Warranty coverage applies to all replacement components, with transparent pricing communicated before service initiation.
Custom Gaming PCs
Our custom PC builds feature tailored specifications for gaming performance, including the Bullfrog model with RX 7600XT graphics and DDR5 memory. We offer multiple configuration tiers while maintaining compatibility testing for long-term reliability. Each system includes Windows 11 Pro installation and comes with post-purchase technical support.
People
Alex Harb
Founder
Established Ribbit Computers in 2004 after identifying local demand for specialized IT repair services. Under his leadership, the company expanded to three locations while maintaining focus on personalized customer service and technical excellence in computer repair solutions.
Questions
What locations do you serve?
We operate three locations in West Wichita, Northeast Wichita, and Derby, Kansas.
What are your business hours?
Open Monday-Saturday 10am-7pm, closed Sundays.
Do you offer remote support options?
Yes, we provide secure remote assistance via Splashtop for software issues.
What repair turnaround times should I expect?
Quick fixes complete same-day; complex repairs typically take 72 hours.
Can you repair gaming consoles?
Yes, we specialize in console repairs including soldering and hardware replacement.
Do you sell new computer hardware?
We offer custom gaming PCs and refurbished systems for sale in addition to repair services.
Reviews (6)
Felix Dobosz
May 12, 2022
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I went to Ribbit Computers because of a PC hardware issue. Joseph was friendly, knowledgeable and very helpful. He showed alot patience and answered all my questions to resolve my issues. Thank you Joseph at Ribbit. 5 stars!
Gloria N.
May 06, 2022
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I had a security virus that over took my computer and could not get out of. I called Ribbit and they said bring my laptop in and if they can fix it it would be $60.00. I said ok and brought it in. He said it was a simple fix and charged me nothing. Very unexpected but very appreciated.
Long Line
Sep 27, 2021
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Aizik helped me with my MacBook Pro that I had screws I believed were stripped beyond repair. He swiftly solved the problem free of charge. I cannot recommend Ribbit enough!
Kirk Haney
Sep 18, 2021
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Though the mouse that I purchased originally did not work I took it back and got a second mouse of the same kind, which also did not work with my computer. But I received excellent service and no questions asked return on the first mouse, and I left the second mouse at the store. I did not want to deal with it anymore.
Kimberly Voth
Jun 26, 2021
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They get 1 star for being more knowledgeable about computers than me. Downsides: 1) They do not sell any NEW (comes in the original box) computers, only refurbished. I did not find this out until I had to replace the computer they ran diagnostics on. 2) While they were up front about the cost of diagnostics and backing up/transferring data, they were NOT up front about the length of time to back up the data and transfer to a new computer.
After calling to check on the back up, they said it would take 3 days. After calling to see how long the transfer would take, they said 3 days. This means I must be without a computer for a week. Not good in the middle of a pandemic, when so many people are working from home via the internet and their computer. 3) This type of service is not convenient for people who live and work 45-60 minutes away and have to make 3-4 trips to Wichita in a week and a half just to have a working computer. Especially, in the midst of extra-cold, extra-snowy weather. Bottom line: I will go elsewhere next time I have computer issues.
After calling to check on the back up, they said it would take 3 days. After calling to see how long the transfer would take, they said 3 days. This means I must be without a computer for a week. Not good in the middle of a pandemic, when so many people are working from home via the internet and their computer. 3) This type of service is not convenient for people who live and work 45-60 minutes away and have to make 3-4 trips to Wichita in a week and a half just to have a working computer. Especially, in the midst of extra-cold, extra-snowy weather. Bottom line: I will go elsewhere next time I have computer issues.
Esam S.
Jun 02, 2021
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I'd bought a great refurbished laptop some years ago from Ribbit. Still going great with a few tweaks here and there. Took it to them yesterday because a MS Windows update was not functioning. The two gentlemen diagnosed the issue, spent about 15 minutes doing so, and showed me a fix that I could do at home.which worked. They wouldn't accept any payment for the time spent since "we just showed you how to do it". Have always been impressed with their professionalism and honesty and they don't disappoint. My next laptop is coming from.you got it. Ribbit!
