Business Details
19 Years
experience
Emergency
services
Your Trusted IT Partner in Cincinnati
Founded in 2007 by Rod Johnson and Matthew Buechler, Midwest PROTECH has provided comprehensive computer and networking services to small businesses and residential clients across the Greater Cincinnati area. Our mission focuses on delivering the best customer support experience in the IT industry, emphasizing integrity, honesty, and value. With expertise in managed services, cybersecurity, data backup, and hardware solutions, we prioritize 24/7 system monitoring, ransomware-proof backups, and enterprise-grade infrastructure tailored for small businesses.Recognized by BBB, Google, and Angie's List, our client-centric approach ensures transparent communication, no hidden fees, and customized solutions without mandatory long-term contracts. Our team's deep local market knowledge and 36+ step proprietary optimization process guarantee reliable, future-ready IT support for evolving business needs.
Services
IT Support
Data Backup
Security Cameras
Virus Removal
VoIP Services
Computer Optimization
Wireless Networking
Hardware Sales
Cybersecurity
Infrastructure Cabling
Details
- Year established: 2007
Highlights and features
- 24/7 human-monitored cybersecurity with SOC services included in plans
- No mandatory long-term contracts for any IT services or products
- 36+ step proprietary computer optimization process with hardware validation
- Locally owned since 2007 with BBB accreditation and top review ratings
- Enterprise-grade solutions priced for small businesses and individuals
What people say
24/7 monitoring
Ransomware protection
Quick response times
No long-term contracts
Expert technicians
Services
IT Support
Our comprehensive IT support covers managed services and pay-as-you-go solutions for businesses of all sizes. We provide system maintenance, network optimization, and 24/7 monitoring to minimize downtime. Our technicians handle everything from workstation support to complex infrastructure management, ensuring reliable technology operations for Cincinnati businesses.
Data Backup
We implement enterprise-grade backup solutions with Datto BCDR and Unitrends technologies. Our services include automated offsite backups every two hours, HIPAA-compliant cloud storage, and rapid data recovery. This ensures complete protection against ransomware and hardware failures while maintaining regulatory compliance for sensitive business information.
Security Cameras
We design and install NVR and analog camera systems using Reolink and Gen IV hardware. Our solutions feature high-definition recording, mobile access, and solar-powered options. Professional installation includes cabling validation, camera placement optimization, and training for business security and residential monitoring applications.
Virus Removal
Our 37+ step optimization process eliminates viruses, malware, and adware while restoring system performance. We use advanced forensic tools and enterprise antivirus solutions to clean infected systems. Post-removal validation ensures complete threat elimination and system stability for both business and personal computing environments.
VoIP Services
We provide cloud-based phone solutions with CoreNexa, RingCentral, and Nextiva platforms. Services include system configuration, mobile app integration, and call management features. Our support ensures reliable communication with unlimited calling plans, web conferencing capabilities, and seamless integration with business productivity tools.
People
Rod Johnson
Co-Founder
Co-founded Midwest PROTECH in 2007 with over 15 years of IT experience. Focuses on strategic technology solutions and client relationship management.
Matthew Buechler
Co-Founder
Co-founder with extensive background in network infrastructure and cybersecurity. Oversees technical operations and service quality assurance.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, data backup, VoIP phone systems, network infrastructure management, and 24/7 system monitoring tailored for small businesses.
Do you offer residential computer repair services?
Yes, we provide computer optimizations, virus removal, wireless networking, hardware repairs, and data backup solutions for residential clients in the Greater Cincinnati area.
Are your IT support services available after hours?
Emergency support is available 24/7 with a discounted rate for plan holders. Regular services require advance scheduling during business hours.
What security solutions do you provide?
We offer EDR protection, 24/7 monitored cybersecurity, Datto BCDR backups, security camera systems, and enterprise-grade network protection services.
How do your service plans work?
Our plans include unlimited remote/on-site support, automated backups, system updates, and compliance monitoring without mandatory long-term contracts.
Do you sell computer hardware?
Yes, we offer new and refurbished hardware including custom-built computers, networking equipment, and security camera systems with warranties.
Videos
Reviews (4)
Erika Gillespie
Nov 02, 2020
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Critical: Responsiveness I've called and emailed a few times about trying to get someone to call me back about about how to get into the security system that they installed at my company. I got a new phone and the username and password did not transfer over. No call back.
Allied Window
Nov 01, 2020
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Absolute life-savers. Midwest PROTECH embodies quality, responsiveness, and professionalism. More to the point - they CARE. We've been working with them for several years through several major projects including replacing our corporate servers. Special mention to Matt and Mike. We're a small business with no trained IT staff. We've worked with dozens of IT contractors over the years and these two are hands down the best.
Joni Christos
Jun 07, 2020
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They keep you on hold for to long. I was told over a year ago that I was going to get a new key board ( I am still waiting) for that used computer that they sold me and charged me way to much for. Hell, they charge you for just walking in the door.
C. L. Meyer
May 29, 2020
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The most ethical and professional business I have done business with. They repaired my computer and was able to save all of my information. I highly recommend Midwest Protech.
