Business Details
We are a locally owned and operated IT services provider dedicated to delivering fast, friendly, and highly-responsive support to small and medium-sized businesses in Southern Nevada. With decades of combined experience, our certified experts prioritize your business success through guaranteed response times, transparent practices, and community-focused values. We maintain a 97% client satisfaction rate by treating your operations as our own, ensuring minimal downtime and maximum efficiency. Our 24/7, 365 support team addresses emergencies within one hour and resolves most issues remotely within minutes. As Las Vegas natives, we deeply value our community and refuse to outsource services, ensuring all client interactions remain local and personalized.
We stand behind our work with a 100% money-back guarantee, demonstrating our commitment to quality and accountability. Our OneRate Managed Services Agreement provides predictable costs without hidden fees, giving clients financial clarity. By continuously learning and adapting to industry advancements, we deliver cutting-edge solutions tailored to your unique needs. We pride ourselves on understanding the urgency of your IT challenges and adjusting our response accordingly, whether its a critical outage or routine optimization. Our goal is to be more than a vendorwe aim to be a trusted extension of your team, fostering long-term partnerships built on trust and results.
We stand behind our work with a 100% money-back guarantee, demonstrating our commitment to quality and accountability. Our OneRate Managed Services Agreement provides predictable costs without hidden fees, giving clients financial clarity. By continuously learning and adapting to industry advancements, we deliver cutting-edge solutions tailored to your unique needs. We pride ourselves on understanding the urgency of your IT challenges and adjusting our response accordingly, whether its a critical outage or routine optimization. Our goal is to be more than a vendorwe aim to be a trusted extension of your team, fostering long-term partnerships built on trust and results.
Highlights and features
- We guarantee a 6-minute response time for urgent IT issues
- We offer 24/7, 365 support with no outsourced services
- We maintain a 97% client satisfaction rate through rigorous feedback
- We provide predictable costs with our OneRate Managed Services Agreement
- We employ locally-based, certified experts with decades of experience
Services
Managed IT Services
Our Managed IT Services provide comprehensive support for small to medium businesses, including 24/7 monitoring, proactive maintenance, and rapid response to minimize downtime. Designed for organizations seeking reliable IT infrastructure management, this service ensures continuous operational efficiency through remote and on-site assistance. Clients benefit from predictable costs, reduced technical risks, and a dedicated team committed to their business success.
Cloud Services
Our Cloud Services enable seamless collaboration and data access through secure internet and intranet solutions. Tailored for businesses aiming to improve efficiency and scalability, these services provide flexible storage, application hosting, and remote workforce capabilities. Clients gain enhanced productivity, reduced hardware costs, and the ability to focus on core operations without IT infrastructure concerns.
Security Services
Our Security Services deliver robust network protection aligned with client budgets and requirements. Designed for businesses needing reliable threat prevention, this offering includes firewall management, intrusion detection, and vulnerability assessments. Clients benefit from comprehensive defense against cyber threats, ensuring data integrity and compliance with industry regulations.
Disaster Recovery Services
Our Disaster Recovery Services utilize a unique system to back up domain and server data on dissimilar off-site servers. Created for businesses requiring rapid data restoration capabilities, this service ensures minimal downtime during emergencies. Clients gain peace of mind knowing their critical information remains accessible, with guaranteed recovery times to maintain business continuity.
Help Desk Services
Our Help Desk Services provide immediate technical assistance through friendly, knowledgeable staff. Designed for organizations needing responsive user support, this service addresses issues ranging from software problems to hardware troubleshooting. Clients benefit from reduced internal workload, faster resolution times, and a positive support experience for their employees.
Videos
Reviews (7)
Kurtis Byrom
Apr 03, 2022
Report
Fantastic company, always ready and willing to help. They go above and beyond with all of our companies IT needs.
Yel Max-Macak
Jan 20, 2022
Report
It was a great experience working with Jared on fixing my server connection issue today. He knew exactly what to look for, figure out the issue, and my connection was up and running in no time. Thank you very much for your help!
Kristin Oconnor
Dec 24, 2021
Report
Misha is always a pleasure to work with for tech assistance. I was fortunate he answered my call this AM and without even putting in a ticket I got 2 items quickly addressed so I could get some remote work done. Still in my pajamas; Thanks
Diane Duncan
Dec 08, 2021
Report
Maurice is always very helpful when walking me through anything I need assistance with. I am happy when it's Maurice on the other end of line due to him always being pleasant and working with charisma and ease. Thank you Maurice!
Brendalene Dan Bren
Sep 29, 2021
Report
Great response time, issued resolved in a timely manner and follow up call after to make sure everything was working fine.
Jacob Fletcher
Apr 17, 2021
Report
Mike was very polite and professional and solved my problem quickly and efficiently. I enjoyed working with him and glad he was there to help!
Suzanne Neal
Mar 29, 2021
Report
NetEffect handles our support requests in a timely manner and for more difficult requests, they always keep the communication lines open so that we are aware of what is going on. They provide great service!
