IT Director

PROFILE
Extensive information technology experience with expertise in the management of network operations and help desk support for a large user community.

COMPETENCIES
• Strategic Planning • Project Management
• Cross-Functional Communication • Goal Setting & Performance Management
• Continuous Quality Improvement • Technology Research & Implementation

WORK EXPERIENCE
ROYAL WINE CORPORATION, Bayonne, NJ 3/07 - 10/10
IT DIRECTOR
• Directed key IT functions including the installation, upgrade and repair of servers, routers, hubs, switches, and frame relays.
• Provided desktop and remote support for over 150 users, as well as 30 remote employees using laptops and Blackberries, Exchange Mail, VPN, and SQL servers.
• Performed troubleshooting and diagnostics for all workstations including initial workstation set-up, software, hardware, printers, and connectivity issues.
• Designed, built and managed two corporate websites.
• Functioned as a site Project Manager for major initiatives with oversight for schedules, budgets and quality assurance.
• Worked with senior executives providing input into strategic planning, detailing required technology innovations.
• Facilitated cross-functional meetings with business units, linking technology to their operational goals.
• Positioned IT as a value-added group, establishing a direct correlation between IT services and broader corporate objectives that include cost efficiencies, productivity, process improvements, bottom-line profitability.
• Brought outsourced services in-house, resulting in substantial cost savings.
• Built close working partnerships with business units, sharing ownership and accountability for shared goals.
MILLESIMA USA, Dobbs Ferry, NY 4/06 - 12/06
WEBMASTER/IT MANAGER (Contract Job)
• Designed retail website and set-up of e-commerce to market products to an on-line client base.
• Linked web content, design, branding, and messaging to targeted demographics.
• Installed and maintained all software and hardware.

PHILLIP A. MORSON

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Resumé (Continued)

BEVMAX INTERNATIONAL, INC., Stamford, CT 8/04 - 2/06
SYSTEMS ANALYST
• Managed and updated product database and website with over 20,000 wine and spirit items.
• Oversaw web content including product descriptions, pricing and wine/spirit reviews.
• Managed website order fulfillment, working in a troubleshooting capacity.
• Created database of 5000 wines and spirit reviews which were transformed
into shelf-talkers for the retail stores, resulting in increased retail sales as well as
allowing expansion of retail staff responsibilities.

WINE ENTHUSIAST MAGAZINE, Elmsford, NY 6/02 - 6/04
ASSISTANT TASTING COORDINATOR
• Played a key role in providing editorial directing to one of the country’s leading wine publications, a monthly magazine with combined circulation of 150,000.
• Instrumental in determining the 400-500 wine selections featured in the monthly buying guide section.
• Reviewed and edited wine tasting reviews from wine tasters world-wide.
• Developed topics featuring specific varietals, vintages and producers.
• Managed a database of over 25,000 new- and old-world vintage and non-vintage wines, along with a physical inventory of 5,000+ bottles.
• Served as Technical Support Specialist for the editorial team, providing troubleshooting and training to the writing and administrative staff.
COMPUTER CONSULTANT, Fairfield County, CT 8/01 - 6/02
• Provided technical expertise to small businesses and home computer users.
• Guided clients in system selection and integration issues.
• Conducted system installations, upgrades, maintenance, and training.

EDUCATION
THE CHUBB INSTITUTE, White Plains, NY
Certificate in WEB DEVELOPMENT & BUSINESS PROGRAMMING
THE CULINARY INSTITUTE OF AMERICA, Hyde Park, NY
Associates Degree in OCCUPATIONAL STUDIES CULINARY ARTS
NORWALK COMMUNITY COLLEGE, Norwalk, CT
Business Administration Program

TECHNICAL SKILLS
Windows XP, Vista, 7; Microsoft Office 2000-2010; Microsoft Exchange Server 2003; SQL Server 2003; BlackBerry Enterprise Server 4 and 5 (BES); Android and iPhone; Adobe CS3; VPN; AccountMate; SonicWall Firewall; e-Trust AntiVirus; QuickBooks Pro; POS; HTML; JavaScript; Flash

References available upon request.