Computer technician

CV Resume of Erdem Guvercin

Long Island City, NY

Employment

2005 – 2008 Fenix Computer
(responsible for technical services)

2008 – 2009 Import global marketing information
(Company owner)

2009 – Present On the website
(Sales manager)

>Computer Repairman (2005-2008)

Responsible for:
• Technical services, inputs and outputs
• After-sales service
• Product sales
• Security camera installation
• Data recovery

Skills gained:

• Bios problems
• System problems
• Loptop failures
• CDRW maintenance
• Refrigeration maintenance
• Cartridge, toner refilling
• Virus removal data recovery
• Network networking problems repair
• Cabling, ADSL modems care settings
• Electronic circuit repair
• Fast system setup issues
• Provide technical support on the phone with information and equipment
• Operating System, ADSL, Network, VoIP issues dominating
• PCs, notebooks, printers, networking equipment
• Voice-camera recording system
• Good knowledge of MS Office applications
• The ability to use quick keyboard 10 fingers

>Company Owner (2008-2009)

Responsible for:
• Online Marketing seller Company Owner
• Electronic products sold in online media
• Computers, interesting products, health products, television products sales

Skills gained:
• The company's management
• Customer satisfaction
• Monitoring of staff teamwork

>Online Sales Manager (2009-Present)

Responsible for:
• Products for sale
• Interviews with customers
• The Shipping of products
• Follow-up of payment processing
• Product supply management
Skills gained:
• Products for sale
• Interviews with customers
• The Shipping of products
• Follow-up of payment processing
• To provide customer satisfaction
• Ability to supply products

Education

1991-1994 SKO industrial vocational high schools

1994: Average degree 2.42

Other Skills

• Good command of English
• Basic German
• Good managerial skills
• PC literacy
• Clean driving license

Courses

• Ministry of national education course in computer operators, Malatya, 2003
• Computer programming Ministry of Education, Malatya, 2003
• Pera security armed security certificate Istanbul , 2009

Extra- activities

Website design, Photoshop cs3, Electronic device manufacturing in Istanbul city
I design electronic device products.

Bios problems
• System problems
• Loptop failures
• CDRW maintenance
• Refrigeration maintenance
• Cartridge, toner refilling
• Virus removal data recovery
• Network networking problems repair
• Cabling, ADSL modems care settings
• Electronic circuit repair
• Fast system setup issues
• Provide technical support on the phone with information and equipment
• Operating System, ADSL, Network, VoIP issues dominating
• PCs, notebooks, printers, networking equipment
• Voice-camera recording system
• Good knowledge of MS Office applications
• The ability to use quick keyboard 10 fingers

Skills gained:
• The company's management
• Customer satisfaction
• Monitoring of staff teamwork

>Online Sales Manager (2009-Present)

Responsible for:
• Products for sale
• Interviews with customers
• The Shipping of products
• Follow-up of payment processing
• Product supply management
Skills gained:
• Products for sale
• Interviews with customers
• The Shipping of products
• Follow-up of payment processing
• To provide customer satisfaction
• Ability to supply products

1991-1994 SKO industrial vocational high schools

1994: Average degree 2.42

Courses

• Ministry of national education course in computer operators, Malatya, 2003
• Computer programming Ministry of Education, Malatya, 2003
• Pera security armed security certificate Istanbul , 2009

Acceptable locations:	All
Desired salary:	15-25
Total experience:	10 years
Year of birth:	1978, male
Currently employed:	No
Name & Surname:	Erdem Guvercin
Phone Number:	0543534903
City & State:	Long Island City, New York
Street Address:	4747 36th Street Suite 69456