Uptime

Fantastic company, always ready and willing to help. They go above and beyond with all of our companies IT needs.

It was a great experience working with Jared on fixing my server connection issue today. He knew exactly what to look for, figure out the issue, and my connection was up and running in no time. Thank you very much for your help!

Misha is always a pleasure to work with for tech assistance. I was fortunate he answered my call this AM and without even putting in a ticket I got 2 items quickly addressed so I could get some remote work done. Still in my pajamas; Thanks

Maurice is always very helpful when walking me through anything I need assistance with. I am happy when it's Maurice on the other end of line due to him always being pleasant and working with charisma and ease. Thank you Maurice!

Great response time, issued resolved in a timely manner and follow up call after to make sure everything was working fine.

Mike was very polite and professional and solved my problem quickly and efficiently. I enjoyed working with him and glad he was there to help!

NetEffect handles our support requests in a timely manner and for more difficult requests, they always keep the communication lines open so that we are aware of what is going on. They provide great service!

Great company! Always responsive to the customer with first-class service. As a small business owner, I rely upon NetEffect to help keep my company efficient. NetEffect does a great job!

I work at the Las Vegas Metro Chamber of Commerce, we use NetEffect for all of our IT needs which always keeps our computers working with no downtime. Our entire company was fortunate to have a presentation on Cybersecurity yesterday by Mr. Jeff Grace, the CEO of the company. It was extremely informative and gave me so many practical tips on keeping my company and personal information secure and safe. I highly recommend this company to any individual or company as they are tops in their field.

I had a great customer service experience with customer support (tech support) from a lady named Jasmine. She was so patient with me and thorough with me. I was completely lost and confused with my ticket issue and she was very helpful. She completely changed my perspective on what quality customer service is. I'm telling you when I first called this morning I was expecting a bad experience but I did not get that at all. Thumbs up to you Jasmine. Thanks.

No matter which technician serves my IT needs, I receive quick care, professionalism and results! I have used NetEffect on several occasions without disappointment. True expertise coupled with extreme care. I recommend them highly!

I've worked with NetEffect for nearly 2 years in Vegas and recommend them highly! For network security (breach mitigation), managed IT services, outsourced helpdesk, they are an excellent choice. NetEffect is very responsive and incredibly involved in our local community.

We've been customers of NetEffect for 10+ years over which they've proven to be a valuable partner. It's rare that we encounter an IT issue they can't resolve-they have technicians of all skill levels. When we've had service/billing issues we shoot an email to one of the owners and receive prompt response. I get the sense that they care about their customers and employees.

LOVE the team at NetEffect! They are responsive, knowledgeable, and trustworthy - three fantastic attributes for an IT company. Their customer service is always spot-on, and they exemplify a team-wide can-do spirit!