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From your personal computer to your everyday devices, we have you covered with a wide range of services. From day to day support to network infrastructure, we have solutions to make IT work for you not against you. University PC Care is proud to work with Greenville NC Fire/Rescue for their annual Operation Santa Claus Toy Drive. Stop by our Fire Tower location to drop off new, unwrapped children toys for donation. Toy ideas include baby dolls, stuffed animals, coloring books, .
Services
Ashton was born and raised here in Greenville. He graduated D.H. Conley in 2003 and ECU in 2006 with a BSBA Cum Laude with a concentration in Decision Science. After working at what is now Vidant Health for 5 years (2002-2007), he resigned to work full time at University PC Care, Inc. Jesse carries a decade+ of IT experience with him at all times, ready to dispense helpful advice and impactful IT decisions wherever needed. Always on the lookout for a teachable experience, every conversation is a chance to learn something new!
As an added bonus we include support for any attached peripherals, such as printers, scanners, and external hard drives. We give PC Care subscribers access to PC Care University which has self-led lessons on hot topics including Email Phishing, Social Media Phishing and many social engineering techniques criminals use.
Not only are the files on your local hard drive backed up but you have the option to include files on an external device. PC Care Backup detects changes in files and prevents existing backups from being deleted until you confirm if there is an issue. PC Care Backup offers the ability to not only restore your data, but also an exact copy including programs and settings.
Our Clean service is our option for cleaning up the most annoying virus infections. Not only do we do in-depth scans and manual removal of the most annoying viruses on the web today, we also make sure your computer is running as good as it can. Before we start any software service we always check vital hardware components.
Reviews (14)
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Abigail Dickerson
Jun 11, 2022
Very professional and friendly staff. They are honest and do whatever they can to fix any problem you have at a reasonable price. I highly recommend this place!
Vicki Harrell
Jun 10, 2022
EXCELLENT service! Removed my documents and pictures from a broken computer.no one else could! Highly recommended!
Monty Clark
Jun 08, 2022
Excellent staff and professional work done. I appreciated the staff working with us to provide good sound advice on our old 27 inch 2012 iMAC. This is replaced since it was old and the money to fix the display was used to buy a new 24 inch iMAC. Great job to all who worked on our iMAC systems.
May Jones
May 12, 2022
I took my computer there in March of 2021 for a simple fix and when I got it back It has had kernel panics at least twice a day due to this. I DO NOT know what you all did but it was not cool. A 3,000 COMPUTER at the time that you help depreciate to half or less than that.
John Andrews
May 12, 2022
The UPC staff was very cordial and professional. Their knowledge was instrumental in solving my problem. I felt very confident that the information on my computer was kept very confidential. I plan to use their services as needed.
Tony Foreman
May 05, 2022
Very fast and dependable work. The people working there are very knowledgeable. Best place to take you phones in Greenville
Brady Buchanan
Jan 25, 2022
Over the last two weeks the team has been trying to figure out why my computer has been crashing. Multiple times they called to update me on what they were doing and they took the time to answer my questions. They did not rush me, allowed me to get a good picture of what was going on in terms that made sense to me, and they helped me think through my options with their experience and advice. I appreciate the time they took to make sure I understood.
Cecelia Collins
Oct 10, 2021
Ashton was absolutely amazing! I had been running around town trying to get my phone to turn on after an update went awry, and where everywhere else told me it was my problem and to just buy a new phone, on a last hope and a prayer I decided to see if possibly University PC care could help me. Now please note they don't even work on my phone type since it is not an Apple phone, but they were extremely kind and professional and were able to get it back open and running!

I am so happy I decided to go there and just ask, highly recommend if you have any PC or Apple problems to visit them and let them take a look at it for you! Absolute best repair spot for technology in town!
Elizabeth Hodgson
Aug 22, 2021
I can't say enough nice things about the staff at University PC Care. I took in my elderly father's iPhone after he had locked himself out of it. They were quick to fix the problem and also able to help me make the phone more user friendly for him. While I was there, I had the opportunity to see staff interact with other customers and they were nothing but patient and kind. Highly recommend them for any problem you may have.
David Taylor
Aug 09, 2021
I have used University PC Care for many years. They are professional responsive but most of all they do it right the first time. They have always answered my questions and fixed my Apple products with speed and care. I would never take my Apple products anywhere else including the Apple Store.
Paul S.
Apr 23, 2020
Yet another one star review! I had an appointment that I made a week in advance and drove an hour for, to have a screen repair warrantied by Apple. I walked in on time, just to be greeted with "we won't be able to guarantee that we will be able to get this back within a week, " and "we'll call you when we can get it in." Very poor customer service. "Too busy" to do any warranty repair. I would not recommend this place. I'll be taking my business elsewhere.
Kelly N.
Nov 04, 2019
Man i talked to was extremely rude and there's only 1 person who works so If u go during busy time ur gunna be waiting a long time.
Allison S.
Jan 04, 2019
Got completely ripped off by these guys, paid $180 for it to get cleaned, knowing the damage to my laptop I got second looks at it & was told my laptop looks like it's never been touched, and is now completely fixed by someone who is NOT an apple care provider, something is wrong with that. Never going back again.
Jared S.
Oct 30, 2017
Would never come back, bad staff. lack of motivation to attend customer. i was not respected with my apple guarantee and had my time wasted for a week. i was originally told they would absolutely respect the guarantee. after all, they are "authorized service providers" worst part, they took my $$$