Thatch Computer Consulting

My wife's computer was hacked and compromised by an unscrupulous company. We contacted Thatch Computer Consulting and were extremely pleased with their fast, courteous, and first-rate service. We also very much appreciated how patient and understanding the tech person was in answering our questions and addressing our concerns. We would highly recommend this company to anyone else who has been hacked or having other problems with their computer.

Luc and his team came highly recommended to us and indeed they did a great job at getting our startup transitioned over the Google Workspace!

Thatch is absolutely amazing! We use them at two of our commercial locations. They are quick, efficient, cost effective, and very professional. I couldn't speak more highly of this company! Thank you Thatch!

Was introduced to Kevin through our phone tech best decision we made to go with this company. The tech support is amazing, they always have helped us immediately. We have been using them for over seven years. The techs are very professional and extremely knowledgeable. Big SHOUT OUT TO TYLER! Stayed right by our side during our generator transition. You can not go wrong with Thatch, Love these guys. They are part of our family here at Northside Service Inc.

Started working with Thatch Computer Consulting when we moved to the Lansing area and our IT from our old location had trouble servicing us at a distance. The Thatch team was great at familiarizing themselves with our needs and then explaining things to us in a way in which we could understand. As a software consulting firm, we have worked with quite a lot of IT firms and unlike many we have worked with, the Thatch team doesn't judge, they don't try to push unnecessary services, and when something is urgent, they do their very best to make our needs a priority. We have recommended Thatch Computer Consulting to other customers of ours and will continue to do so!

Thatch Computer Consulting has a staff that have a vast amount of technology experience to draw from. Their crew is very personable, but more importantly they have the know how to resolve complex problems. They have been a great backup resource for our company. They would be an asset to any size company and yet care enough to the serve home users as well.

We've been working with Thatch Computer Consulting as our virtual IT department for several years now and have been very happy with the service they provide. We have a designated primary support technician to contact for service requests (as well as a designated back-up if our primary is not available), which means they know us and understand our unique technology needs whenever we call.

The team is very responsive and persistent in finding solutions and/or making no-nonsense recommendations. We operate a small business, but always feel like our service calls are top priority.

These guys were pretty awesome. My father was in town visiting and had his laptop hard drive fail on him. He needed to get payroll out for his business back in New Jersey, so losing his laptop was a small crisis. I called and Nick said they could get it looked at and turn it around same day, as long as the data was recoverable. Sure enough, I got a call from Nick about 4 hours after I dropped off the drive letting me know they got most of the data and to come by with some storage to get it copied over.

The price was super reasonable and it prevented our crisis. To top it all off, this kind of thing isn't even the main focus of their business just a small job they had the ability to complete to prevent a crisis. I work in IT myself and and got to talking with Nick while we were waiting for data to transfer. He was certainly knowledgeable about a lot of different technologies I use at my job. Based on our conversation, it sounds like they are certainly current on what they recommend to customers and different technologies that they assist with.

I would definitely feel confident working on a project with them in the future. The pricing that they gave me for the drive required was fantastic for a small job like this. I am not sure if the hourly rate would change for a more complicated project, but I got the impression they would offer very competitive rates.

Our organization partnered with Kevin back when Thatch Computer Consulting was a one-man operation. Today, Kevin and his talented, professional and friendly team are more committed than ever to the highest standards of customer service. Network migration, equipment/software consultation, virus/malware removal to locating and replacing a critter chewed network cable - they do it all! Thatch's expertise and reliability is the most power weapon you can have in your IT/tech support arsenal.

As a telecommunications consultant, I have known and worked with Kevin Thatcher and Thatch Computing for several years with great results. I come across Customers often who need IT work from someone who does great work but doesn't charge an arm and a leg. Kevin and his Team of IT experts not only know how to analyze a Customer's needs, but come up with fabulous solutions.

They interface extremely well with my / their clients, and are always looking for ways to either solve a problem or enhance an existing Customer's LAN or WAN. On top of that, TC is extremely fair in their pricing. Kevin and his Team are very easy to work with, so if you need a good IT vendor at a very affordable rate, Thatch Computing comes highly recommended! You won't be disappointed.