ISC offers several support options to fit any need and any budget. Here is a quick listing of available support plans with a brief explanation. For more information or to schedule a free onsite consultation please contact Steve Heimberger.
Time and Materials : This is the most basic service option we have. You call us when you need us and we make your problems disappear.
Block Time : This option allows clients to purchase a "block of hours" to use at anytime for any services. The more time you purchase the less expensive the rate per hour.
Block Time Agreement : This option is the same as the normal block time purchase, but the client agrees to purchase a set amount of hours per month for a term of 6 or 12 months. Again the more time your purchase the less expensive the rate per hour. This option qualifies for escalated priority, a dedicated workstation and server engineer, and more.
Corporate Service Agreement : This agreement is for clients that use more than 50 hours per month. This agreement affords the best discounts for rate per hour and qualifies for top of queue escalated priority, help desk, a dedicated workstation and server engineer, a dedicated senior network engineer and more.
ISmanagedservices Agreement : This agreement is for clients that want a flat fee all inclusive support agreement. Support options include: Help Desk and Unlimited Phone Support, Unlimited Remote Support, Unlimited Onsite Support (8am-5pm), Trouble Ticket Tracking, Reporting, and Client Portal, 24x7 Remote Performance, Health, and Security Monitoring on all equipment, and a dedicated support team including two dedicated workstation and server engineers, a dedicated senior network engineer and more.
For more information visit us on the web at;
Highlights, Specialties & Features
- Computer Service, Support, Networking Company Gainesville Ga
- Computer Service Hall County
- Microsoft Support
- Dell Server Support
- HP Server Support
Professional Associations & Certifications
- Microsoft Gold Certified Partner
- Hall County Chamber of Commerce
- Habersham County Chamber of Commerce
- Better Business Bureau Atlanta
- Dell Partner
- HP Partner
- Sage Business Software Partner
- Sonicwall Partner
- Barracuda Partner
- Gainesville Ga, Hall County Ga, Habersham County Ga, Forsyth County Ga, White County Ga, Stephens County Ga
- American Express, Credit Terms Available, Debit Cards, Discover, Financing Available, MasterCard, PayPal, VISA
|Person||I S Consulting, Inc.|
|Address||6 Jones Street|
|Phone Number||(678) 450-4044|
I S Consulting, Inc.
Began IT career in 1994 at Fieldale Farms Corporation in the Data Processing Department at the Corporate Office. Started his own Computer Service Company in 1996 in Gainesville Ga. and has remained one of the sought after Microsoft Engineers in the South East. Currently Steve holds the position of CEO at I S Consulting, Inc. located in Gainesville Ga.
Products & Services
Peachtree Accounting Support Gainesville Ga
I S Consulting, Inc. is a computer service company based out of Gainesville Ga. We support Peachtree Accounting Software. Part of a properly running Peachtree Accounting Software installation is the Microsoft technologies and hardware behind the scenes. I S Consulting can help you configure your Dell or HP hardware and Microsoft Server, Windows Server or Small Business Server to run reliably and efficiently with Peachtree Accounting. Call us today for a free consultation. 678. 450. 4044 or visit us on the web at www. isconsulting-inc. com.
Quickbooks Support Gainesville Ga
I S Consulting, Inc. is a computer service company based out of Gainesville Ga. We support Quickbooks Accounting Software. Part of a properly running Quickbooks Accounting Software installation is the Microsoft technologies and hardware behind the scenes. I S Consulting can help you configure your Dell or HP hardware and Microsoft Server, Windows Server or Small Business Server to run reliably and efficiently with Quickbooks Accounting. Call us today for a free consultation. 678. 450. 4044 or visit us on the web at www. isconsulting-inc. com.
HP Server Support Gainesville Ga
I S Consulting, Inc. is a computer service company based out of Gainesville Ga. We have installed, troubleshot, and upgraded HP Servers since 1996. Do you know if your server is still in warranty? What happens if you have a major component failure and it takes 2 or 3 days for a replacement part to arrive? Many hardware manufacturers offer extended warranties that will allow you to specify same business day service for your critical equipment. If you have questions or concerns about your hardware warranty and the ability to procure repair parts for your equipment, please email or call 678-450-4044 x16.
Dell Server Support Gainesville Ga
I S Consulting, Inc. is a computer service company based out of Gainesville Ga. We have installed, troubleshot, and upgraded Dell Servers since 1996. Do you know if your server is still in warranty? What happens if you have a major component failure and it takes 2 or 3 days for a replacement part to arrive? Many hardware manufacturers offer extended warranties that will allow you to specify same business day service for your critical equipment. If you have questions or concerns about your hardware warranty and the ability to procure repair parts for your equipment, please email or call 678-450-4044.
Microsoft Support Gainesville Ga
I S Consulting, Inc. is a computer service company based out of Gainesville Ga. ISC retained its status as a Microsoft Gold Certified Partner for 2010 & 2011. To reach gold status companies must win a defined level of points based on certification and training, verified client references on new installations using Microsoft technologies, product sales, and additional commitments such as attending seminars, training, and performance surveys. "Wearing the best badge that Microsoft gives partners reflects our commitment to quality service and continuing education" says Steve Heimberger - Partner. "Our high accreditation level means we have access to additional lines of support from Microsoft. This is important for our small-to-medium sized clients, as they typically outsource their entire IT service to us and want the assurance that we will provide only the highest level of support" says Kent Ivey - Partner.
Computer Service Gainesville Ga
Since 1996, I S Consulting, Inc. has provided small business owners in the Gainesville area with reliable affordable business computer service. We connect with clients because our style is friendly and personal. We strive to avoid lofty jargon or confusing techno speak. We take an honest straightforward approach and make every effort to create and maintain long term partnerships with all clients. Friend. Business Consultant. Trusted IT Advisor. Let us focus on serving your computer service needs so you can get back to what you do best running your business! Contact us today!
"I S Consulting, Inc. is a very stable, steady, and reliable company which we hold in the highest regard. The Company is made up of all around good people. Overdrive would not change even if we could get the service for half price elsewhere."
"ISC had provided a full array of computer network services for our 3 dealerships since 1998. They are always quick to respond to our support requests and they have a representative either onsite to help us right away or they assit us using new remote access technologies saving us the cost of the trip. We highly recommend I S Consulting."
"ISC has provided computer services for our operations office in Baldwin, GA and satellite offices in Indiana, South Carolina, and Athens, GA since 2002. They are responsive to our computer and networking needs and service has been second to none. If you are looking for someone to service your computer needs, we highly recommend ISC."
"I just wanted to take a moment and tell you that Jamie is great. The switch over for me to my new system was flawless and I really don't remember having any real problems nor have I heard any rumblings in the office about something not being completed by Jamie or Jamie not showing up when promised. In this time of uncertainty, we often forget what customer service is all about and when we do receive great service we often forget to acknowledge the people who do such an outstanding job. I just wanted to acknowledge Jamie's hard work. Thanks!"
"Steve and Kent, I wanted to inform you that we are 100% satisfied with the customer service of ISC staff during the installation and setup of our new server and software upgrade. They worked countless hours to get us up and running, and they have followed up sufficiently to make sure everything is working well."
"In the first 5 years we were in business we went through several IT providers. Once we aligned ourselves with ISC wehave recieved top notch service and they have helped us grow form a 10 user system to more than 30 users. ISC has helped us develop programs to cover such things as network security, data backups, and virus protection and I feel that they always have our best interest in mind. When questions arise, the group of Technicians and Network Engineers are able to work together to solve all of our problems quickly."
"ISC has been our single source for IT support since 2004. My office is compromised of 16 CPAs and staff. We have a multitude of special considerations for security, data integrity, and backup redundancy. The service and techincal expertise they have provided has exceeded our expectations. The response time has always been lightening fast. I have no reservations at all with recommending them."
"Our company has been a client of ISC for over a decade now, and we can't say enough about their team. We have approximately 100 workstations and 16 servers currently in production at our facility, and ISC has always been there to help every step of the way. They have helped us plan and deploy several major IT projects including Microsoft Exchange and Barracuda Spam Filter. ISC also helped us with a recent Avaya VoIP phone system and the entire implementation went flawlessly! If you're looking for a company to provide top-notch support and professional service, look no further than I S Consulting."
From Our Website
The technology team at ISC has been providing outstanding IT services in the North Georgia area since 1996. Our approach is honest, straightforward, and we make every effort to create and maintain long-term partnerships with all clients. With a combined team experience that spans multiple decades, we invest in your business's success. Our approach is to continually earn your business though a unique combination of proactive assessment and analysis, automated maintenance, and world-class hands-on customer service.