There is only one reason to use technology. It makes you and your business more productive and profitable. Anything that hinders your technology from being productive all the time hinders your company directly. IT is one of the few remaining business service areas where consistent problems are considered normal and tolerated. I hear business owners say they are OK with their current IT company because their network has not "crashed" recently, and if they call, their IT company will call them back right away to reactively fix their problems.
Services
The reason GHN exists is to transform your technology and your expectations. We do not just fix IT problems, we literally eliminate the source of the problems. Because we do this, your network will function at an extremely high level. Our company is based on the philosophy that implementing the right technology for your business and creating an atmosphere where it can function at the highest level will propel your business forward. The first part of our process is to implement strategies and processes that eliminate problems.
It's not that we don't believe he will call you back ASAP, because he probably will. But aren't you missing the point of having an IT company? Have you ever considered that all your interactions with your IT guy are only when you are having problems? Let's be honest - that is a pretty lame relationship for anyone to have.
We're here when you need help. Our Help Desk is here to troubleshoot and resolve all of your network problems. Whether it's a serious issue such as rebuilding a computer, or a simple issue such as email account setup, we are happy to assist you! All of our computer engineers and administrators reside locally, and can clearly communicate with you to provide superior support.
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