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Your one stop computer & network services supplier! We provide a complete line of network and computer services including: Custom built computer systems, Networking setup and configuration, along with Upgrades, Repairs and cutting edge components to your specifications. DK SYSTEMS specializes in network design, installation and support.
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Services
DK Systems understands your business is your primary concern. We want to resolve your computer and network related issues quickly and efficiently so you can concentrate on the more important aspects of your company. Our services are available on an "as needed" basis or for those businesses with more frequent computer and network requirements we can support you with a managed services contract.
It will cost you less to outsource your small business computer networking needs with how infrequently computer networks crash. These issues for small businesses simply do not require full time staff to monitor them on a full time basis. Why DK Systems? Serving clients in the Sonoma, Napa and Marin Counties, our services range from websites to computers and networking.
DK Systems meets the challenge of ensuring your technologies for computing and information assets are secure, fast and easy to interact with. The challenge to network security is very robust. Internet-enabled businesses face a challenge unlike anything we have ever seen before with regard to securing information in the enterprise environment.
At DK Systems we believe in being proactive instead of reactive. In most situations there are subtle changes that occur before a network fails. If monitored, these changes would allow you to correct a problem before it becomes a catastrophe. To combat these failures, DK Systems offers 24x7 remote network monitoring.
The backbone of any communications system, whether voice or data, is the cable plant. Properly installed and configured for your future organizational requirements, it will provide years of fault free operations. DK Systems offers a complete cabling product line both in support of our own systems installations and as a separate offering in support of non-DK Systems solutions.
Reviews (9)
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Kyungcheol Park
Apr 17, 2022
Mar 10 : Broken screen replace request (paid $75 for checking) Mar 15 : I Try to call ( no answer) Mar 16 : I Try to call ( no answer) Mar 22 : Visited store ( closed w/sign Noon~2pm) Mar 23 : Tried to call ( no answer) Mar 24 : Visit store ( they said found touch screen need to be replaced) ( When they have part which ordered promise to make a phone call to me) Mar 28 : Finally first Phone call ( part has received, charged $377) ( also promise to call back again after done fix) Mar 31: I try to call ( no answer) Apr 1st : Second Phone call ( replacement will be done within 3days) Apr 5 : I try to call ( no answer) Apr 7 : Visit store and ask for my laptop, they said "We try to fix it but couldn't." then refund me $377.

Also 1more day wait for switch back original screen. Apr 8 : I had phone call from DK systems, ready to pick my broken laptop up. **Dear DK system why do you pay phone line bill? looks like a never make a return call to customers. **wasting time 4weeks, wasting money $75
James Mcintyre
Apr 12, 2022
Horrible customer service dropped my computer off paid 75 dollars they said it would be done in 3-4 business days 2 weeks go by I call them they said they would call me the next day about it another week goes by I don't hear anything. Maybe if the owner stopped replying to bad reviews and did some actual work then he would have happy customers.
Jesus Aleman
Oct 14, 2021
Good knowledgeable people, fixed my issue right away. Good prices, good local business
C. H. Ch
Jul 03, 2021
I came in one time to install more memory into my laptop at the time and they knew what they were doing. If I ever need to get my computer or laptop fixed again, I am going back to them.
Tim Power
Feb 23, 2021
I was experiencing problems with connecting to the internet. They recommended reinstalling Drivers. Charge $135. That didn't work so they ordered a new NIC card - charge $60 waited 10 days to get it. That didn't work. They recommended changing antenna connecting to NIC card. Then I went online and bought my own USB NIC for $10. Problem solved. I would not recommend this company.
Codey
Mar 23, 2020
It started out with my computer not posting so I took it in for them to diagnose the problem. I paid the $75 and they told me it would be a week. 2 weeks later they still had not called me so I went to the store to get a refund and my computer back which they did honor but when they refunded me they did it wrong. They charged me an $75. They did give me a call back and they are fixing their mistake but come on.
Nanci Hattem
May 28, 2017
The $75.00 up front fee was credited toward the repairs they did. They were very thorough, pointed out and repaired a few other problems. They patiently answered my questions. Highly recommend this service!
Javier M.
Feb 01, 2016
Great service. Took my pc in years ago they fixed my hard drive. Called today to ask about another issue. Very knowledgeable and give options to the consumer.
D. Casey
Mar 26, 2015
DO NOT BRING YOUR COMPUTER HERE! Had Spyhunter 4 virus, needed removal and brought 4 TB backup to be checked with 10 years of professional photos. Paid $75 fee up front. After no callback, I called: "There is no ticket and no notes, I'll have to call a colleague to find what is wrong with it" - then, (verbal) Your computer is "full of viruses" $550. estimate to fix, YOUR BACKUP IS 'COMPLETELY BROKEN - WE TRIED EVERYTHING BUT IT WON'T EVEN OPEN".

I went to pick it up and they refused to give me back the backup: No written estimate or notes. "It's broken, we'll keep it in case somebody can do something to open it" Gave me hard-sell on new computer. rabbed both and brought them to Computer Recycling. Backup was PERFECT. $100. fixed virus.